Troubleshooting - Onkyo DV-SP501 Instruction Manual

Troubleshooting

If you have any trouble using your DV-SP501, check the following table for possible causes and remedies. If you still
can't resolve the issue yourself, please contact your Onkyo dealer.
Symptoms
Can't turn on the
DV-SP501?
The disc tray won't close
properly?
Can't start playback?
The picture distorts occa-
sionally?
Picture instability or noise?
No picture?
Settings are not saved?
Brightness is unstable or
the picture is noisy?
Chapters or tracks don't
play in the correct order?
Causes
The power cord is not connected.
The [POWER] switch is set to OFF.
External interference is affecting the
DV-SP501's digital circuitry.
The disc is not centered in the disc tray.
The disc is dirty.
No disc is loaded.
The disc cannot be played because it's
incompatible.
The disc is upside down.
The disc is not centered in the disc tray.
The disc is dirty.
The disc uses parental lock and the Paren-
tal Lock function is on.
The DVD-Video disc is intended for use in
another region.
The disc is dirty.
You're using the Fast Forward or Fast
Reverse function.
The DV-SP501 is connected to your TV
via a VCR or other video equipment and a
copy-protection system is affecting the
picture.
The wrong input source is selected on
your TV.
The video cable is not connected properly.
If there's a power failure, or the power
cord is disconnected inadvertently, any
settings are lost.
The DV-SP501 is connected to your TV
via a VCR or other video equipment and a
copy-protection system is affecting the
picture.
Your TV doesn't support progressive scan-
ning.
You are using repeat playback, program
playback, or random playback.
Remedies
Connect the power cord to a suitable wall outlet
(page 23).
Set the [POWER] switch to ON (page 23).
Turn off the DV-SP501, wait five seconds, then try
turning it on again. If that fails, disconnect the
power cord from the wall outlet, wait five seconds,
reconnect it, then try turning it on again.
Place the disc in the center of the disc tray
(page 26).
Remove the disc and clean it (page 10).
Load a disc (page 26).
Use only compatible discs (page 8).
Load the disc the correct way up (page 26).
Place the disc in the center of the disc tray
(page 26).
Remove the disc and clean it (page 10).
Turn off the Parental Lock function (page 48).
If the region number on the disc does not match
the region number on the DV-SP501, the disc
can't be played (page 51).
Remove the disc and clean it (page 10).
A little picture distortion may occur when using
these functions. This is normal.
Connect the DV-SP501 directly to your TV
(page 19).
On your TV, select the input to which the
DV-SP501 is connected.
Check the video cable and correct as necessary
(page 19).
Before you disconnect the power cord, set the
DV-SP501 to Standby by pressing the [STANDBY/
ON] button, and wait until "GOOD BYE" has dis-
appeared from the display.
Connect the DV-SP501 directly to your TV
(page 19).
Reset the DV-SP501 to its initial settings
(page 45).
Select normal playback (pages 32–35).
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