Xerox EX 570 Configuration And Setup
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Xerox EX 570 Configuration And Setup

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Configuration and Setup
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  • Page 1 ® ® Xerox EX 570 Print Server Powered by Fiery ® ® Xerox EXi 570 Print Server Powered by Fiery Configuration and Setup...
  • Page 2 © 2013 Electronics For Imaging. The information in this publication is covered under Legal Notices for this product. 45118516 3 June 2013...

  • Page 3: Table Of Contents

    ONTENTS ONTENTS ONTENTS NTRODUCTION About this document Terminology and conventions Stages of installation on the network Battery information for the European Union and EEA YSTEM EQUIREMENTS Levels of access and control Users and Groups Print connections Hold queue Print queue Direct connection Additional security features Controlling email access to the EX/i Print Server...
  • Page 4 ONTENTS Requirements for computers and mobile devices WebTools ETTING UP FROM THE RINTER OUCH ANEL Access Setup Menu tabs Jobs tab Info tab Scan tab Tools tab Calibrate tab Setup options on the printer touch panel 802.1x Setup ETTING UP FROM A LIENT OMPUTER About Configure...
  • Page 5 ONTENTS DMINISTRATION Install and configure printer drivers Operating system passwords (EX Print Server only) Printing the Configuration page Starting, shutting down, rebooting, and restarting the EX/i Print Server System Updates Remote Desktop (EX Print Server only) Clearing print jobs Printing from a USB flash drive Email address books Types of address books Restoring address books...
  • Page 6 ONTENTS Runtime error messages Printer not found Cannot connect to the EX/i Print Server with utilities Cannot connect to the EX/i Print Server with Command WorkStation NDEX...

  • Page 7: Introduction

    NTRODUCTION NTRODUCTION This document is intended for administrators of the Xerox EX 570 Print Server Powered by ® Fiery / Xerox EXi 570 Print Server Powered by Fiery , which is referred to in this document ® ® ® as the EX/i Print Server.

  • Page 8: Terminology And Conventions

    This document uses the following terminology and conventions. Term or convention Refers to Aero EX/i Print Server (in illustrations and examples) EX/i Print Server Xerox EX 570 Print Server Powered by Fiery / Xerox EXi 570 ® ® ® Print Server Powered by Fiery ®...

  • Page 9: Stages Of Installation On The Network

    NTRODUCTION Stages of installation on the network Installing the EX/i Print Server on a network requires configuring the network environment, connecting the EX/i Print Server, preparing computers for printing, and administering the EX/i Print Server after installation. Configure the network and servers, and ensure that there is a live network connection before you configure network settings in Setup.

  • Page 10: Battery Information For The European Union And Eea

    NTRODUCTION Battery information for the European Union and EEA This symbol indicates that the batteries and accumulators used in this product must be disposed of separately from household waste in accordance with EU Directive 2006/66/EC (“Directive”) and local requirements. If a chemical symbol is printed beneath the symbol shown, in accordance with the Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb = Lead) is present in this battery or accumulator at a concentration higher than an applicable threshold specified in the Directive.

  • Page 11: System Requirements

    YSTEM EQUIREMENTS YSTEM EQUIREMENTS Before you set up the EX/i Print Server, it is strongly recommended that you review all of the system requirements. Levels of access and control When you configure the EX/i Print Server during Setup, you implement a particular level of control by configuring these elements: •...
  • Page 12 YSTEM EQUIREMENTS If you require users to specify their user name and password (that is, you clear the “Allow users to print without authentication” option), users must type this information in the printer driver when they print. Users must specify their user name and password if they create files from the printer driver for printing later (such as an email attachment that is sent to the EX/i Print Server).

  • Page 13: Print Connections

    YSTEM EQUIREMENTS • Clearing the EX/i Print Server of all job data • Printing black-and-white or color jobs • Publishing print connections • Deleting fonts • Controlling print jobs from the job management tools • Overriding job settings • Setting default settings for print options •...

