Aastra BLUESTAR 8000I Pbx-Mode Administrator Manual
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Aastra BLUESTAR 8000I Pbx-Mode Administrator Manual

Aastra BLUESTAR 8000I Pbx-Mode Administrator Manual

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Aastra BluStar
8000i Desktop Media Phone
PBX-Mode Administrator Guide
Release 4.0.1
41-001390-00 Rev 02 - 12.2011

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Summary of Contents for Aastra BLUESTAR 8000I

  • Page 1 ™ Aastra BluStar 8000i Desktop Media Phone PBX-Mode Administrator Guide Release 4.0.1 41-001390-00 Rev 02 - 12.2011...

  • Page 2: Software License Agreement

    Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distri- bution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer.

  • Page 3: Welcome

    Welcome ™ The Aastra BluStar 8000i Desktop Media Phone is designed to enhance the way you communicate and collaborate. Offering true HD video conferencing, the BluStar 8000i uses the latest in video and communications technology to ena- ble a natural high-quality video experience. With its advanced business collaboration features and applications, the BluStar 8000i is a productivity enhancing desktop media phone that is intelligent, intuitive, and easy to use.

  • Page 4: Safety Summary

    Use only the power cord provided. The terminal must use the grounded three-conductor power cord. Do not use two-conductor extension cords. Obtaining Assistance If you have read this administrator guide and still have problems, please contact Aastra Telecom Support via one of these methods: North America •...

  • Page 5: Table Of Contents

    Content Software License Agreement ............... . .ii Welcome .
  • Page 6 Content Installation Considerations................1-22 Installation Requirements .
  • Page 7 Content Chapter 4: Configuring Operational Features ............. . .4-1 BluStar 8000i Settings .
  • Page 8 Content Switching Between Early Media and Local Ringing............5-6 Configurable “Allow”...
  • Page 9 ............... . .B-1 Aastra.cfg .

  • Page 10: Chapter 1 System Overview

    Chapter 1 System Overview This chapter briefly describes the BluStar 8000i and provides information about installing the terminal in PBX mode. The following information is provided in this chapter: • BluStar 8000i Hardware Features – Screen & LCD Camera – Phone Features &...

  • Page 11: Blustar 8000I Hardware Features

    BluStar 8000i Hardware Features BluStar 8000i Hardware Features The following two images describe all of the hardware features of the BluStar 8000i: Screen & LCD Camera Message Waiting Indicator Privacy Shutter Video Mute Indicator +/- 10º Camera Audio Mute Indicator Microphone Microphone LCD Screen...

  • Page 12: Phone Features & Keys

    BluStar 8000i Hardware Features Phone Features & Keys                Handset Home Key   Speaker Hot Key   Goodbye Key Fingerprint Reader   Redial Key Line/Call Appearance Key ...

  • Page 13: Key Descriptions

    BluStar 8000i Hardware Features Key Descriptions The following table identifies the phone keys on the BluStar 8000i key panel that you can use for handling calls. Users have the options to select different options by pressing the phone keys or by pressing the buttons on the screen. For example, users can increase or decrease the volume level by pressing the volume control key OR by pressing the volume button in the audio/video controls menu on the screen (see Telephone Feature Controls...

  • Page 14: Telephone Feature Controls

    Telephone Feature Controls Telephone Feature Controls The BluStar 8000i has the following telephone feature controls that appear on the Home (or Idle), Call, Conference, and Hold screens. The following images show what applications and controls are available on each screen. You will also notice that different Audio/Video Controls App &...
  • Page 15 Telephone Feature Controls Telephone Feature Controls Telephone Feature Description Allows you to place the phone in a “do not disturb” (DND) status. If DND is ON, callers calling the phone do not hear a ring and then the call is dropped. If call forward is configured on the phone, the call can be for- warded to voicemail or to another SIP URL or number.
  • Page 16 Telephone Feature Controls Telephone Feature Description Allows you to redial a phone number. The redial lists stores up to 10 numbers. Allows you to access your voicemail to retrieve and listen to stored messages. Allows you to transfer a call to another number, or to connect two active calls together and remove the calls from your BluStar 8000i screen.

  • Page 17: Audio/Video Controls

    Audio/Video Controls Audio/Video Controls Users can adjust the audio and video settings through the Audio/Video button on the main screen. The BluStar 8000i has the following Audio/video controls: Audio/Video Control Description Allows you to adjust the ringer volume on your BluStar 8000i. You can decrease the volume by pressing the (-) sign and increasing it by pressing the (+) sign.

  • Page 18: App & Telephone Connection Management Controls

    App & Telephone Connection Management Controls App & Telephone Connection Management Controls Users can use the following app and telephone connection management controls while using the BluStar 8000i. App & Telephone Connection Man- Description agement Controls Opens or closes the App menu. Opens the Home screen.

  • Page 19: Getting Started

    Getting Started Getting Started This section describes the behavior and startup screens you will see when you plugin and login to your BluStar 8000i. Plugging In and Starting the BluStar 8000i When the user plugs in their BluStar 8000i it will turn on automatically and show the login screen. The BluStar 8000i goes through the following startup process when you plug it in.

  • Page 20: Login Screens

    Getting Started To Log In Using Your Username and Password: On the login window, touch the user name button. Use the on-screen keyboard to type in your user name. (Touch backspace on the on-screen keyboard or the clear button to delete incorrect entries.) Note: If you have recently logged in, you can touch the triangle in the user name box.

