Avaya 3616 Installation And Configuration Manual
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Avaya 3616 Installation And Configuration Manual

Avaya 3616 Installation And Configuration Manual

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Avaya 3616 3626 Wireless IP Telephone
Avaya 3616 3626 Wireless IP Telephone
Installation and Configuration Guide
Installation and Configuration Guide
   
Part Number 72-9278-02
Part Number 72-9278-02
555-301-107
555-301-107
Issue 3
Issue 3
Revision C
Revision C
May 2004
May 2004

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Summary of Contents for Avaya 3616

  • Page 1         Avaya 3616 3626 Wireless IP Telephone Avaya 3616 3626 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide 555-301-107 555-301-107 Issue 3 Issue 3 Part Number 72-9278-02 Part Number 72-9278-02 Revision C Revision C...
  • Page 2     Your company’s “telecommunications equipment” includes both this Your company’s “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that Avaya product and any other voice/data/video equipment that could be accessed via...
  • Page 3     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide Table of ble of Contents Contents About This About This Document Document ....................................5 ...... 5        ...

  • Page 4: Table Of Contents

        3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide Feature Feature Programm Programming ..................................... 30 ....... 30         Assigning Assigning Functions Functions Function Function Menu Menu  ...
  • Page 5 D D ocu ocument ment This document explains how to configure and maintain the 3616/3626 Wireless IP Telephone with an This document explains how to configure and maintain the 3616/3626 Wireless IP Telephone with an Avaya Call Server. Avaya Call Server.
  • Page 6 IP desk phone. features and functionality of an IP desk phone. The 3616/26 Wireless IP Telephone provides a wireless extension to the Avaya Call Server. The The 3616/26 Wireless IP Telephone provides a wireless extension to the Avaya Call Server. The...
  • Page 7 Wireless Telephones. detailed instructions for loading software onto Wireless Telephones. The Avaya Voice Priority Processor and The Avaya Voice Priority Processor and all access points must be on all access points must be on the same subnet.
  • Page 8 System Diagram System Diagram The following diagram shows the components The following diagram shows the components residing on a network with the Avaya residing on a network with the Avaya Call Server, Call Server, access points (APs), and wireless LAN Ethernet Switched Hub:...
  • Page 9 Ethernet LAN appliance that works with the AP to to  provide QoS on the wireless LAN. All packets to and from the 3616/26 Wireless IP Telephones  provide QoS on the wireless LAN. All packets to and from the 3616/26 Wireless IP Telephones  pass through the Avaya Voice Priority Processor and are encapsulated for prioritization as they are...
  • Page 10 Ethernet switch should be thoroughly tested to ensure any quality issues are detected.  Note that the 3616/26 Wireless IP Telephones cannot “roam” from one subnet to another. If routers  Note that the 3616/26 Wireless IP Telephones cannot “roam” from one subnet to another. If routers...
  • Page 11     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide 3. 3. The The 361 3616/3 6/3626 626 Wir Wireles eless s IP IP T T elep eleph h o o n n e e...
  • Page 12 Wireless Telephone display. The Wireless Telephone will display. The Wireless Telephone will emulate the 4606 display handling. Certain characters may be used by the Avaya Call Server that are emulate the 4606 display handling. Certain characters may be used by the Avaya Call Server that are not implemented in the Wireless Telephone such not implemented in the Wireless Telephone such as definable and special characters.
  • Page 13 The line indicators on the Wireless Telephone will convert to a solid or flashing number to mimic the LEDs next to Line keys on the Avaya 4606. Note, however, that the Wireless Telephone will indicate LEDs next to Line keys on the Avaya 4606. Note, however, that the Wireless Telephone will indicate...
  • Page 14 You can configure the 3616/26 Wireless Telephone as a stand-alone station or associate it with a desk You can configure the 3616/26 Wireless Telephone as a stand-alone station or associate it with a desk station. When the 3616/26 station.
