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Handling Calls
2.
Select an available contact from your Favorites menu, contacts, etc.
OR
Dial a number or SIP URL using the dial pad and touch Dial.
You will hear a sound from your BluStar 8000i indicating that the call on hold is connected to the selected contact. The
call appearance for the call that was transferred is also removed from your screen.
Note:
If the destination phone to which you are attempting to transfer the call is busy or unattended, the transferred party
will receive either a busy signal or voice mail.
Cancelling a Transfer
1.
To cancel the transfer, touch the Pickup button.
The call that you were attempting to transfer is no longer on hold.
Answering Incoming Calls while Transferring
To Answer an Incoming Call while a Transfer in Progress:
1.
If an incoming call appearance arrives before completing a transfer, touch Answer to connect to the incoming call.
Note:
You may also choose to decline the call, which automatically disconnects the call.
2.
The call that is being transferred will remain on hold and the transfer operation will be cancelled. Any other calls on
hold will remain on hold.
Consultation Hold Transfer
If you wish to talk privately to a third party prior to transferring an existing call, do the following:
1.
During a call (call 1), touch Hold.
The Pickup button appears on the screen and the LED of the L1 key flashes slowly indicating that the call is on hold.
2.
Select a contact (call 2) that you wish to connect call 1 to.
When the call connects, a private conversation between you and the new contact (call 2) can occur without the partic-
ipation of call 1 (who is on hold).
3.
When you have finished conversing with call 2, touch the Transfer button in the telephone controls menu while call
2's call appearance is active.
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41-001484-11 Rev00 – 09.2013
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