  • Page 21: Fingerprint Reader

    Getting Started Fingerprint Reader The biometric fingerprint reader efficiently identifies users and makes Hot Desking from any BluStar 8000i device an effortless task. A BluStar 8000i terminal can have up to five registered users. If someone wants to use the fingerprint reader to login to a terminal with more than five registered users, then they have to first delete a user on the fingerprint screen in order to add their fingerprint.
  • Page 22 Getting Started To Add a Fingerprint: Enter in your login password. Touch next. Using the fingerprint reader on the phone (not the image on the screen) swipe your finger SLOWLY to add a fingerprint. Swipe your finger again. The status bar increases. Swipe your finger again.

  • Page 23: Logging Off / Restarting

    Getting Started Logging Off / Restarting You can log off the BluStar 8000i from the app menu. From the log off screen, you have the option to do the following: • log off • log off and restart • safe shutdown for unit relocation •...

  • Page 24: Touch Screen Basics

    Touch Screen Basics Touch Screen Basics When you use your BluStar 8000i, you will see and interact with several different applications and controls. You can use your fingers to tap buttons, swipe through screens, and scroll through lists. You can tap a button to select it, and tap it again to de-select it.
  • Page 25 Touch Screen Basics Favorites Menu The favorites menu appears automatically on the home screen. This menu stores all of your favorite contacts and saved conferences. It acts like a speed dial list, so you can quickly select a contact or saved conference to call. You can easily add contacts and saved conferences to your favorites menu.
  • Page 26 Touch Screen Basics To Add a Contact to Your Favorites: In the telephone feature controls, touch the contacts button. Touch the arrow on a contact button to open the contact’s information screen. Touch the add to favorites button. Touch done. You will now see your contact in your favorites menu on the home screen.
  • Page 27 Touch Screen Basics To Remove Applications from the Home Screen Touch the blue options button on the top right hand corner of an app. Touch the (-) remove button. You will now see an empty box on the home screen. 1-18 41-001390-00 Rev 02 –...
  • Page 28 Touch Screen Basics To Minimize or Maximize the Opened Applications Touch the open and close application arrow. 1-19 41-001390-00 Rev 02 – 12.2011...

  • Page 29: Call Screen

    Touch Screen Basics Call Screen The call screen appears when you are participating in a call. In addition to showing the image(s) and name(s) or number(s) of the people you are talking to, touching the options button on a caller’s screen will open the call options menu where you can: •...
  • Page 30 Touch Screen Basics Once the countdown period expires, the terminal locks and displays the following screen: To Lock the Screen: Touch the app menu button. Touch the lock screen button. To Unlock the Screen: Touch anywhere on the screen to enter in your password OR slide your finger over the fingerprint reader to unlock your terminal.

  • Page 31: Pbx Installation Information

    Configuration Server Set- tings page A-9. ™ To install the BluStar 8000i terminal, refer to the Aastra BluStar 8000i Desktop Media Phone Quick Start Guide or the ™ Aastra BluStar 8000i Desktop Media Phone User Guide for more information. Installation Requirements The following are general requirements for setting up and using your BluStar 8000i: •...

  • Page 32: Configuration Server Requirements

    Notes: • To obtain these two files, contact Aastra Telecom Support. • Hot desking will not work when using the HTTP/HTTPS configuration protocol without these two files properly installed on the HTTP configuration server. • PHP has to be installed on the server and the folder has to allow writing.

  • Page 33: Configuration Server & Files

    2-6. The configuration files consist of the following files: • aastra.cfg - Contains configuration information that applies to all BluStars and/or all 9000i and 6700i series IP SIP phone devices • <model>.cfg (e.g. 8000i.cfg) - Contains model specific information •...

  • Page 34: Update Url

    Update URL In order for the BluStar 8000i to download the software, there has to be the “update url” parameter in either the <mac>.cfg, <model>.cfg, or aastra.cfg file. It is recommended to have this parameter in the <mac>.cfg file. For example: update url: FTP://10.30.102.74/<software name>@2011.04.07.1744...

  • Page 35: Using The Configuration Files

    Configuration Files Using the Configuration Files You must use a text-based editing application to open the configuration files (aastra.cfg, <mac>.cfg, or <user>.cfg) to configure the BluStar 8000i. Use the following procedure to add, delete, or change parameters and their settings in the configuration files.

  • Page 36: Configuration Server

    A system administrator can configure the parameters listed in the table below for the configuration server set for loading the aastra.cfg, <model>.cfg, and <mac>.cfg files. For loading the <user>.cfg file, the “user config url” parameter is used. Parameters in Configuration Files...
  • Page 37 Configuration Server Parameters in Configuration Files Description user config url The URL to load the user configuration (<user>.cfg) file. For example, user config url: http://10.55.102.56/aastracfg/usecfg Note: The “user config url” parameter supports tftp, ftp, http, https, however only ftp, http, and https can be authen- ticated.

  • Page 38: Configuring The Configuration Server Protocol

    Configuration Server Parameters in Configuration Files Description https sever The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the BluStar 8000i. For example: https server: 192.168.0.143 Optional: You can also assign an HTTPS relative path to the HTTPS server. See the next parameter (https path). https path Specifies the path name for which the configuration files reside on the HTTPS server for downloading to the IP BluStar 8000i.

  • Page 39: Using The Auto-Resync Feature

    24-hour period if the files on the server have changed. This feature works with TFTP, FTP, HTTP, and HTTPS servers. An administrator can enable this feature using the configuration files (aastra.cfg, <model>.cfg, and <mac>.cfg).

