Related Manuals for Aastra BluStar 8000i Desktop Media Phone
Summary of Contents for Aastra BluStar 8000i Desktop Media Phone
- Page 1 ™ Aastra BluStar 8000i Desktop Media Phone BAS-Mode User Guide Release 4.3.0 41-001484-11 Rev00 - 09.2013...
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Page 2: Software License Agreement
Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distri- bution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. -
Page 3: Table Of Contents
Content Software License Agreement ................ii Welcome . - Page 4 Content Voicemail ....................43 Audio/Video Controls .
- Page 5 ..................119 Contacting Aastra Telecom Support .
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Page 6: Welcome
Note: This guide will be updated periodically with new and/or updated information. For details on what features have been added or updated, please refer to the Aastra BluStar 8000i Desktop Media Phone / Aastra BluStar for Conference Room Release Notes. - Page 7 Welcome BluStar 8000i Features and Specifications HD Video • Full motion, 13 inch touch screen with full 1280x720p video image resolution • Built-in 720p HD camera – Captures wide angle images with its 70 degree field of view • Privacy shutter (closing the shutter disables the camera video) •...
- Page 8 Welcome User-based Calling • Login with your Windows/Kerberos user ID and password • Phone “personality” moves with login – Login to a BluStar 8000i at a remote site and your personalization appears – Contacts, speed dials, ring preferences, etc., move with you –...
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Page 9: Safety Summary
Welcome Safety Summary Please read the following safety information before attempting to install or use the BluStar 8000i. Alert! For use with included AC/DC adaptor model no. 3A-603DB12 / Pour utiliser avec modéle 3A-603DB12. Alert! This product is designed for indoor use only and for ambient temperatures at or below 40° C (104° F). Warning! This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. -
Page 10: Installation And Setup
Installation and Setup The following procedure provides instructions for setting up the BluStar 8000i terminal, and for connecting it to your network. Carefully remove the BluStar 8000i components from their shipping container and place them on a clean, flat, dry surface (typically a desktop). - Page 11 Installation and Setup Connect the BluStar 8000i power cord plug to the power input connector on the rear of the terminal. Alert! For use with included AC/DC adaptor model no. 3A-603DB12 / Pour utiliser avec modéle 3A-603DB12. Connect the BluStar 8000i’s power cord plug to a suitable power source. The BluStar 8000i will light up indicating that it is on.
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Page 12: Blustar 8000I Hardware Features
BluStar 8000i Hardware Features The following two images describe all of the hardware features of the BluStar 8000i: Screen and LCD Camera Message Waiting Indicator Privacy Shutter Video Mute Indicator +/- 10º Camera Audio Mute Indicator Microphone Microphone LCD Screen +/- 30º... -
Page 13: Phone Features And Keys
BluStar 8000i Hardware Features Phone Features and Keys Handset Home Key Speaker Hot Key Goodbye Key Fingerprint Reader Redial Key Line/Call Appearance Key ... -
Page 14: Key Descriptions
BluStar 8000i Hardware Features Key Descriptions The following table identifies the phone keys on the BluStar 8000i key panel that you can use for handling calls. Users can select different options by either pressing the phone keys or by pressing the buttons on the screen. For example, users can increase or decrease the volume level by pressing the Volume Control key OR by pressing the Ring Volume button in the audio/video controls menu on the screen (see Audio/Video Controls... -
Page 15: Line/Call Appearance Keys
BluStar 8000i Hardware Features Key Description Keypad Keys - Contains digits 0 -9, a “*” key, and a “#” key. For more information about the Volume Keys, see “Keypad Keys” page Line/Call Appearance Keys The BluStar 8000i has 2 line/call appearance keys (L1 and L2), each with a corresponding status LED. These line/call appearance keys represent physical lines you can use to make/receive calls from/to your extension, or make/receive calls from/to a group for which your extension belongs. -
Page 16: Keypad Keys
BluStar 8000i Hardware Features Keypad Keys The BluStar 8000i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 through 9 contain the letters of the alphabet. The keypad includes the following: Keypad Key Description Dials 0... -
Page 17: Getting Started
Getting Started This section describes the behavior and startup screens you will see when you plugin and login to your BluStar 8000i. Plugging In and Starting the BluStar 8000i When the user plugs in their BluStar 8000i it will turn on automatically and show the login screen. The BluStar 8000i goes through the following startup process when you plug it in. -
Page 18: Login Screens
Getting Started To Log In Using Your User Name and Password: On the login window, touch the User Name button. Use the on-screen keyboard to type in your user name. (Touch Backspace on the on-screen keyboard or the Clear button to delete incorrect entries.) Note: If you have recently logged in, you can touch the triangle in the user name box. -
Page 19: Logging Off
Getting Started Logging Off You can log off the BluStar 8000i from the application (App) menu. From the log off screen, users have the option to do the following: • Log Off • Log Off and Restart • Safe Shutdown for Unit Relocation •... -
Page 20: Touch Screen Basics
Touch Screen Basics When you use your BluStar 8000i, you will see and interact with several different applications and controls. You can use your fingers to tap buttons, swipe through screens, and scroll through lists. You can tap a button to select it, and tap it again to de-select it. - Page 21 Touch Screen Basics The table below shows the keys that support this feature and their corresponding alternate functions: Alternate Function(s) é, è, ê, ë, ē, ĕ, ė É, È, Ê, Ë, Ē, Ĕ ß, ś, š Ś, Š á, à, â, ã, ä, å, æ, ā À, Á, Â, Ã, Ä, Å, Æ, Ā...
