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Conference Calls
Initiating a Consultation Hold Conference
To Initiate a Consultation Hold Conference:
1.
While in an active call, touch Add Participant. You can click Cancel Add if you decide to not add a participant.
The active call will now be placed on hold.
2.
Select a contact you wish to add to the conference (from favorites, contacts, directory, etc.)
When connected, you may converse privately with the called party prior to joining the party to the conference call.
3.
Touch the Join button that appears on the screen of the active caller.
Or
Press the Calls on Hold button and touch the Join button under the call appearance bar of the caller that is on hold.
You are now in a conference call and participants will appear in the windows on your screen.
Any other calls (that are not in the conference) remain on hold (if applicable).
4.
If desired, touch the Options button on the caller's window to adjust the relative volume of that party using the
Up/Down arrows or Mute button.
5.
When finished, touch Done to hide the options panel.
Cancelling a Called Party before it Joins a Conference
To Cancel a Called Party before it has Joined a Conference:
1.
Touch the Goodbye button below the call appearance bar of the party you were attempting to add. This terminates
the call with the contact you were attempting to add to the conference call.
Adding a Call On Hold to the Existing Conference
To Add a Call on Hold to the Existing Conference:
1.
Press the Calls on Hold button and touch the Join button under the conference call appearance bar.
The caller is now in the conference call.
Any other calls (that are not on the conference) remain on hold (if applicable).
2.
If desired, touch the Options button on the caller's window to adjust the relative volume of that party using the
Up/Down arrows or Mute button.
3.
When finished, touch Done to hide the options panel.
Conferencing an Incoming Call
On the call handling screen in the tools menu, you can determine the auto answer settings when you are in a conference
call (see
To Configure Auto Answer:
89
on
page
54).
41-001484-11 Rev00 – 09.2013
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