Konica Minolta bizhub 361 User Manual page 220

Troubleshooting
Finisher
If any message other than those listed above appears, perform the operation described in the message.
If the problem is not corrected after the described operation is performed, contact your service
representative.
501/421/361
Symptom
The finisher cannot be
used.
The pages cannot be sta-
pled.
The staple is incorrectly
positioned by 90 degrees.
The pages that were fed
out were not uniformly
loaded and the punched
holes or staples are incor-
rectly positioned.
Even though a Punch set-
ting was selected, holes
are not punched. (when
the punch unit is installed
on the finisher)
Possible cause
Is no power supplied to the con-
nector?
Have the staples run out?
Is the staple position correctly
specified?
Is the paper curled?
Is there a gap between the lateral
guides in the paper tray and the
sides of the paper?
Did the message "Empty punch
scraps box." appear?
Remedy
Check that the cord is correctly in-
serted into the connector.
Replace the staple cartridge. (See
p. 8-6.)
Specify the desired position for
stapling. (See p. 2-58.)
Remove the paper from the paper
tray, turn it over, and then load it
again.
Slide the lateral guides in the paper
tray against the sides of the paper
so that there is no gap.
Empty the punch scrap box. (See
p. 8-17)
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