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Page 22: Home Screen
Touch Screen Basics Home Screen On the home screen you will see the following: • Time • Date • Call handling indicators • User information • Favorites menu • Open/close applications arrow • Audio/video controls • Telephone feature controls • Applications and telephone connection management Notes: •... - Page 23 Touch Screen Basics The main screen is greyed out (not the video) when a new (significant) UI element takes focus. For example, you will see the home screen greyed out when you expand the telephone feature controls menu. When you close the menu, you can touch the features and applications on the home screen again.
- Page 24 Touch Screen Basics To Go to the Home Screen: Touch the Home or the Favorites button the Home key. Adding Applications to the Home Screen You can customize the applications that appear on your home screen. The BluStar 8000i has several apps that you can open and/or add to your home screen, and you can display up to three apps at one time.
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Page 25: Call Screen
Touch Screen Basics To Minimize or Maximize the Opened Applications: Touch the open and close application arrow. Call Screen The call screen appears when you are participating in a call. In addition to showing the image(s) and name(s) or number(s) of the people you are talking to, the Call Appearance Bar provides the call status for the current call, and includes the party’s name and elapsed call time. - Page 26 Touch Screen Basics Additionally, touching the Options button on a caller’s screen will open the Call Options Menu where you can: • Adjust or mute the volume of the party • Add the party to your address book • Remotely assume control of the remote party’s HD camera (only if the remote party is a BluStar for Conference Room user and the call is a video call) •...
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Page 27: Lock Screen
Touch Screen Basics Lock Screen For reasons of security, your BluStar 8000i’s screen can be locked by touching the Lock Screen button in the application menu, or from a period of system inactivity (configured by your system administrator). When the preset period of system inactivity is reached, a pop-up window appears informing you that the screen is about to be locked. -
Page 28: Telephone Feature Controls
Telephone Feature Controls The BluStar 8000i has the following telephone feature controls that appear on the Home (or Idle), Call, Conference, and Hold screens. The following images show what applications and controls are available on each screen. You will also notice that different Audio/Video Controls App and Telephone Connection Management Controls... - Page 29 Telephone Feature Controls Telephone Feature Controls Telephone Feature Description Allows you to place the phone in a “Do Not Disturb” (DND) status. If DND is ON, callers calling the phone do not hear a ring and then the call is rejected. If call forward is configured on the phone, the call can be for- warded to voicemail or to another SIP URL or number.
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Page 30: Do Not Disturb (Dnd)
Telephone Feature Controls Telephone Feature Description Allows you to redial a phone number. The redial lists stores up to 10 numbers. For more information, see “To Make a Call Using Redial:” page 77. Allows you to access your voicemail to retrieve and listen to stored messages. For more information, see “Voicemail”on page 43. -
Page 31: Contacts
Telephone Feature Controls Contacts Your system administrator can populate your contacts or you can use your Microsoft Exchange personal contacts (see Contacts page 60 for more information). On the contacts screen you will see your address book that contains contact buttons, contact folders, an alphabetic menu, a search field, and links to your favorites, directory, and call history. - Page 32 Telephone Feature Controls To Open the Contacts Screen In the telephone feature controls, touch the Contacts button. The button is outlined in green, indicating that the contacts screen is open. To Close the Contacts Screen: In the telephone feature controls, touch the Contacts button to de-select it. On the contacts screen, touch Done.
- Page 33 Telephone Feature Controls To Search for a Contact: In the telephone feature controls, touch the Contacts button. Touch either (All Entries), (Unfiled Entries), or a created folder (e.g. Sales). Touch the Search text field and type in the contact search details. Note: Searches can be conducted by first name, last name, or company name.
