Chapter 5: Handling Incoming Calls; Answering A Call; Ignoring A Call - Avaya Cloud Office J159 Manual

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Chapter 5: Handling incoming calls

About this task

Use this procedure to answer a call. When you receive a call, the phone does the following:

• Generates audio-visual alerts.

• Displays the caller's name or number.

Note:

When the Incoming call pop-up window is displayed, the only visual alert is the flashing

beacon LED. If you press Ignore, both the beacon LED and line key LED start flashing.

Procedure

Do one of the following:

• Lift the handset.

• Press Speaker.

• Press OK, center button of the navigation cluster.

• Press the Answer soft key.

• Press Headset.

About this task

When you do not want to answer a call or you are on another call, you can ignore the new

incoming call. When you ignore a call, only the ring alert on your phone stops, you can still answer

this call within its ring time by using the Navigation cluster to select the call and answer it.

Procedure

On the Incoming call screen, press one of the following:

• Ignore soft key

• + volume button

July 2020

Using Avaya J159 IP Phone in an Avaya Cloud Office

Comments on this document? infodev@avaya.com

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