Troubleshooting - Onkyo DV-SP1000 Instruction Manual

Troubleshooting

Symptom
Can't turn on the
DV-SP1000/DV-SP1000E?
The DV-SP1000/
DV-SP1000E turns itself
off when it's not being
used?
No picture?
No sound?
The picture distorts occa-
sionally?
Picture instability or
noise?
Can't start playback?
Can't watch the
DVD-Video material on a
DVD-Audio disc?
Can't play the multichan-
nel area of a hybrid
SACD?
Possible cause
The power cord is not connected.
External interference is affecting the
DV-SP1000/DV-SP1000E's digital circuitry.
The Auto power off function will turn the
DV-SP1000/DV-SP1000E off automatically
after 20 minutes of inactivity.
The wrong input source is selected on your TV.
The video cable is not connected properly.
Not all of the video outputs work with all disc
types and formats.
The wrong input source is selected on your
hi-fi amp or AV receiver.
The audio cable is not connected properly.
Your hi-fi amp or AV receiver is turned off.
The Digital Out settings are incorrect.
Not all of the analog and digital audio outputs
work with all disc types and formats.
The disc is dirty.
You're using the Fast Forward or Fast Reverse
function.
The DV-SP1000/DV-SP1000E is connected to
your TV via a VCR or other video equipment
whose copy protection system is affecting the
picture.
No disc loaded.
The disc is incompatible.
The disc is upside down.
The disc is not centered in the disc tray.
The disc is dirty.
The disc supports parental lock and the Paren-
tal Lock function is on.
The Priority Contents setting is set to
DVD-AUDIO.
The SACD Audio Setup setting is not set to
Multi ch Area.
Remedy
Connect the power cord to a suitable wall outlet
(page 41).
Turn off the DV-SP1000/DV-SP1000E, wait five
seconds, then try turning it on again. If that fails,
disconnect the power cord from the wall outlet,
wait five seconds, reconnect it, then try turning it
on again.
The Auto power off function can be turned on or off
as required (page 84).
On your TV, select the input to which the
DV-SP1000/DV-SP1000E is connected (pages 30,
31).
Check the video cable and correct as necessary
(pages 30, 31).
See page 27 for details on how the DV-SP1000/
DV-SP1000E outputs video from each output.
On your hi-fi amp or AV receiver, select the input to
which the DV-SP1000/DV-SP1000E is connected
(pages 36, 38).
Check the audio cable and correct as necessary
(pages 36, 38).
Turn on your hi-fi amp or AV receiver.
Check the Digital Out/Digital1 or Digital2 setting
and correct as necessary (pages 74, 75).
See page 28 for details on how the DV-SP1000/
DV-SP1000E outputs audio from each output.
Remove the disc and clean it (page 11).
A little picture distortion may occur when using
these functions. This is normal.
Connect the DV-SP1000/DV-SP1000E directly to
your TV (pages 30, 31).
Load a disc (page 45).
Load only compatible discs (page 9).
Load the disc the correct way up (page 45).
Place the disc in the center of the disc tray
(page 45).
Remove the disc and clean it (page 11).
Turn off the Parental Lock function (page 83).
Set the Priority Contents setting to DVD-VIDEO
(page 84).
Set the SACD Audio Setup setting to Multi ch Area
(page 80).
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