- Page 34 Telephone Feature Controls To Add a New Contact: In the telephone feature controls, touch the Contacts button. Touch the + Add Contact button. Enter in the details under the name, numbers, addresses, email/URL, and folders buttons. Touch Done. To Add a Contact from Favorites: In the telephone feature controls, touch the Contacts button.
- Page 35 Telephone Feature Controls To Add a Contact from History: In the telephone feature controls, touch the Contacts button. Touch the Go to History button. Touch the arrow on the contacts button. Touch the + Add Contact button. Touch Done. To Add a Contact Folder: Note: You can also create contact folders on the BAS (see To Add a Contact Folder:...
- Page 36 Telephone Feature Controls Editing a Contact Users can edit a contact’s name, address(es), phone number(s), organizational affiliation(s), email/web address(es), and the address book folders where the contact will appear. To Edit a Contact: In the telephone feature controls, touch the Contacts button. Touch the arrow on a contact button to open up the contact’s information screen.
- Page 37 Telephone Feature Controls Touch the x Delete Contact button. You will see the following message: Are you sure you want to erase Contact from all personal address book folders? Note: If the contact was added as a favorite, the message will also state, “Favorite attached to this contact will also be deleted. ” Deleting a contact that has been added as a favorite will automatically delete the corresponding entry in the Favorites menu.
- Page 38 Telephone Feature Controls Displaying Contact Names In Order of Preference By default, contact names are displayed in order of first name then last name, separated by a comma. If you prefer, the option is available to display contacts in reverse order (i.e. last name, first name). To Display Contact Names in Reverse Order: In the telephone feature controls, touch the Contacts button.
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Page 39: Directory
Telephone Feature Controls Directory Your system administrator can populate your directory by importing records from a global directory file or by configuring (or allowing you to configure, see LDAP Directory page 62) your BluStar 8000i to access records from a Lightweight Directory Access Protocol (LDAP) server (i.e. - Page 40 Telephone Feature Controls Select a directory by pressing one of the directory buttons as per the configuration of your system (e.g. in the figure above All Global Entries or BluStar Trial). Search by entering the criteria in the search input field (indicated by the magnifying glass icon). To Sort the Directory: In the telephone feature controls, touch the Directory button.
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Page 41: Favorites
Telephone Feature Controls Favorites You can store all of your favorite contacts and saved conferences in the Favorites menu on the home screen. It acts like a speed dial list, so you can quickly select a contact or conference to call (see To Make a Call Using Favorites: page 77 Saved Conference Calls... - Page 42 Telephone Feature Controls To Add a Contact to Your Favorites: In the telephone feature controls, touch the Contacts button. Touch the arrow on a contact button to open the contact’s information screen. Touch the Add to Favorites button. Touch Done. You will now see your contact in your Favorites menu on the home screen.
- Page 43 Telephone Feature Controls To Update or Delete a Label: In your Favorites menu, touch the cell containing the label you wish to update or delete. A cursor will appear allowing you to edit the cell to use as a label. Edit the label by using the on-screen keyboard or delete the label using the Backspace button.
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Page 44: Search
Telephone Feature Controls Visual Enhancement Feature A feature can be enabled by your Administrator that can be used to display visual aids (i.e. icons) for the contact status bars. This allows users that have a color vision deficiency to differentiate contact status by icon rather than by color. When the visual enhancement setting is enabled, the following changes are applied: Contact State Visual Enhancement Disabled... - Page 45 Telephone Feature Controls To Open the Search Screen: In the telephone feature controls, touch the Search button. The button is outlined in green, indicating that your favorites is open. To Search for a Contact: Touch the Search button. Use your finger to scroll through the contacts under the contacts, favorites, directory, or history headings. Touch a contact button to call them.
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Page 46: History
Telephone Feature Controls History The history screen displays information about each call that you have either received, missed, or dialed. The BluStar 8000i logs the name and number of the caller, and the date and time of the call. Call history is sorted by call sequence and divided into two folders at the top of the screen: All (calls) and Missed (calls). - Page 47 Telephone Feature Controls To Retrieve Missed Calls: Touch the History button. Select the Missed folder. Touch a contact button to call them. Touch the arrow on a contact button. Touch + Add to Contacts or Add to Favorites. Touch the History button again to de-select it and close the search screen. To Display Directory Contact Names in Reverse Order: In the telephone feature controls, touch the Directory button.