  • Page 40: Configuring Network Features

    Chapter 3 Configuring Network Features This chapter provides the information required to configure Network Settings Sip Account Settings on the BluStar 8000i via the configuration files. Network Settings This section describes the following information: • Basic Network Settings • DHCP •...
  • Page 41 Network Settings Parameters in Configuration Files Description dns1 Primary domain name server (DNS) IP address. For any of the IP address settings on the BluStar 8000i, a domain name value can be entered instead of an IP address. With the help of the domain name servers, the domain names for such parameters can then be resolved to their corresponding IP addresses.
  • Page 42 Network Settings If DHCP is enabled, the BluStar 8000i requests the following network information: • Subnet Mask • Gateway (i.e. router) • Domain Name Server (DNS) • Network Time Protocol Server • IP Address • TFTP Server • TFTP Path •...
  • Page 43 Network Settings For example, for model 8000i, the identifier value would be the following: Model Identifier Value 8000i AastraBluStar8000i The system administrator can use the Vendor Class Identifier to send the BluStar a customized Server Configuration in Option 43 (vendor-specific information). Note: If the BluStar 8000i receives the server configuration from both DHCP Option 66 and Option 43, Option 43 takes prec- edence over Option 66.

  • Page 44: Dhcp

    WARNING! Administrators should review the updated BluStar 8000i DHCP option precedence order and configuration options to avoid potential impact to existing Aastra BluStar 8000i deployments. To Configure DHCP Download Options on the BluStar 8000i: Use the following procedure to configure DHCP Option Override on the BluStar 8000i:...

  • Page 45: Dns Caching

    Network Settings To Configure a Download Precedence Using the Configuration Files: Use the following procedure to configure the DHCP Download Precedence using the configuration files: Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, DHCP Option Settings page A-8.

  • Page 46: Network Time Servers

    Network Settings Half-Duplex (10Mbps, 100Mbps, or 1000Mbps) Half-duplex data transmission means that data can be transmitted in both directions on a signal carrier, but not at the same time. For example, on a LAN using a technology that has half-duplex transmission, one device can send data on the line and then immediately receive data on the line from the same direction in which data was just transmitted.

  • Page 47: Sip Account Settings

    Sip Account Settings Sip Account Settings Description The BluStar 8000i uses Session Initiation Protocol (SIP) account information to register with the IP PBX. The BluStar 8000i defines network and user account parameters that apply to all four lines/call appearances. You configure and modify these parameters and associated values using the configuration files.
  • Page 48 The IP address or domain name of the backup outbound SIP proxy server for which the BluStar 8000i uses when the primary SIP proxy is unavailable. For example, sip backup outbound proxy: drax.us.aastra.com sip backup outbound proxy port The backup outbound proxy port on the backup outbound proxy server to which the BluStar 8000i sends all SIP messages.

  • Page 49: Advanced Sip Settings (Optional)

    For example, sip dtmf method: 1 sip send mac Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the BluStar 8000i to the call server, where the value is the MAC address of the BluStar 8000i. For example, sip send mac: 1...

  • Page 50: Real-Time Transport Protocol (Rtp) Settings

    Sip Account Settings To Configure Advanced SIP Settings Use the following procedures to configure the Advanced SIP Settings on the BluStar 8000i. Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, Advanced SIP Settings page A-23.

  • Page 51: Configuring Operational Features

    Chapter 4 Configuring Operational Features The BluStar 8000i has specific operational features that you can configure. This chapter describes each feature and pro- vides procedures for configuring a BluStar 8000i to use the following features: • Terminal Identity • Factory Defaults •...

  • Page 52: Blustar 8000I Settings

    BluStar 8000i Settings BluStar 8000i Settings Terminal Identity In the tools menu on the BluStar 8000i UI, you can specify the terminal identity connection settings used by the terminal to communicate with your network. When a user is logged off of a BluStar 8000i, you can enter information in the following fields on the terminal identity screen: Field Description...

  • Page 53: Factory Defaults

    You can set the BluStar 8000i to it’s factory default setting on the BluStar 8000i UI. Factory default settings are the set- tings that reside on the BluStar 8000i after it has left the factory. Factory default settings on the BluStar 8000i set factory defaults for all of the settings in the aastra.cfg, <model>.cfg, and <mac>.cfg files. Note: Resetting the terminal to factory default will not change the <user>.cfg.

  • Page 54: Terminal Security Settings

    BluStar 8000i Settings Name and Passwords The user name and password to retrieve the <user>.cfg and directory files (global.csv and <user>.csv) are configured on the configuration server. The SIP user name and password are configured on the PBX that the BluStar 8000i will login to. Terminal Security Settings Administrators can set terminal security settings using the parameters listed below.

  • Page 55: Screen Settings

    BluStar 8000i Settings Screen Lock With Inactivity You can set the screen to lock after a specified number of minutes of inactivity using the “screen lock time” parameter. Once a BluStar 8000i is locked, the system requires the currently logged in user’s password to be re-entered before the terminal can be used again.

  • Page 56: Diffserv Or Ip Type Of Service Settings

    BluStar 8000i Settings Language You can specify the language to be used on the BluStar 8000i UI using the “language name” parameter. The BluStar 8000i UI is available in the following languages: • English (default) • French • French Canadian •...

  • Page 57: Audio/Video Settings

    BluStar 8000i Settings Audio/Video Settings Administrators can configure various audio and video settings using the parameters listed below. Maximum Video Bandwidth Limit You can set the maximum video bandwidth limit using the “video max kbitrate” parameter. This parameter limits the video bandwidth for the terminal to the selected value (either 5000, 3000, 2500, 1500, 768, 384, or 128 kilobits per sec- ond).