  • Page 14: Hold Queue

    YSTEM EQUIREMENTS Hold queue Jobs sent to the Hold queue are spooled to the EX/i Print Server hard disk drive for printing at a later time, or for reprinting. Because the Hold queue is a storage area, jobs sent to it cannot proceed through the printing process until the operator intervenes using the job management tools.

  • Page 15: Additional Security Features

    YSTEM EQUIREMENTS Additional security features In addition to the traditional security features such as passwords, you can use these features to keep the EX/i Print Server secure: • E-mail access • IP addresses and ports • Secure Printing • LDAP authentication Controlling email access to the EX/i Print Server Because you can allow users to print file attachments in email messages sent to the EX/i Print Server, the EX/i Print Server accepts only valid attachments (for example, PostScript or PDF...

  • Page 16: Network Requirements

    YSTEM EQUIREMENTS Network requirements Before you install the EX/i Print Server on the network, it is strongly recommended that you read “Stages of installation on the network” on page 9. Step of installing the EX/i Print Server on the network is to configure your network environment. You must configure network servers to provide users with access to the EX/i Print Server as a network printer.

  • Page 17: Unix Networks

    YSTEM EQUIREMENTS UNIX networks • When you configure a UNIX workstation with the lpr protocol and connect to the EX/i Print Server over a TCP/IP network, you can print directly to the EX/i Print Server. • Setting up UNIX workstations requires an administrator with root privileges. After the initial configuration, UNIX users submit print jobs to a named printer.

  • Page 18: Physical Connection To The Network

    YSTEM EQUIREMENTS Physical connection to the network Before you install the EX/i Print Server on the network, it is strongly recommended that you read “Stages of installation on the network” on page 9. Step of installing the EX/i Print Server on the network is to physically connect the EX/i Print Server to the network. Use the network port on the EX/i Print Server.
  • Page 19 YSTEM EQUIREMENTS EX Print Server connector panel Power cable Power switch I: Power ON O: Power OFF Network port (RJ-45) DVI port USB ports Printer interface port VGA port Crossover Ethernet port...
  • Page 20 YSTEM EQUIREMENTS EXi Print Server connector panel Power switch I: Power ON O: Power OFF Soft power button Network port (RJ-45) Scan port Monitor port (not used) Power cable Printer interface port USB ports DVI port (not used)

  • Page 21: Prepare To Set Up The Ex/I Print Server

    YSTEM EQUIREMENTS Prepare to set up the EX/i Print Server To prepare for printing at your site, you must do some initial EX/i Print Server configuration (or “Setup”) to specify the network environment and the types of printing you do. Before you perform Setup, decide the levels of access to implement, such as passwords and other security features that the EX/i Print Server offers.

  • Page 22: Requirements For Computers And Mobile Devices

    YSTEM EQUIREMENTS Requirements for computers and mobile devices To install the EX/i Print Server user software either from the DVD or downloaded from the Internet, the client computer or mobile device must meet the minimum system requirements. The following table lists the requirements. Minimum requirements for Windows Mac OS...
  • Page 23 YSTEM EQUIREMENTS Minimum requirements for Windows Mac OS WebTools Java-enabled Web browser: • Mac OS: Safari 5 and 6, Firefox 10 and 11 • Windows: Internet Explorer 6, 7, 8, and 9, Firefox 10 and 11 Frequent Java updates may affect Configure. Because support cannot be guaranteed for all versions, use the version specified for best results.

  • Page 24: Webtools

    YSTEM EQUIREMENTS Minimum requirements for Mobile device Direct Mobile Printing Direct Mobile Printing is supported on mobile devices with iOS 4.2 or later and print functionality: • iPad (1st generation or later) • iPhone (4, 4S, 5) • iPod touch (3rd generation or later) WebTools The EX/i Print Server supports Internet or intranet access with WebTools from Windows and Mac OS computers.

  • Page 25: Setting Up From The Printer Touch Panel

    ETTING UP FROM THE RINTER OUCH ANEL ETTING UP FROM THE RINTER OUCH ANEL After you start the EX/i Print Server the first time, or install system software, you must set up the EX/i Print Server. If you do not, default settings are used. Make sure that the settings you choose are appropriate for your printing environment.