  • Page 15     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide 5. 5. 36 3616 16/2 /26 6 W W ir ireless eless IP IP T T elepho elephone ne Conf Config igur uratio...
  • Page 16     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide rd rd th th  Ad  Admi mi n Men n Men u It u Items     Level Level     Level Level  Level...
  • Page 17 Processor. If using Static IP configuration, this is simply the IP address of the Avaya is simply the IP address of the Avaya Voice Priority Processor. Note that the Avaya Voice Voice Priority Processor. Note that the Avaya Voice Priority...
  • Page 18     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide (Keyword MCPORT). (Keyword MCPORT). ESSID ESSID Select the option that will enable Select the option that will enable the Wireless Telephone to acquire APs with the...
  • Page 19 VoIP protocol that your site is licensed to download and run. download and run. The CCMS Protocol to use for the 3616/26 Wireless Telephones is The CCMS Protocol to use for the 3616/26 Wireless Telephones is . Any other protocol will cause .
  • Page 20     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide Security Security disables any 802.11 encryption or security authentication mechanisms. disables any 802.11 encryption or security authentication mechanisms. NONE NONE  (Wired Equivalent Privacy) is a wireless encryption protocol that scrambles wireless signals  (Wired Equivalent Privacy) is a wireless encryption protocol that scrambles wireless signals...
  • Page 21     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide documentation on configuring your documentation on configuring your access points and other required security services on access points and other required security services on your wired your wired network.
  • Page 22 Ext. Ext. Each 3616/26 Wireless Telephone must have Each 3616/26 Wireless Telephone must have an extension assigned to it, as well as an extension assigned to it, as well as having the same having the same extension administered in the Avaya Call Server. This extension is used to register the Wireless extension administered in the Avaya Call Server.
  • Page 23 Preferences ferences The following user-defined preferences are also covered in the 3616/26 Wireless IP Telephone user The following user-defined preferences are also covered in the 3616/26 Wireless IP Telephone user guide. The system administrator can refer to this list for more information about guide.
  • Page 24 IP address is not set here, it is merely displayed. IP address is not set here, it is merely displayed.  displays the IP address of the Avaya Call Server with which the Wireless  displays the IP address of the Avaya Call Server with which the Wireless...
  • Page 25     2. 2. Load the latest version of the 3616/26 Wireless IP Telephone code and place it on the TFTP Load the latest version of the 3616/26 Wireless IP Telephone code and place it on the TFTP Server and ensure the TFTP Server is Server and ensure the TFTP Server is started.
  • Page 26 After code has been downloaded for the first time, the Wireless Telephone will ask for an extension and password. extension and password. Once these have been entered, the phone will regis Once these have been entered, the phone will register with the Avaya ter with the Avaya Call Server.
  • Page 27 CODECs CODECs The 3616/26 Wireless IP Telephone is compatible with the G.711 and G.729a/ab codecs. There is no The 3616/26 Wireless IP Telephone is compatible with the G.711 and G.729a/ab codecs. There is no setting required on the WT. If the wrong codec is used, there will be no voice path.
  • Page 28 Extension Override Extension Override The Avaya Call Server will detect when a Wireless Telephone tries to register with the same extension The Avaya Call Server will detect when a Wireless Telephone tries to register with the same extension as any telephone that is a as any telephone that is already registered to that extension.
  • Page 29  password, or simply power off the Wireless Telephone.  password, or simply power off the Wireless Telephone. If two Wireless Telephones are assigned to the same extension, the Avaya If two Wireless Telephones are assigned to the same extension, the Avaya...

  • Page 30: Feature Programm Programming Ing

     keys can be  keys can be  programmed via the Avaya Call Server. If the Wireless Telephone is associated with a desk station, the  programmed via the Avaya Call Server. If the Wireless Telephone is associated with a desk station, the  button features administered for the desk station are assigned to the remaining...