  • Page 58: History

    BluStar 8000i Settings To Configure Call Forward Settings Using the Configuration Files: Use the following procedure to configure call forwarding: Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, Call Forward Settings page A-38.
  • Page 59 BluStar 8000i Settings Users can also type in the name of the contact in the search text field, call a contact from this screen, and erase contacts from their call history. You can enable and disable the history feature using the configuration files. When disabled, the History button will be greyed out and there is no missed calls indicator.
  • Page 60 BluStar 8000i Settings Use the following procedure to enable/disable the call history on the BluStar 8000i. Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, Call History Settings page A-28. Missed Calls Indicator The history button will show a missed calls indicator that increments the number of missed calls.

  • Page 61: Directory

    BluStar 8000i Settings Directory The BluStar 8000i has a directory feature that allows you to store two directories (global and user) in the <user>.cfg file. The global directory will populate the directory on the BluStar 8000i UI. The user directory will populate the user’s con- tacts (address book).
  • Page 62 BluStar 8000i Settings Using the Directory on the BluStar 8000i UI On the directory screen, you will see all global entries, LDAP directories, and links to your contacts, favorites (including monitored contacts on your BLF list), and call history. When the directory is sorted by default or by first or last name, you can scroll through contacts using a A-Z menu.
  • Page 63 BluStar 8000i Settings To Open the Directory: In the telephone feature controls, touch the directory button. The button is outlined in green, indicating that the directory is open. To Close the Directory: In the telephone feature controls, touch the directory button to de-select it. On the directory screen, touch done.
  • Page 64 BluStar 8000i Settings To Open the Contacts Screen: In the telephone feature controls, touch the contacts button. The button is outlined in green, indicating that the contacts screen is open. To Close the Contacts Screen: In the telephone feature controls, touch the contacts button to de-select it. On the contacts screen, touch done.
  • Page 65 BluStar 8000i Settings Touch search on the keyboard. The search results appear under favorites, directory, and history. Note: To clear your search results, touch the broom icon. Touch a button with search results. Touch the arrow on a contact button. Touch + add to contacts.
  • Page 66 BluStar 8000i Settings Enter in the details under the name, numbers, addresses, email/URL, and folders buttons. Touch done. To Add a Contact from Favorites: In the telephone feature controls, touch the contacts button. Touch the go to favorites button. Touch the arrow on the contacts button. Touch the + add contact button.
  • Page 67 BluStar 8000i Settings To Add a Contact Folder: In the telephone feature controls, touch the contacts button. Touch the + add contact button. Touch the folders button. Touch the “Enter folder name to add” text field and type in a new folder name. Touch the + add folder button.
  • Page 68 BluStar 8000i Settings To Edit a Contact: In the telephone feature controls, touch the contacts button. Touch the arrow on a contact button to open up the contact’s information screen. Touch the edit contact button. All boxes are now outlined in yellow. Touch a box that you want to edit (e.g.
  • Page 69 BluStar 8000i Settings To Sort Contacts: In the telephone feature controls, touch the contacts button. Touch a folder button to highlight it. Touch the sort by default button. Select the desired sort method. If you don't have to configure anything else on the screen, press done. 4-19 41-001390-00 Rev 02 –...

  • Page 70: Ldap Settings

    BluStar 8000i Settings LDAP Settings The BluStar 8000i is able to use a Lightweight Directory Access Protocol (LDAP) server for reading directories over an IP network. Administrators can configure LDAP settings using the parameters listed below. Users can choose to have the glo- bal directory and the LDAP directory on their BluStar 8000i, or if they select “only use LDAP directory”...
  • Page 71 BluStar 8000i Settings To Configure the LDAP Directory on the BluStar 8000i UI: Touch the app menu button, tools, then the contacts button. Touch the override server configuration button. This allows the user LDAP settings to override the LDAP server settings. Enter the LDAP directory name.

  • Page 72: Microsoft Exchange Contacts

    BluStar 8000i Settings Microsoft Exchange Contacts Users can import their Microsoft Exchange contacts into their BluStar 8000i address book. This allows users to stay in sync with their business contacts. Any changes (i.e. users create, modify, or delete contacts) made to contacts on the BluStar 8000i and/or on the PC will automatically update the Microsoft Exchange contacts in real time.
  • Page 73 BluStar 8000i Settings Enter the Microsoft Exchange server name or IP address. For example, “mail.acme.com”. Select use login credentials if your BluStar 8000i user name and password is the same as your Microsoft Exchange user name and password. OR keep this option unselected and manually enter in your Microsoft Exchange username, (optional) domain, and password.

  • Page 74: Voicemail

    BluStar 8000i Settings Voicemail Pressing the voicemail button on the BluStar 8000i allows a user to directly dial their voicemail and access their messages. Administrators can setup the voicemail feature using the configuration files. The BluStar 8000i phone displays up to 99 voicemail messages for an account even if the number of voicemail exceeds the limit.

  • Page 75: Picture Id Feature

    BluStar 8000i Settings Picture ID Feature The Picture ID feature on the BluStar 8000i shows a picture ID of a caller on the LCD for all of the following events: • Incoming calls (matched to caller ID numbers) • Outgoing calls (matched to dialed numbers) •...

  • Page 76: Busy Lamp Field (Blf)

    BluStar 8000i Settings Busy Lamp Field (BLF) The BLF feature on the BluStar 8000i allows users to monitor their favorite contacts (speed dial list) for state changes. BLF monitors the status (busy or ringing (yellow), available or idle (green), unavailable (red) of extensions on the BluStar 8000i. Example A supervisor has a worker added to her favorites and she configures BLF on her BluStar 8000i for monitoring the status of the worker’s BluStar 8000i use (busy, ringing, available, and unavailable).