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Page 48: Voicemail
Telephone Feature Controls Voicemail Pressing the voicemail button allows you to directly dial your voicemail and access your messages. Your voicemail must be setup by your system administrator before you can access it. Contact your system administrator for more information. The BluStar 8000i displays up to 99 voicemail messages for an account even if the number of voicemail exceeds the limit. -
Page 49: Audio/Video Controls
Audio/Video Controls Users can adjust the audio and video settings through the Audio/Video button on the main screen. The BluStar 8000i has the following Audio/Video controls: Audio/Video Control Description Allows you to adjust the ringer volume on your BluStar 8000i. You can decrease the volume by pressing the (-) sign and increasing it by pressing the (+) sign. - Page 50 Audio/Video Controls Magic Mirror Screen The Magic Mirror screen shows you a full size view of the video image that your BluStar 8000i camera sends to others. To Activate the Magic Mirror screen: Touch Magic Mirror in the audio/video control menu. You will now see yourself on the screen.
- Page 51 Audio/Video Controls Self View Screen Self View is essentially a smaller magic mirror, as it also shows you what you look like. When you are in a video call and touch the Self View button, you will see the self view screen appear on the BluStar 8000i. When you deselect the Self View button, it disappears.
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Page 52: App And Telephone Connection Management Controls
App and Telephone Connection Management Controls Users can use the following app and telephone connection management controls while using the BluStar 8000i. App and Telephone Connection Description Management Controls Opens or closes the App menu. For more information, see “Application Menu”on page Opens the Home screen. -
Page 53: Application Menu
Application Menu The BluStar 8000i has the following applications: • Tools • About • Lock Screen (see Lock Screen page • Log Off (see Logging Off page • Status • screenShare • Feedback • Calculator • Clock • Currency Converter •... -
Page 54: Tools
Application Menu Tools The tools screen’s preferences panel allows you to do the following: • Enter User Identity (login name, display name, and password) and define if the current account should be used as an autologin account • Assign custom Sounds to various BluStar 8000i actions •... - Page 55 Application Menu When logged in to a different account, the User Identity screen will display the account to which the autologin feature is currently associated. Note: If it is required to change the default autologin account, users must log in to the currently configured autologin account and disable the feature there before another account can be selected.
- Page 56 Application Menu To Configure the Account as a Default Autologin Account: Log in to the BluStar 8000i using the account you wish to configure as the autologin account. Touch the App Menu button the hot key. The App Menu button is outlined in green, indicating that it is opened. Touch the Tools button.
- Page 57 Application Menu Sounds From the sounds menu, you can alter the sound duration, type of sound, and volume for the following: • Incoming Call • Incoming Call Waiting • Outgoing Call • Outgoing Call Failed • Transfer Succeeded • Button Click •...
- Page 58 Application Menu To Change the Type of Sound: Touch the Ring Modern 1 button. Select a ring tone (e.g., Ring Beethoven). To Change the Volume: Touch (-) or (+) on the Volume button. Touch Done when finished. Call Handling From the call handling screen, you can change the settings for the following: Call Handling Feature Description Auto Answer...
- Page 59 Application Menu To Configure Auto Answer: Touch the Auto Answer button. Select either: • Instantly • After x Rings (i.e. x = 1-10 rings) Note: If you select “Off” you won’t be able to configure auto answer for “If in Call or Conference” or “If in Call with Non BluStar Device”.
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Page 60: Terminal Identity
Application Menu To Configure Layout Options: Touch or untouch the button beside “Preserve Video Width”. If you don't have to configure anything else on the screen, touch Done. To Configure Call Forward Settings: Touch the No Answer field to enter in the forwarding number using the on screen keyboard. Touch the After 1 Ring button to select how many rings you want to wait until the phone forwards the call. - Page 61 Application Menu To Change the Screen Brightness: Touch (-) or (+) on the Screen Brightness button. If you don't have to configure anything else on the screen, press Done. To Calibrate the Touchscreen: Touch Calibrate Touchscreen button. Touch the target for several seconds then lift your finger off the screen. The following message appears: “Calibration completed successfully.
- Page 62 Application Menu To Clear Stored Pictures: Touch the Clear Stored Pictures button. To Manually Check for Updates: Notes: Please contact your system administrator before you upgrade. Touch the Check for Update button. Select Restart and Install or Continue if there are no updates available. If you don't have to configure anything else on the screen, press Done.
- Page 63 Application Menu Users can also directly enable the Eco-Off power saving mode on their BluStar 8000i by pressing the Eco-Off button located in the Applications and Telephone Connection Management area of the screen. To Directly Enable Eco-Off Mode: Press the Eco-Off button located in the Applications and Telephone Connection Management area of the main screen. The BluStar 8000i will automatically power down all extraneous hardware components and a screen saver will be initialized.
- Page 64 Application Menu The first time you login to the BluStar 8000i you can assign a fingerprint to your account. On the fingerprint screen, you have to login using your user name and password to add a new fingerprint. Once you have registered a fingerprint to your account, when you open the fingerprint screen you will see that you have a fingerprint already registered to your account.
