Appendix A: Troubleshooting; Troubleshooting The Ex7750; Troubleshooting During Setup From The Control Panel - Xerox Phaser EX7750 Configuration Manual

A
A-1 Troubleshooting
Appendix A:
Troubleshooting
After this Setup screen
Enable AppleTalk
(Network Setup>Protocol
Setup>AppleTalk Setup)
Protocol Setup or Service
Setup (Network Setup)
Frame Type selection
(Network Setup>Protocol
Setup>IPX/SPX Setup)
This chapter provides troubleshooting tips.

Troubleshooting the EX7750

Startup diagnostics are described in the Installation and Service Guide for service
technicians. Contact your authorized service/support center if you see any startup error
messages on Command WorkStation or if the EX7750 does not reach the Idle state.

Troubleshooting during Setup from the Control Panel

The following section explains some error and alert messages you may see during Setup
that may not be self-explanatory.
Network Setup messages
This message
No AppleTalk zone found.
You must first enable
a network port.
Invalid frame size.
Warning! IPX network
number is zero.
Means
The Ethernet network cable is not attached to the
connector on the EX7750, or the network cable is not
plugged into the hub or network. If your AppleTalk
network has zones, and you want to specify a zone for the
EX7750, you must connect the network cable to the
EX7750 before performing AppleTalk Setup.
This message could also mean the AppleTalk network does
not have zones. Zones are not required for printing to the
EX7750. Press OK to continue.
Enable at least one network port (Ethernet) in Port Setup
before beginning Protocol Setup or Service Setup.
The network hub is not connected to a Novell server when
the EX7750 tries to bind.
No other IPX machine can be found on the network, or
the network hub is not connected to the network when the
EX7750 tries to bind. When this occurs, the network
number defaults to zero.