  • Page 77: Directed Call Pickup

    Note: The Asterisk and Epygi Quadro 4x/16x IP PBX servers support this feature. For details about Asterisk support, contact Aastra Technical Support. Directed Call Pickup Prefix (optional) The optional “directed call pickup prefix” parameter allows you to enter a specific prefix string (depending on what is available on your server), that the BluStar 8000i automatically dials when dialing the directed call pickup number.

  • Page 78: Diversion Display

    BluStar 8000i Settings Configuring BL F/BLF List for Directed Call Pickup Use the following procedure to configure BLF/BLF List for directed call pickup: Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, BLF List URI Settings page A-41.
  • Page 79 BluStar 8000i Settings Note: If proxy servers exist in the network, it is possible that multiple diversions can take place on the BluStar 8000is. When multiple diversion headers are returned in a single 302 response back to the originating BluStar 8000i, the BluStar 8000i that originated the call (i.e., Tim’s BluStar 8000i in above example) displays the URI of the newest (first encountered) Diversion header, but displays the REASON of the oldest (last encountered) Diversion header.

  • Page 80: Advanced Operational Features

    Chapter 5 Advanced Operational Features The BluStar 8000i has specific advanced operational features that you can configure. This chapter describes each feature and provides procedures for configuring a BluStar 8000i to use these features. Advanced Operational Features This section provides information about the following advanced features on the 8000i BluStar •...

  • Page 81: Mac Address In Register Messages

    The BluStar 8000i can send the MAC address in the REGISTER packets making it easier for the call server when a user con- figures the BluStar 8000i. The following configurable header sends this information to the call server: Aastra-Mac: <mac address> The MAC address is sent in uppercase hex numbers, for example, 00085D03C792. The “sip send mac” parameter allows you to enable/disable the sending of MAC address to the call server.

  • Page 82: Blacklist Duration

    XML SIP Notify Events In order for an XML push to bypass the NAT/firewall, the BluStar 8000i supports a proprietary SIP NOTIFY event (aastra- xml) with or without XML content. An administrator can enable/disable the SIP NOTIFY event using the “sip xml notify event”...
  • Page 83 NOTIFY sip:200@10.30.100.103:5060 SIP/2.0 Via: SIP/2.0/UDP 10.30.100.103:5060;branch=z9hG4bK7bbc1fac;rport From: <sip:201@10.30.100.103:5060>;tag=81be2861f3 To: Jacky200 <sip:200@10.30.100.103:5060> Contact: <sip:201@10.30.100.103> Call-ID: 59638f5d95c9d301 CSeq: 4 NOTIFY Max-Forwards: 70 Event: aastra-xml Content-Type: application/xml Content-Length: 115 <AastraBluStar> <dnd> <status>1</status> </dnd> </AastraBluStar> When the BluStar 8000i receives the SIP NOTIFY, the XML content is processed as any XML object. In the above example, the BluStar 8000i calls http://10.30.100.39/XMLtests/SampleTextScreen.xml after reception of the SIP NOTIFY.

  • Page 84: Configurable Dns Queries

    For example, if Global SIP transport protocol on the BluStar 8000i is “UDP”, and Proxy server on the BluStar 8000i is “test.aastra.com”, then: 1. If the NAPTR record is returned empty, the BluStar 8000i will use the default value “_sip._udp.test.aastra.com"...

  • Page 85: Ignore Out Of Sequence Errors

    Advanced Operational Features Configuring the DNS Query Method You can configure the DNS query method for the BluStar 8000i to use for performing DNS lookups using the “sip dns query type” parameter in the configuration files. Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, DNS Query Setting page A-46.

  • Page 86: Configurable Sip P-Asserted Identity (Pai)

    Advanced Operational Features Enabling/Disabling Optional “Allow” and “Allow-Event” Headers Use the following procedure to enable/disable “Allow” and “Allow-Event” headers: Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, Optional “Allow” and “Allow-Event”...
  • Page 87 Advanced Operational Features Enabling/Disabling the Compact SIP Headers Feature Use the following procedure to enable/disable the Compact SIP Header in the SIP packet: Configuration Files For the specific parameter(s) you can set in the configuration files, see Appendix A, the section, Compact SIP Header page A-48.

  • Page 88: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting The chapter describes information available to an administrator for troubleshooting purposes. It also includes answers to questions you may have while using the BluStar 8000i in PBX mode. BluStar 8000i Status In the app menu on the BluStar 8000i UI, you can find information about the terminal by selecting the about or status apps.

  • Page 89: Status

    Displays information about the BluStar 8000i Encoder DSP driver. Memory/System Info Displays details about the system processes, terminal up time, CPU load, and memory usage. Configuration Info Contains links to terminal configuration (aastra.cfg, <model>.cfg, and <mac>.cfg) information and user configuration (<user>.cfg) files. 41-001390-00 Rev 02 – 12.2011...

  • Page 90: Troubleshooting Solutions

    You can set the BluStar 8000i to it’s factory default setting on the BluStar 8000i UI. Factory default settings are the set- tings that reside on the BluStar 8000i after it has left the factory. Factory default settings on the BluStar 8000i set factory defaults for all of the settings in the aastra.cfg, <model>.cfg, and <mac>.cfg files. Note: Resetting the terminal to factory default will not change the <user>.cfg.