- Page 65 Application Menu Using the fingerprint reader on the phone (not the image on the screen) swipe your finger SLOWLY in a vertical/down- ward motion to add a fingerprint. Swipe your finger again. The status bar increases. Swipe your finger again. The status bar increases.
- Page 66 Application Menu Notes: • If you use Microsoft Exchange personal contacts, you wont be able to access your personal contacts set up by your system administrator. • Microsoft Exchange 2007 is not supported (i.e. Microsoft Exchange version must either 2003 or 2007 SP1 or greater). •...
- Page 67 Application Menu If you are using Exchange 2007 SP1 or Greater, enter in your Microsoft Exchange Username and Password and press the Auto-Discover button to initiate an auto-discovery request. If the auto-discovery process is successful, continue to Step 10 as the settings will be automatically propagated with the necessary information.
- Page 68 Application Menu LDAP Directory Name You can specify the name of the LDAP directory. The name is the label that will be displayed in the directory screen to identify the content, and it is usually the company name or “corporate”. LDAP Server You can specify the IP or hostname of the LDAP server.
- Page 69 Application Menu Select Use Login Credentials if you want to connect to the LDAP server using the BluStar 8000i user name and password. OR keep this option unselected and manually enter in a Username and Password. Note: If LDAP authentication is anonymous, the user name and password fields can be left empty. Select Only Use LDAP Directory if you don't want to use the global directory set up by your system administrator.
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Page 70: About
Application Menu About Provides software, hardware, copyright, restrictions, and limited rights information for the BluStar 8000i terminal. Status The status screen displays current operating status and version information for the BluStar 8000i. Network Info Displays network address and link status for the terminal’s network connection. If ATM is connected, network info pro- vides a link to view the UNI configuration settings. - Page 71 Application Menu VAV Driver Info Displays information about the BluStar 8000i Encoder DSP driver. Memory/System Info Displays details about the system processes, terminal up time, CPU load, and memory usage. Licensed Features Displays details about the specific licenses installed for the BluStar 8000i terminal. 41-001484-11 Rev00 –...
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Page 72: Screenshare
PC information with you using the Aastra BluStar Client. The Aastra BluStar Client allows users to capture and send images from their PC to other BluStar 8000i call participants. During point-to-point calls or conference calls, video frames captured by the Aastra BluStar Client are transmitted to all participants in the call via the screenShare app. -
Page 73: Feedback
Feedback A feedback application may be available in the App menu that you can use to send comments and/or report issues directly to Aastra Telecom from your BluStar 8000i terminal. Note: The feedback application must be enabled by a system administrator. -
Page 74: Clock
Application Menu Clock The clock app shows the time and date for a selected city on a world sunlight map. This live map shows the earth’s pat- tern of sunlight and darkness. The clock app is designed to fit in the top frame on the home screen. To Select a City Touch the Clock app. -
Page 75: Currency Converter
Application Menu Currency Converter A Currency Converter application is available allowing users the ability to easily find and view the latest currency exchange rates as well as quickly convert one currency to another. Users can choose which currencies to convert and see the conversion rates by selecting the currencies from the two drop- down lists. - Page 76 Application Menu To Add or Delete Favorite Currencies: Select the Currency app. Select the Options button then Configure. Type in the country, type of currency, or currency code in the search field. Select a currency from the results of the search. The selected currency will be added to your Favorite Currencies list.
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Page 77: Stocks
Application Menu Stocks On the stocks screen, you can monitor various stocks. Up-to five stocks can be displayed on the screen at one time. The Options button opens the Stock Options Menu, where you can add, delete, or change the order of your stocks. Notes: •... - Page 78 Application Menu To Delete a Stock Touch the Stocks app. Touch the Options button then Configure. Touch the red (-) sign beside a Monitored Stock. If you don't have to configure anything else on the screen, press Done. To Change the Order of Your Stocks Touch the Stocks app.
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Page 79: Weather
Application Menu Weather On the weather app, you can see the Current and 5-day forecast for up to seven locations at one time. Simply slide your finger across the weather screen to show each location. The Options button opens the Weather Options Menu, where you can do the following: •... - Page 80 Application Menu To Delete a Location: Touch the Weather app. Touch the Options button then Configure. Touch the red (-) sign beside a Saved Location. If you don't have to configure anything else on the screen, press Done. To Change the Order of your Saved Locations Touch the Weather app.