  • Page 26: Menu Tabs

    ETTING UP FROM THE RINTER OUCH ANEL Menu tabs There are tabs on the printer touch panel that are specific to the EX/i Print Server. They provide many of the same controls available from Command WorkStation and allow you to view status information, print system pages, and set up printing.

  • Page 27: Scan Tab

    ETTING UP FROM THE RINTER OUCH ANEL Prints the Configuration page, which gives the current server and device Configuration: configuration. This page lists general information about the hardware and software configuration of the EX/i Print Server, the current Setup options, information about the current calibration, and the IP address of the EX/i Print Server.
  • Page 28 ETTING UP FROM THE RINTER OUCH ANEL Configure options only for the network systems that are currently used at your site. If your network requirements change, you can change Setup at any time. If the EX/i Print Server is configured to enable more than one protocol, it automatically switches to the correct protocol when it receives a print job.

  • Page 29: 802.1X Setup

    ETTING UP FROM THE RINTER OUCH ANEL Gateway Address 127.0.0.1 If you chose Manual for Gateway Type, set the gateway address for printing with TCP/IP on your network. Enable Web Services On, Off Select On to make WebTools available to users. TCP/IP must be enabled on the EX/i Print Server and client computers.
  • Page 30 ETTING UP FROM THE RINTER OUCH ANEL Select EAP Type PEAP-MSCHAPv2, MD5-Challenge Choose the type of EAP (Extensible Authentication Protocol). User name, password The EX/i Print Server uses this information to request authentication from an 802.1x authentication server. Validate Server Certificate Off, On Select On if you selected PEAP-MSCHAPv2 as the EAP type and want the EX/i Print Server to use a trusted root certificate when communicating with the authentication server.

  • Page 31: Setting Up From A Client Computer

    ETTING UP FROM A LIENT OMPUTER ETTING UP FROM A LIENT OMPUTER After you start the EX/i Print Server for the first time, or install system software, you must set up the EX/i Print Server. If you do not, default settings are used. Make sure that settings are appropriate for your printing environment.

  • Page 32: About Fiery Setup Wizard

    ETTING UP FROM A LIENT OMPUTER O ACCESS ONFIGURE FROM OMMAND TATION 1 In Command WorkStation, as Administrator, do one of the following: • In the Server menu, click Configure. • In Device Center, on the General or Users tabs, click Configure. 2 If the Fiery Setup dialog box displays, click Configure.
  • Page 33 ETTING UP FROM A LIENT OMPUTER O ACCESS IERY ETUP WIZARD FROM OOLS 1 Open an Internet browser and type the IP address of the EX/i Print Server. 2 In WebTools, on the Home tab, next to “Fiery controller initial setup is not complete” click “Click here to continue.”...

  • Page 34: Web

    OOLS OOLS WebTools allows you to manage the EX/i Print Server remotely from the Internet or your company’s intranet. Once enabled, you can access WebTools from a network computer. Make sure that the Network Setup options are correct for your environment. For more information about WebTools, see Utilities and Configure Help.

  • Page 35: Setup Option Reference

    ETUP PTION EFERENCE ETUP PTION EFERENCE The following tables describe print options (in alphabetical order) and their default values. If necessary, you can determine your current settings by printing the Configuration page (see page 42). For information about options not listed, see Configure Help. For more information about print options, see Printing.
  • Page 36 ETUP PTION EFERENCE Option Settings Description (default is underlined) Convert Paper Sizes No, Letter/Tabloid->A4/A3, Convert paper sizes in documents automatically to the A4/A3->Letter/Tabloid default paper sizes specified. For example, if you select Letter/Tabloid->A4/A3, a letter size document is automatically printed on A4 paper. This option works in conjunction with Default Paper Sizes.

  • Page 37: Pcl Options

    ETUP PTION EFERENCE PCL options • To access PCL options, choose Configure > PDL > PCL. Option Settings Description (default is underlined) Append CR to LF Yes, No Specify whether to append a carriage return to each line feed. Default Orientation Portrait, Landscape This PCL option determines whether the text or image is oriented along the short edge of the paper (Portrait) or along the...