  • Page 91: Appendix A Parameters

    Appendix A Parameters Introduction This appendix describes the parameters you can set in the configuration files for the BluStar 8000i. The configuration files include aastra.cfg, <model>, <mac.cfg>, and <user>.cfg. Topics This appendix covers the following topics: Topic Page Setting Parameters in Configuration Files...

  • Page 92: Topic

    Introduction Topic Page Advanced Operational Parameters page A- 43 Update Caller ID Setting page A- 43 Blind Transfer Setting page A- 43 User-Agent Settings page A- 43 Blacklist Duration Setting page A- 44 Whitelist Proxy Setting page A- 44 XML SIP Notify Settings page A- 45 DNS Query Setting page A- 46...

  • Page 93: Setting Parameters In Configuration Files

    You can set specific configuration parameters in the configuration files for configuring a BluStar 8000i. The aastra.cfg, <model>.cfg, <mac>.cfg, and <user>.cfg files are stored on the server. The aastra.cfg file contains configuration information about all BluStar and/or all 9000i and 6700i series IP SIP phone devices.

  • Page 94: Operational, Basic Parameters

    The following sections provide the configuration parameters you can configure on the BluStar 8000i. Each parameter table includes the name of the parameter, a description, the format, default value, range, and example. The table also provides the method for which the parameters can be configured (e.g. aastra.cfg, <model>.cfg, <mac>.cfg, or <user>.cfg). Network Settings Parameter –...
  • Page 95 Operational, Basic Parameters Parameter – Configuration Files – subnet mask aastra.cfg, <model>.cfg, <mac>.cfg Description Subnet mask defines the IP address range local to the BluStar 8000i. For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
  • Page 96 Operational, Basic Parameters Parameter – Configuration Files – dns2 aastra.cfg, <model>.cfg, <mac>.cfg Description A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP. For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
  • Page 97 Operational, Basic Parameters Parameter – Configuration Files – time server1 aastra.cfg, <model>.cfg, <mac>.cfg Description The primary time server's IP address or qualified domain name. If the time server is enabled, the value for “time server1” will be used to request the time from.

  • Page 98: Dhcp Option Settings

    Option 12 Parameter– Configuration Files – hostname aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the hostname DHCP Option 12 that the BluStar 8000i sends with the DHCP Request packet. If you change this parameter, you must restart the BluStar 8000i for the change to take affect.

  • Page 99: Configuration Server Settings

    Options 159 and 160 - DHCP Option Override Parameter– Configuration Files – dhcp config option override aastra.cfg, <model>.cfg, <mac>.cfg Description The value specified for this parameter overrides the precedence order for determining a configuration server. Note: You must restart the BluStar for this parameter to take affect.
  • Page 100 Operational, Basic Parameters Parameter – Configuration Files – download timeout aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the overall timeout (seconds) for downloading the configuration files (aas- tra.cfg, <model>.cfg, and <mac>.cfg). Format Integer Default Value 20 (seconds) Range Example download timeout: 30 Parameter –...
  • Page 101 Operational, Basic Parameters Parameter – Configuration Files – telephony integration use login aastra.cfg, <model>.cfg, <mac>.cfg credentials Description By default BluStar 8000i uses the SIP credentials to authenticate (digest method) to the PBX integration server. Enabling this configuration parameter makes BluStar 8000i use the user login/password instead.
  • Page 102 Operational, Basic Parameters Parameter – Configuration Files – ftp server aastra.cfg, <model>.cfg, <mac>.cfg Description The FTP server’s IP address or network host name. This will become effective after this configuration file has been downloaded into the BluStar 8000i. Optional: You can also assign a user name and password for access to the FTP server.
  • Page 103 Operational, Basic Parameters Parameter – Configuration Files – ftp password aastra.cfg, <model>.cfg, <mac>.cfg Description The password to enter for accessing the FTP server. This will become effec- tive after this configuration file has been downloaded into the BluStar 8000i. Format...
  • Page 104 Operational, Basic Parameters Parameter – Configuration Files – http port aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the HTTP port that the server uses to load the configuration to the BluStar 8000i over HTTP. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
  • Page 105 Operational, Basic Parameters Parameter – Configuration Files – https port aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the HTTPS port that the server uses to load the configuration to the BluStar 8000i over HTTPS. Note: For DHCP to automatically populate this parameter, your DHCP server must support Option 66.
  • Page 106 Parameter – Configuration Files – auto resync time aastra.cfg, <model>.cfg, <mac>.cfg Description Sets the time of day in a 24-hour period for the BluStar 8000i to be automati- cally updated. This parameter works with TFTP, FTP, HTTP and HTTPS servers.