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Page 81: Making Calls
Making Calls This section describes how users can make a call on their BluStar 8000i. Note: During calls, alerts may occasionally appear on screen notifying you that the BluStar 8000i is experiencing degraded network performance. If the alerts persist, please contact your system administrator or technical support for trouble- shooting assistance. - Page 82 Making Calls To Make a Call Using the Dial Pad: Touch the Dial Pad button or lift the handset to bring up the dial pad. Type in the SIP URL or number using the dial pad/on-screen keyboard. (Touch Backspace to delete incorrect entries or cancel to Clear the entire entry.) Touch Dial.
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Page 83: Using Handsfree Speakerphone
Making Calls To Make a Call Using Contacts and Directory: Touch the Contact button for your personal contacts or the Directory button for contacts available to all authorized users on your BluStar 8000i. Touch the desired folder Note: The folders in the global directories panel are controlled by the system administrator. In the resulting list, touch a contact button next to the desired party. -
Page 84: Receiving Calls
Receiving Calls When someone is calling you, the BluStar 8000i rings and an incoming call menu appears on the screen allowing you to do the following: • ignore the call • turn off the ringer (silence) • answer the call •... - Page 85 Receiving Calls To Video Answer a Call: Touch the Video Answer button or pickup the handset and deselect the voice only button. You will see the caller if they do have not disabled their camera. Touch Goodbye to end the call. To Decline a Call: If you wish to decline the call, touch Ignore to automatically disconnect the call.
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Page 86: Handling Calls
Handling Calls You can handle calls on the BluStar 8000i by placing calls on hold, transferring calls, and joining calls in a conference. During Calls During a video or voice only call you can select the Options menu on the callers window to do the following: •... -
Page 87: Ending Calls
Handling Calls To Add a Contact: During a call, touch the Options button. Touch Add Contact. The contact will automatically be added to your contacts. If you have already added the contact, a message will appear on the screen saying: “# is already in your personal address book”. -
Page 88: Placing A Call On Hold
Handling Calls Placing a Call on Hold To Place a Call on Hold: You can place an active call on hold by pressing the Hold button. The Pickup button appears on the screen and the LED of a line/call appearance key (e.g. L1) will flash slowly indicating that the call is on hold. -
Page 89: Transferring A Call
Handling Calls When you have more than one call on hold and one active call: Press the Calls on Hold button. Touch the Swap button under the caller that is on hold. Transferring a Call There are two types of call transfers that can be performed: •... - Page 90 Handling Calls Select an available contact from your Favorites menu, contacts, etc. Dial a number or SIP URL using the dial pad and touch Dial. You will hear a sound from your BluStar 8000i indicating that the call on hold is connected to the selected contact. The call appearance for the call that was transferred is also removed from your screen.
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Page 91: Diverting Calls From Your Blustar 8000I
Handling Calls Touch the Transfer button under call 1. You will hear a sound from your BluStar 8000i indicating that the two calls have connected. Both call appearances are removed from your BluStar 8000i screen. After the call is transferred, any other calls on hold remain on hold. Cancelling a Consultation Hold Transfer To Cancel a Consultation Hold Transfer before the Third Party Answers: Touch Cancel. - Page 92 Handling Calls Tim’s BluStar 8000i displays the name and extension of where the call is being diverted to and the reason for diverting the call. Roger’s BluStar 8000i accepts the call and displays the name (or number) of the BluStar 8000i of the incoming call (Tim) and the name (or number) of the original destination (Mark).
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Page 93: Conference Calls
Conference Calls The BluStar 8000i supports multi-way conferencing in BAS mode. The following two types of conference calls can be initi- ated by a BluStar 8000i: – Consultation hold – Saved conferences When you initiate a conference call, your terminal becomes the “host” of that conference. The conference host is responsi- ble for all coordination between conference participants. - Page 94 Conference Calls Initiating a Consultation Hold Conference To Initiate a Consultation Hold Conference: While in an active call, touch Add Participant. You can click Cancel Add if you decide to not add a participant. The active call will now be placed on hold. Select a contact you wish to add to the conference (from favorites, contacts, directory, etc.) When connected, you may converse privately with the called party prior to joining the party to the conference call.
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Page 95: Saved Conference Calls
Conference Calls To answer an incoming call and join it to an existing conference call, do the following: On the incoming call appearance, touch the Pickup button to answer. The conference call will be placed on hold. If you wish to decline the call, touch the Goodbye button to terminate the incoming call. Note: Any existing party in the conference call may add parties to the conference call. - Page 96 Conference Calls Initiating a Saved Conference To Initiate a Saved Conference: Touch the My Conf button. Click on a saved conference folder at the top of the screen. Touch the Dial Saved Conference button. The following message appears: “Do you wish to dial all contacts in this saved conference, or only those contacts who are Available/Busy/Unknown?”...