  • Page 38: Back Up And Restore Settings

    ACK UP AND ESTORE ETTINGS ACK UP AND ESTORE ETTINGS You can back up and restore selected settings or the entire EX/i Print Server configuration. Backup/Restore Use the Backup/Restore feature when the EX/i Print Server is operating normally and you want to apply groups of saved configuration settings to the EX/i Print Server.

  • Page 39: Fiery System Restore

    ACK UP AND ESTORE ETTINGS O BACK UP FROM ACKUP ESTORE 1 In Configure > Server > Backup/Restore, click the Backup button. Alternative procedures about using Backup/Restore from Command WorkStation are available in Command WorkStation Help. 2 In the Backup dialog box, select settings and click Next. 3 Enter a file name, select a location, and click Next.
  • Page 40 ACK UP AND ESTORE ETTINGS O BACK UP THE RINT ERVER 1 Select “Back up hard disk drive(s).” 2 Configure the backup image settings. • Select a backup destination from one of the following types of media: USB flash drive, external hard disk drive, local hard disk drive, or network share.

  • Page 41: Administration

    DMINISTRATION DMINISTRATION The EX/i Print Server includes many features to help you manage printing, performance, and security. Install and configure printer drivers Before you can print from a client computer to the EX/i Print Server, you must first install a printer driver on each client computer and then configure them to include EX/i Print Server and printer installed options.

  • Page 42: Printing The Configuration Page

    DMINISTRATION Printing the Configuration page The Configuration page lists the settings in effect for the current Setup. After you perform Setup, print a Configuration page to confirm your settings. Post the current Configuration page near the EX/i Print Server for quick reference. Users need the information on this page, such as the current printer default settings.

  • Page 43: System Updates

    DMINISTRATION 3 Do one of the following: • Click the Windows Start button and select Shut Down. • Click the Windows Start button, click the arrow next to Shut Down, and select Restart. • Right-click FieryBar and, in the shortcut menu, select Restart Fiery. Click OK. O SHUT DOWN RESTART OR REBOOT FROM THE PRINTER TOUCH PANEL...
  • Page 44 DMINISTRATION Check Now Check Now is part of System Updates and is only available from the FACI or by logging on to the EX/i Print Server with Remote Desktop. It is not available from Configure. Use Check Now to view or install updates between scheduled system updates, or to view a list of previously installed updates.

  • Page 45: Remote Desktop (Ex Print Server Only)

    DMINISTRATION O USE HECK 1 From the Fiery Advanced Controller Interface (FACI), click Start > All Programs > Fiery > System Updates. 2 In the System Updates Preferences dialog box, click the Check Now button at the bottom and do any of the following: •...

  • Page 46: Clearing Print Jobs

    DMINISTRATION Clearing print jobs The Clear Server command allows you to clear all queued print jobs from the EX/i Print Server Print, Hold, and Printed queues. Jobs can also be deleted, individually or as a group, using Command WorkStation. Clear Server also clears all jobs archived on the EX/i Print Server hard disk, the index of archived jobs, and all FreeForm masters.

  • Page 47: Printing From A Usb Flash Drive

    DMINISTRATION Printing from a USB flash drive You can print files on a USB flash drive to the EX/i Print Server. To do so, save PS, PCL, EPS, TIFF, and PDF files to the USB flash drive and download them directly to the EX/i Print Server.

  • Page 48: Email Address Books

    DMINISTRATION Email address books You can manage email/Internet Fax addresses by sending email messages in a particular format to the EX/i Print Server, and perform tasks such as overwriting the address book, adding new addresses, removing addresses, and retrieving current addresses on the EX/i Print Server. Users can use the address books when they send attachment files to the EX/i Print Server.

  • Page 49: Restoring Address Books

    DMINISTRATION To add or remove more than one address at a time, list the addresses on separate lines in the message field of the email. Restoring address books To restore address books for yourself or for users, use an email client to restore them from the EX/i Print Server.

  • Page 50: Administrator Commands For Managing Address Books

    DMINISTRATION Administrator commands for managing address books You can use an email client to manage the address books that are stored on the EX/i Print Server. Task Administrator Administrator E-mail response E-mail response subject field message field subject field message field To retrieve #GetAddressBook Address Book name of...

