Problems Related To Machine Operation; Specified Machine Functions Cannot Be Used; The Operation Panel Cannot Be Used - Sharp MX-M266N Operation Manual

PROBLEMS RELATED TO MACHINE OPERATION

Problem
Specified machine
functions cannot be
used.
The operation panel
cannot be used.
Point to check
Have functions been disabled by the
administrator?
Is the main power indicator lit?
Did you just power on the machine?
Is the [POWER SAVE] key (
blinking?
Is a cover open or a device separated
from the machine?
Did login fail three times in a row?
Does a message appear indicating that
Auto Login failed?
Does the message "Call for service.
Code:xx-xx*." appear in the touch
panel?
*Letters and numbers appear in xx-xx.
Check with your administrator.
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
When user authentication is enabled, the functions that
you can use and page counts may be restricted in your
user settings.
If the main power indicator is not lit, turn on the
power.
Make sure that the power plug is firmly inserted in the
power outlet, switch the main power switch to the "on"
position, and press the [POWER] key (
the power.
Wait until a message appears indicating that the
machine is ready.
After the [POWER] key (
requires some time to complete warmup operation.
During this time functions can be selected, however, a
job cannot be run.
) Press the [POWER SAVE] key (
Power Shut off mode.
+
1. BEFORE USING THE MACHINE
SAVE] KEY" (page 1-15)
Read the message and take appropriate action.
A warning message will appear when a cover is open or
a device is separated from the machine.
Log in using the correct user information.
When "A Warning when Login Fails" is enabled in the
system settings (administrator) and login fails 3 times in
a row, a warning will be displayed and operation will
lock for 5 minutes. After operation unlocks, log in using
the correct user information. (If you do not know your
user information, contact your administrator.)
Contact your administrator.
Auto Login failed due to a problem on the network.
If you are the administrator, touch the [Admin Password]
key, log in as an administrator, and temporarily change
the auto login settings in the system settings
(administrator). (Restore the changed settings to their
original state after the network problem has been
solved.)
Switch the power off and then restart the machine.
Make sure that the LINE indicator is not lit and that the
DATA indicator is not blinking or lit and then switch off
the [POWER] key (
Wait at least 10 seconds and then switch the main
power switch and the [POWER] key (
that order.
If the message still appears after switching the
[POWER] key (
several times, it is likely that a failure has occurred that
requires service. In this event, stop using the machine,
unplug the power plug, and contact your dealer or
nearest SHARP Service Department. (When contacting
your dealer or nearest SHARP Service Department,
inform them of the displayed error code.)
8-36
TROUBLESHOOTING
Solution
) to turn on
) is turned on, the machine
) to turn off Auto
"[POWER
) and the main power switch.
) back on in
) and main power switch off and on
Contents