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Page 97: Ending A Conference
Conference Calls Ending a Conference The conference host should not end the conference by pressing the Goodbye button until all parties of the conference call have been disconnected. If the conference host disconnects from the conference, the remaining conference partici- pants cannot make any changes to the conference other than to hang up. - Page 98 Conference Calls To Save a Conference Call: In a conference call of two or more participants, touch the Conf Menu button on the control bar. Touch the Save Conf button. To Rename a Conference: In a conference call of two or more participants, touch the Conf Menu button on the control bar. Touch the Saved Conf button.
- Page 99 Conference Calls To View Participant List: In a conference call of two or more, touch the Conf Menu button on the control bar. Touch the Participants button. To Sort Participant List: In a conference call of two or more, touch the Conf Menu button on the control bar. Touch the Participants button.
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Page 100: Moderated Conference
Conference Calls Notes: • Windows scale in width to accommodate up to three windows. • All call participants must use the same conference mode. If any participant changes the conference mode, the change is reflected on all other participants’ screens (unless there is a moderator. See Moderated Conference Calls page 99). - Page 101 Conference Calls Force Landscape Mode The Force Landscape mode scales down the BluStar video window, and displays up to three large video streams in land- scape format. When in this mode, the thumbnail images will also be wide for calls having up to eight participants. As the number of participants increases above eight, the thumbnail images narrow.
- Page 102 Conference Calls To Change the Mode: In a conference call of two or more, touch the Conf Menu button on the control bar. Touch the Change Format button. Select either: • Auto • Force Landscape • Presentation Note: Because all participants in a conference call must use the same conference mode, a participant who switches the con- ference mode causes all other conference call participants’...
- Page 103 Conference Calls You can also select a participant to appear any of the large windows. Touch the Conf Menu button. Touch the Participants button. Touch the desired party’s name to select it. The selected participant’s border is highlighted in yellow and the three large windows are highlighted in green.
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Page 104: Moderated Conference Calls
Conference Calls Moderated Conference Calls Moderated calls allow a single party to control the appearance and properties of a call for all participants in the confer- ence. The moderator controls the contents and format of the large windows and can mute and unmute the audio for specific participants. - Page 105 Conference Calls Controlling Participant Audio Options As the moderator, you can control which participants can be heard in the conference. You can select the following options from the moderator button in the Conf Menu: • All Can Talk (All participants can be heard.) •...
- Page 106 Conference Calls You can sort the participant list by mute status in order to easily see who you have muted. If an option other than All Can Talk is selected, icons in the participant list will indicate whether a participant can be heard. If the Moderator Moves You into a Large Window or Thumbnail If you are a participant in a moderated conference, and the moderator places your image in a large window or thumb- nail, instead of your image you will see a blank screen with your name (in a large window) or just a blank screen with Self...
- Page 107 Conference Calls To End a Moderated Conference Call: While you are the moderator, touch the Goodbye. The following message appears: You are the moderator of this call. Do you wish to disconnect all parties, or relinquish moderator control and leave the call? Select either: Disconnect All Parties Relinquish Moderator Control and Leave the Call...
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Page 108: Administering Your Blustar 8000I's Settings Via The Bas Web Ui
Administering Your BluStar 8000i’s Settings via the BAS Web UI The BluStar Application Server provides a Web User Interface (Web UI) that allows BluStar 8000i users to perform the fol- lowing user-specific actions via a web browser: • Administering your personal contacts information and address book •... - Page 109 Administering Your BluStar 8000i’s Settings via the BAS Web UI Click the Login User button. A welcome page displays. Click the My BluStar button. A page similar to the following displays. 41-001484-11 Rev00 – 09.2013...
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Page 110: User Password
Administering Your BluStar 8000i’s Settings via the BAS Web UI User Password To Change Your Password Click on the My Password button. On this screen, you can change your login password (applies to both your BluStar 8000i and the Web UI). Note: Please contact your system administrator if you need assistance. -
Page 111: Call Handling Rules
Administering Your BluStar 8000i’s Settings via the BAS Web UI Call Handling Rules On the Call Handling Rules page, you can setup how calls are handled based on your status (e.g. busy). Call handling rules are applied in a top-down order, as they appear in the table. User’s can View, Add, Edit, Delete, and Reorder Rule Priori- ties on this screen. - Page 112 Administering Your BluStar 8000i’s Settings via the BAS Web UI Click on the drop down menus to select your option for the following: • Presence • Contact • Action If you select any of the forward options you must provide a SIP URL or phone number that the calls will be forwarded to.