  • Page 51: Mobile Device Printing

    DMINISTRATION Mobile device printing Direct Mobile Printing allows direct wireless printing to the EX/i Print Server from supported mobile devices. Supported mobile devices must be connected to the same wireless-network subnet as the EX/i Print Server to print using Direct Mobile Printing. EX/i Print Server Setup for Direct Mobile Printing Before using Direct Mobile Printing, configure the following settings in Configure: •...

  • Page 52: Additional Direct Mobile Printing Requirements

    DMINISTRATION Additional Direct Mobile Printing requirements Direct Mobile Printing requires network and security configuration to print jobs sent from mobile devices. Follow these configuration requirements: • You can print documents with a secure password using Fiery User Authentication (see page 11).

  • Page 53: Setting Up Printme Cloud Printing

    DMINISTRATION Setting up PrintMe cloud printing You must set up the EX/i Print Server through Configure to enable PrintMe cloud printing. O SET UP RINT E CLOUD PRINTING 1 Log on to Configure (see page 31). 2 Enable PrintMe cloud printing. •...

  • Page 54: User-Defined Search Paths For A Single Job

    DMINISTRATION O SPECIFY LOCATIONS TO SEARCH FOR RESOURCES 1 In Configure, in PDL > VDP, click the Add button. For information, see “About Configure” on page 31. 2 In the Add Path dialog box, enter a path. If you type the path name, use the format of a mapped drive (for example, Z:\folder ) or a UNC (for example, \\computer name\folder ).

  • Page 55: Maintaining Optimal Ex/I Print Server Performance

    DMINISTRATION 5 If you are prompted to enter a network password, type Administrator in the Connect As field, type the password in the Password field, and then click OK. 6 Inform the user to use the drive letter in the VDP search path when the user sends the job to the EX Print Server.

  • Page 56: Troubleshooting

    ROUBLESHOOTING ROUBLESHOOTING Startup diagnostics are described in the documentation for service technicians. Contact your authorized service/support center if you see startup error messages on Command WorkStation or if the EX/i Print Server does not reach the Idle state. Job error reports If errors occur when the EX/i Print Server is processing or printing jobs, you can submit a job error report to Technical Support.

  • Page 57: Runtime Error Messages

    ROUBLESHOOTING Runtime error messages For error messages related to canceling jobs and printing, including the Disk Full message and alerts to load media, see Command WorkStation Help. You can turn on PostScript error reporting as a print option from Mac OS applications. Printer not found Most failures to find a printer on the network are due to conflicting or missing name or address settings for the EX/i Print Server.

  • Page 58: Cannot Connect To The Ex/I Print Server With Utilities

    ROUBLESHOOTING Cannot connect to the EX/i Print Server with utilities If users cannot connect to the EX/i Print Server, check the following: The appropriate network protocol must be enabled, with the correct EX/i Print Server Setup: parameters (for example, for TCP/IP, the IP address), and you must publish the Print queue or Hold queue.

  • Page 59: Index

    NDEX NDEX Numerics 1000BaseT 21 E-mail Log 27 100BaseTX 21 Enable Auto IP Configuration option 28 10BaseT 21 error messages runtime 57 Ethernet administrator privileges 12 connector 21 Allow Courier Substitution option 35 Port Setup 28 Append CR to LF option 37 speed 28 Cache PDF and PS objects option 35 fonts...
  • Page 60 NDEX line feed, PCL jobs 37 queues, clearing all 46 LPR (TCP/IP), UNIX 17 remote desktop, enabling for system updates 45 maintaining server performance 55 reprinting jobs 13 Microsoft Active Directory 16 Resume Printing command 26 RJ-45 connector 21 naming the server 28, 57 network protocols supported 16 server maintaining and improving performance 55...
  • Page 61 NDEX UNIX on TCP/IP network 17 printcap file 57 remote printer name 57 updating the system 43, 44 WebTools Configure 24 Docs 24 Downloads 24 Home 24 Windows printing domain issues 16...

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