Making An Emergency Call - Avaya 1120E User Manual

Accessing the Avaya 1120E IP Deskphone

Making an emergency call

You can use the Avaya 1120E IP Deskphone to make an emergency call to the Public Safety
Answering Point (PSAP) from any accessible screen without logging on.
When you pick up the handset, press the handsfree button or headset button without logging
on, a message "Emergency calls only" appears, and the Avaya 1120E IP Deskphone can only
be used to make an emergency call. All context-sensitive soft keys and feature keys are blank
and unusable except for the second context-sensitive soft key which allows you to switch
between numeric and alphabetic characters. If you hang up before the connection is
established, the Avaya 1120E IP Deskphone returns to the initial state. After the connection
is established, the call can be disconnected only by an operator. If you hang up after the
connection has been made, the IP Deskphone switches to loudspeaker. If the loudspeaker is
already on, and you press the hang up button, nothing happens. The call is not
disconnected.
When you make an emergency call, the location of the IP Deskphone is forwarded to the
PSAP.
Note:
When the IP Deskphone is waiting for the user to log on or it is blocked by a screen saver,
you can still make an emergency call. If you pick up the handset, a message "Emergency
calls only" appears and the IP Deskphone can be used for making only emergency calls.
To make an emergency call:
64 Avaya 1120E IP Deskphone with SIP Software User Guide
1. Choose one of the following:
• Pick up the handset.
• Press the handsfree button.
• Press the headset button.
Note:
Hang up or switch off the handset to return to
normal state.
2. Dial the emergency number that is provided by
your dialing plan.
Comments? infodev@avaya.com
November 2013