  • Page 31: The Function Menu

     programmed into the Call Server for use by the Wireless Telephone.  programmed into the Call Server for use by the Wireless Telephone. Display the Function Menu on the 3616/26 Wireless Telephone by pressing Display the Function Menu on the 3616/26 Wireless Telephone by pressing  and...

  • Page 32: Testing A Wireless Telephone Wireless Telephone

    Avaya Call Server and you should hear dial tone. Place a call and information from the Avaya Call Server and you should hear dial tone. Place a call and listen to the audio quality. End the call by pressing the listen to the audio quality.

  • Page 33: Certifying The 3616/26 Wireless Ip Telepho Telephones Nes

    Note any areas with excessive static or clarity problems and report it to an Avaya coverage tests. Note any areas with excessive static or clarity problems and report it to an Avaya engineer.
  • Page 34     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide     • • XXX1 through XXX4 are the XXX1 through XXX4 are the last four digits of the access points’ MAC address. The last four digits of the access points’...

  • Page 35: Solving Coverage Issues

        3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide Each data rate (1,2,5.5, or Each data rate (1,2,5.5, or 11Mbit/sec) that is supported by the AP is shown. 11Mbit/sec) that is supported by the AP is shown. Those rates that are in the Those rates that are in the Basic Rate set (sometimes referred to as “required”...

  • Page 36: Software Maintena Maintenance Nce

    After software updates are obtained from Avaya, After software updates are obtained from Avaya, they must be transferred to the appropriate location in they must be transferred to the appropriate location in the LAN to update the code used by the Wireless Telephones.
  • Page 37     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide Download Failure or Recovery Messages Download Failure or Recovery Messages The following display messages indicate a failure The following display messages indicate a failure or recovery situation during the download process.

  • Page 38: Trouble Troubleshooting Wireless Shooting Wireless Telepho Telephone Ne Problems

    If the Avaya Call Server registration fails, note any error messages on the display including which line If the Avaya Call Server registration fails, note any error messages on the display including which line icons are active. This information will help with the problem resolution.

  • Page 39: Wireless Telephone Status Messages

    Messages ssages Wireless Telephone status messages provide information about the 3616/26 Wireless Telephone status messages provide information about the 3616/26 Wireless IP Telephone's Wireless IP Telephone's communication with the AP and host communication with the AP and host telephone system.
  • Page 40     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide Message ssage Descripti scripti on Action Action Checking Checking Code Code Wireless Wireless Telephone Telephone is is contacting contacting the None, this message should only last...
  • Page 41 Doing so Doing so may require the phone to be may require the phone to be returned to Avaya to be recovered. returned to Avaya to be recovered. Duplicate Duplicate IP IP The Wireless...
  • Page 42 Wireless Telephone can’t locate the IP address configuration of the IP address configuration of the  Avaya Call Server  Avaya Call Server  Avaya Call Server is w  Avaya Call Server is wrong or rong or missing. missing. No Host Host IP IP...
  • Page 43 The Wireless Wireless Telephone Telephone is is configured configured Enter a valid Avaya Voice Priority Enter a valid Avaya Voice Priority for “static IP” (as opposed to “use for “static IP” (as opposed to “use Processor IP address in the Processor IP address in the DHCP”) and no valid Avaya Voice...
  • Page 44 None. None. This display This display is a is a progress progress with the Avaya Call Server at IP with the Avaya Call Server at IP indicator, and may not appear long indicator, and may not appear long xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx...
  • Page 45     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide Updating Updating Code… Code… Wireless Wireless Telephone Telephone is is downloading downloading None. None. When the When the progress bar progress bar fills...
  • Page 46     3616/26 Wireless IP Telephone 3616/26 Wireless IP Telephone Installation and Configuration Guide Installation and Configuration Guide Index Index Preferences, user-defined, 23 Preferences, user-defined, 23 Access point Access point Push-to-talk, 24 Push-to-talk, 24 Coverage, 35 Coverage, 35 Regulatory Domain, 19...

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