  • Page 107: Sip Settings

    Operational, Basic Parameters SIP Settings SIP Authentication Settings Parameter – Configuration Files – sip auth name <user>.cfg Description Used in the user name field of the Authorization header field of the SIP REGIS- TER request. Format Text Default Value Range Up to 20 alphanumeric characters Example sip auth name: 5553456...
  • Page 108 Operational, Basic Parameters Parameter – Configuration Files – sip user name <user>.cfg Description User name used in the name field of the SIP URI for the BluStar 8000i and for registering the BluStar 8000i at the registrar. Note: The BluStar 8000i support user names containing dots (“. ” ). Format Text Default Value...
  • Page 109 5551212: Local phone number with no area code and no dash delimiter 555-1212: Local phone number with no area code and dash delimiter This parameter can be applied in the <user>.cfg file for user specific settings, or in the aastra.cfg or <mac>.cfg files for terminal specific settings. Format Boolean...
  • Page 110 Operational, Basic Parameters Parameter – Configuration Files – sip backup proxy ip <user>.cfg Description The IP address of the backup SIP proxy server for which the BluStar 8000i uses when the primary SIP proxy is unavailable. Format IP address or fully qualified Domain Name Default Value 0.0.0.0 Range...
  • Page 111 Format IP address or fully qualified Domain Name Default Value 0.0.0.0 Range Example sip backup outbound proxy: drax.us.aastra.com Parameter – Configuration Files – sip backup outbound proxy port <user>.cfg Description The backup outbound proxy port on the backup outbound proxy server to which the BluStar 8000i sends all SIP messages.
  • Page 112 Operational, Basic Parameters Parameter – Configuration Files – sip backup registrar ip <user>.cfg Description The address of the backup registrar (typically, the backup SIP proxy) for which the BluStar 8000i uses to send REGISTER requests if the primary registrar is unavailable.

  • Page 113: Advanced Sip Settings

    Configuration Files – sip send mac aastra.cfg, <model>.cfg, <mac>.cfg Description Adds an "Aastra-Mac:" header to the SIP REGISTER messages sent from the BluStar 8000i to the call server, where the value is the MAC address of the BluStar 8000i. Format...
  • Page 114 Operational, Basic Parameters Parameter – Configuration Files – sip out-of-band dtmf aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables out-of-band DTMF. Enabling this parameter forces the BluStar 8000i to use out-of-band DTMF according to RFC2833. Format Boolean Default Value Range 0 (Inband)
  • Page 115 Operational, Basic Parameters Parameter – Configuration Files – sip T1 timer aastra.cfg, <model>.cfg, <mac>.cfg Description This timer is a SIP transaction layer timer defined in RFC 3261. Timer 1 is an estimate, in milliseconds, of the round-trip time (RTT). Format...

  • Page 116: Directory Settings

    Operational, Basic Parameters Directory Settings Parameter – Configuration Files – directory 1 <user>.cfg Description The name of the global directory list that you can download from the config- uration server. Notes: You can use this parameter in three ways: • To download no directory •...
  • Page 117 Operational, Basic Parameters Parameter – Configuration Files – directory 2 <user>.cfg Description The name of a user directory list that you can download from the configura- tion server. You can use this parameter in three ways: • To download no directory •...

  • Page 118: Call History Settings

    Call History Settings Parameter – Configuration Files – callers list disabled aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables call history. If this parameter is set to ‘0’ , the history screen can be accessed by all users. If this parameter is set to ‘1’ , the BluStar 8000i does not save any caller informa- tion to the call history.
  • Page 119 Operational, Basic Parameters Parameter – Configuration Files – LDAP server aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the LDAP server hostname or IP address. This parameter handles multiple values, in the format “username:password@ldapserver:port”, where: • user name for authentication (optional, if not provided anonymous connec- tion will be used) •...

  • Page 120: Microsoft Exchange Contact Settings

    Range 0 -16400 Example user config upload: 4800 Terminal Security Settings Parameter – Configuration Files – require settings password aastra.cfg, <model>.cfg, <mac>.cfg Description The required password to edit the BluStar 8000i terminal identity. Format Integer Default Value Range 0 (no)
  • Page 121 Operational, Basic Parameters Parameter – Configuration Files – settings password aastra.cfg, <model>.cfg, <mac>.cfg Description The password to edit the BluStar 8000i terminal identity. Note: Since this is a persistent setting, use NO to turn off settings password protection. Format Integer...

  • Page 122: Screen Settings

    Operational, Basic Parameters Parameter – Configuration Files – auto reboot aastra.cfg, <model>.cfg, <mac>.cfg Description The time at which the devices reboot. To auto reboot ASAP, use current date and time. Format yyyy-mm-dd hh:mm:ss Default Value Range 0 (no) 1 (yes)
  • Page 123 Operational, Basic Parameters Parameter – Configuration Files – screen 2nd dim time aastra.cfg, <model>.cfg, <mac>.cfg Description Can be set to “0” disabled or to a specified number of minutes. The screen fur- ther dims after the set number of minutes “1-525600”.

  • Page 124: Local Settings

    Operational, Basic Parameters Local Settings Parameter – Configuration Files – language name aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the language you want to display on the BluStar 8000i. Format String Default Value English Range English French French Canadian German Italian Japanese...
  • Page 125 Operational, Basic Parameters Time Zone Name Table Time Zone Names AD-Andorra BA-Sarajevo CA-Newfoundland DE-Berlin AE-Dubai BB-Barbados CA-Atlantic DK-Copenhagen AG-Antigua BE-Brussels CA-Eastern DM-Dominica AI-Anguilla BG-Sofia CA-Saskatchewan DO-Santo Domingo AL-Tirane BM-Bermuda CA-Central Dhcp AN-Curacao BO-La Paz CA-Mountain AR-Buenos Aires BR-Noronha CA-Pacific AR-San Luis BR-Belem CA-Yukon AS-Pago Pago...

  • Page 126: Diffserv Or Ip Type Of Service Settings

    RU-Anadyr VA-Vatican YU-Belgrade VE-Caracas DIffServ or IP Type of Service Settings Parameter – Configuration Files – audioman tosbyte aastra.cfg, <model>.cfg, <mac>.cfg Description IP TOS byte for audio. Format Integer Default Value 0x00 (use ‘0x’ prefix for Hex Range 0x00 - 0xff...