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Page 113: My Contacts
Administering Your BluStar 8000i’s Settings via the BAS Web UI Under Order, select a number. Use the Up or Down arrow buttons. Click Save. The following message appears: Rules Successfully Reordered. My Contacts The My Contacts button takes you to a page where you can work with your personal contacts. On the various pages you can manage your folders and saved conferences, and import and export your contacts list. - Page 114 Administering Your BluStar 8000i’s Settings via the BAS Web UI To View a Contact: Click the Contact Editor button. Click the checkbox beside a contact. Click the View button to display the selected contacts’ information in a read-only format. Click on the various buttons to view information: •...
- Page 115 Administering Your BluStar 8000i’s Settings via the BAS Web UI To Delete a Contact: Click the Contact Editor button. Click the checkbox beside a contact Click the Delete button. The following message appears: Are you sure you want to delete the following records? Click Delete.
- Page 116 Administering Your BluStar 8000i’s Settings via the BAS Web UI Contact Folders In the Contact Folders screen, you can View, Edit, and Delete the contact folders you created on your BluStar (see Add a Contact Folder: page 30) or Add a new folder. You will also see how many contacts are in each folder on the main screen.
- Page 117 Administering Your BluStar 8000i’s Settings via the BAS Web UI To Edit a Contact Folder: Click the Contact Folders button. Click the checkbox beside a contact folder. Click the Edit button. Note: You may also edit a folder by clicking on the >> button next to the desired folder to open that folder’s editing page in your browser.
- Page 118 Administering Your BluStar 8000i’s Settings via the BAS Web UI To Add a Contact Folder: Click the Contact Folders button. Click the Add button to display a page where you can enter information for a new folder. Note: Do not include the special character “|” in any string that is to be displayed on the BluStar 8000i. Type in the name of your folder.
- Page 119 Administering Your BluStar 8000i’s Settings via the BAS Web UI My Conferences This page lists your saved conferences. A saved conference allows you to easily call all participants rather than calling each party individually. You can choose to View, Edit or Delete existing conferences you created on your BluStar (see To Save a Conference Call: page...
- Page 120 Administering Your BluStar 8000i’s Settings via the BAS Web UI To Edit a Saved Conference: Click the My Conferences button. Click the checkbox beside a saved conference. Click the Edit button. Note: You may also edit a folder by clicking on the >> button next to the desired conference to open that conference’s edit- ing page in your browser.
- Page 121 Administering Your BluStar 8000i’s Settings via the BAS Web UI Type in the name of your conference. Select a contact that is in the “Not in Saved Conference” column and click the left arrows to move them to the “In Saved Conference”...
- Page 122 Administering Your BluStar 8000i’s Settings via the BAS Web UI Click Upload File. You will see the contact information appear on the screen under “Contact Import Settings”. Check or uncheck any fields beside “Overwrite Contacts that match on”. Make any necessary changes to the property name. Click >>...
- Page 123 Administering Your BluStar 8000i’s Settings via the BAS Web UI Contacts Export On the Contacts Export screen, you can export your contacts into an Microsoft Excel CSV file. You can select the informa- tion that will appear in the Excel file, such as first name, company name, web page, etc. To Export your Contacts: Click the Contacts Export button.
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Page 124: Care And Cleaning
Care and Cleaning Note: Avoid using any type of abrasive pad or cloth, caustic or abrasive cleaner, or solvents such as benzene when cleaning the terminal components. Touch Screen • Clean the BluStar 8000i touchscreen with an isopropyl alcohol and water solution mixed in a 50:50 ratio. •... -
Page 125: Contacting Aastra Telecom Support
Contacting Aastra Telecom Support If you have read this document, and consulted the Troubleshooting section of your phone model’s manual and still have problems, please contact Aastra Telecom Support via one of these methods: North America • Toll Free 1-800-574-1611 •... -
Page 126: Exclusions
(1) year period from the date of original purchase (“Warranty Period”). If there is a defect or malfunction, Aastra shall, at its option, and as the exclusive remedy, either repair or replace the product at no charge, if returned within the Warranty Period. -
Page 127: Exclusions
Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exercise of a right conferred by such a provision or any liability of Aastra in relation to a failure to com- ply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services. -
Page 128: Warranty Repair Services
Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services. -
Page 129: Index
Index audio options ......................100 goodbye key ........................9 audio/video .........................44 keypad keys .........................11 BluStar Application Server ................1 language support ......................3 call LDAP directory ......................62 blind transfer ......................84 line/call appearance keys ..................9 call appearance ................... 20 lock screen ........................22 call screen ......................20 logging in ......................12 cancel ...................... - Page 130 While every effort has been made to ensure accuracy, Aastra Telecom Inc. will not be liable for tech- nical or editorial errors or omissions contained within this doc- umentation. The information contained in this documentation is subject to change without notice.