  • Page 127: Audio/Video Settings

    Operational, Basic Parameters Parameter – Configuration Files – videoman tosbyte aastra.cfg, <model>.cfg, <mac>.cfg Description IP TOS byte for video. Format Integer Default Value 0x00 (use ‘0x’ prefix for Hex Range 0x00 - 0xff Example videoman tosbyte: 0x84 Audio/Video Settings Parameter –...

  • Page 128: Call Forward Settings

    Operational, Basic Parameters Call Forward Settings Parameter – Configuration Files – call forward disabled <user>.cfg Description Enables or disables the ability to configure Call Forwarding. If this parameter is set to ‘0’ , a user and administrator can configure Call Forwarding via the BluStar 8000i UI from the “Call Handling”...
  • Page 129 Operational, Basic Parameters Parameter – Configuration Files – sip forward busy state <user>.cfg Description If call forward busy state is ON, then the Call Forward Busy settings will be used in normal scenarios. Note: The “sip forward busy number” parameter must be set. Format Boolean Default Value...

  • Page 130: Voicemail Settings

    Operational, Basic Parameters Parameter – Configuration Files – sip forward no answer number <user>.cfg Description Specifies the Call Forward No Answer number. Note: The “sip forward no answer state” parameter must be ON and the “sip ring number” parameter must be set. Format String (number or URL) Default Value...

  • Page 131: Picture Id Feature

    Picture ID Feature Parameter – Configuration Files – image server uri aastra.cfg, <model>.cfg, <mac>.cfg Description Allows you to specify the server URI where pictures are stored for display to the BluStar 8000i during incoming and outgoing calls, and in the directory, callers list, and redial list entries.

  • Page 132: Directed Call Pickup

    Operational, Basic Parameters Directed Call Pickup Parameter – Configuration Files – directed call pickup aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the use of "directed call pickup" feature. Format Boolean Default Value 0 (disabled) Range 0 (disabled) 1 (enabled) Example directed call pickup: 1 Parameter –...

  • Page 133: Advanced Operational Parameters

    Advanced Operational Parameters Advanced Operational Parameters Update Caller ID Setting Parameter – Configuration Files – sip update callerid aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the updating of the Caller ID information during a call. Format Boolean Default Value 0 (disabled)

  • Page 134: Blacklist Duration Setting

    Blacklist Duration Setting Parameter – Configuration Files – sip blacklist duration aastra.cfg, <model>.cfg, <mac>.cfg Description Specifies the length of time, in seconds, that a failed server remains on the server blacklist. The BluStar 8000i avoids sending a SIP message to a failed server (if another server is available) for this amount of time.

  • Page 135: Xml Sip Notify Settings

    <model>.cfg, <mac>.cfg Description Enables or disables the BluStar 8000i to accept or reject an aastra-xml SIP NOTIFY message. To ensure the SIP NOTIFY is coming from a trusted source, it is recom- mended that you enable the Whitelist Proxy Setting feature (“sip whitelist”...

  • Page 136: Dns Query Setting

    1. If the NAPTR record is returned empty, the BluStar 8000i will use the default value “_sip._udp.test.aastra.com" for the “SRV” lookup. 2. If the NAPTR record is returned "test.aastra.com SIP+D2U .._sip._udp.abc.aas- tra.com", the BluStar 8000i will use “_sip._udp.abc.aastra.com" for the “SRV”...

  • Page 137: Ignore Out Of Order Sip Requests

    Ignore Out of Order SIP Requests Parameter– Configuration Files – sip accept out of order aastra.cfg, <model>.cfg, <mac>.cfg requests Description Enables a workaround for non-compliant SIP devices (for example, Asterisk) that do not increment the CSeq numbers in SIP requests sent to the BluStar 8000i.

  • Page 138: Compact Sip Header

    Advanced Operational Parameters Compact SIP Header Parameter – Configuration Files – sip compact headers aastra.cfg, <model>.cfg, <mac>.cfg Description Enables or disables the BluStar 8000i to use compact SIP headers in the SIP packets sent from the BluStar 8000i. Format Boolean...

  • Page 139: Sample Configuration Files

    Unix-based programs. Any text following a number sign (#) on a line is considered to be a comment, unless the # is contained within double-quotes. Currently, Boolean fields use “0” for false and “1” for true. Aastra.cfg aastra.cfg language name: French time zone name: us-eastern <model>.cfg...

  • Page 140: Limited Warranty

    Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive remedy, either repair or replace the telephone set at no charge, if returned within the warranty period.

  • Page 141: Index

    Index considerations ....................1-22 audio/video ........................1-8 auto-resync ........................2-7 key descriptions ......................1-4 blacklist duration ......................5-3 LDAP settings ......................4-20 blind transfer, SIP message sequence ..............5-2 LDAP base DN ....................4-20 BluStar Application Server ................Preface-i LDAP name ......................4-20 busy lamp field (BLF) ....................4-26 LDAP server ......................4-20 user defined LDAP ....................4-20 locale settings ......................
  • Page 142 Index user-agent settings ..................A-43 whitelist proxy ....................A-44 XML SIP notify ....................A-45 parameters, list of configurable ................A-4 parameters, setting in configuration files ............A-3 P-Asserted Identity (PAI) ..................5-7 password ......................1-11 picture ID ........................4-25 real-time transport protocol (RTP) ..............3-11 requirements, IP phone ..................
  • Page 143 While every effort has been made to ensure accuracy, Aastra Telecom Inc. will not be liable for tech- nical or editorial errors or omissions contained within this doc- umentation. The information contained in this documentation is subject to change without notice.

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