Operating and Display Elements Operating and Display Elements Operating elements Display • In the upper area: status display with symbols. • In the middle area: current displays on the telephone traffic. • In the lower area: display of the available Foxkey functions. Indicator LED •...
Operating and Display Elements Foxkey Executes displayed function using the key. Foxkeys can be freely con- figured. Volume/cursor keys Adjustsvolume. Absence key with LED Preconfigured as call forwarding. The Absence key can be configured as a function key or digit key. Phone book key Opens phone books.
Operating and Display Elements Display symbols Other Foxkeys available Detailed information available (Foxkey) Search mode Function activated Entries on the call list New text messages Loudspeaker/hands-free mode Microphone deactivated activated Call Forwarding on No Reply Forwarding activated activated New Voice Mail Voice Mail retrieved Call parked Retrieve parked call (Foxkey)
User’s Guide from www.aastra.ch/docfinder. More information on your terminal can be found at www.aastra.ch or in the documentation or your dealer’s homepage. It is your responsibility to inform yourself about the scope of functions, operation and proper use of your equipment.
Security Intended Purpose This phone is part of the Ascotel® IntelliGate® communication system and is intended to be operated on that system. Ascotel® IntelliGate® is an open, modular and comprehensive communication system that com- prises the IP-PBX (referred to in the end-user information as “the system”), a vast number of expansion cards and modules, and a complete series of system terminals including IP system terminals.
Dialling and Phoning The following sections explain how to make phone calls simply and the functions your phone offers you whenever you receive a call. You Receive a Call ........... . .9 You Want to Make a Call .
Dialling and Phoning You Receive a Call This section explains the procedure for answering a call. Answering a Call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows: Pick up the handset. Hands-free operation: Press the Call key or the Loudspeakerkey.
Dialling and Phoning You Want to Make a Call This section explains the different ways you can make a call with your phone. Dialling with the Phone Number You want to call someone and key in that person's phone number. With call preparation you can enter a phone number without it being dialled automatically, so you have time to check the number and, if necessary, correct it.
Dialling and Phoning Using Your Phone in Open Listening Mode You want other people in the room to be able to listen in to the call. The open listening function lets you activate the loudspeaker in addition to the handset. During a call: Press the Loudspeaker key.
Dialling and Phoning Muting the Microphone In the middle of a call you want to talk briefly with other persons in the room without your call partner hearing your conversation. You can switch the microphone on and off during a call. Switching the microphone off: Press Microphone key.
Using the Display and Operating Elements Display Display symbols and display text New events such as a call in your absence, a new message or activated functions (e.g. Forward- ing) are signalled on the display in the idle state by a symbol or a display text. You can then use the relevant Foxkey to call up the information.
Using the Display and Operating Elements Input Digit keys You can use the digit keys for entering digits and passwords and for Quick Dial. The characters are assigned to the keys as follows: A B C 2 a b c 2 D E F 3 G H I 4 d e f 3...
Using the Display and Operating Elements Alpha Keyboard The alpha keyboard lets you write as you would on a keyboard. The letters and special charac- ters available are as follows: <key > Shift + <key> Ctrl + <key> Ctrl + Shift + <key> ä...
Using the Display and Operating Elements Correcting your Input You notice you have entered a wrong digit or character. You can either delete the input one character at a time or cancel the entire input. To delete the last character: Press the correction key.
Using the Display and Operating Elements Navigating with the navigation key You can retrieve a particular menu entry even more simply and efficiently using the navigation key. You can scroll vertically and horizontally through the different menu entries. Horizontal navigation key: Left: scrolls back through the menu.
Using the Display and Operating Elements Signals Indicator LED Signals Depending on the situation the indicator LEDs either flash or remain steadily lit. Left LED flashes: Phone is ringing. Right LED flashes: New Voice Mail, message, or callback received.
Supplementary features Making and answering calls This section explains some convenient features provided by your phone for making a call. Dialling by Name You want to make a call by entering a name. For dialling by name, enter the corresponding letters until the subscriber you want or a list is displayed.
Supplementary features Dialling from the phone book You want to search directly in one of the connected phone books. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Ask your system administrator whether you should start with the surname or the first name.
Supplementary features Dialling from external phone books If you select Advanced search, you can search directly in the connected external phone books. This function is not available if no external phone book is connected. The surname, first name and town each have to be separated by a space, for example "no s so" for Noble Stephen in Solothurn.
Supplementary features Dialling from the Call List of Unanswered Calls You want to call someone who has previously tried to reach you. Your phone automatically stores the phone number of this subscriber in a calllist and the dis- play reads Missed calls.
Supplementary features Dialling with Redial You want to call a person you have already called. In the last-number redial list your phone automatically stores the phone numbers of the per- sons you have already called, complete with their names, where available. You can now call the person in question using this last-number redial list.
Supplementary features Selecting with a configurable key on the Office KBM expansion keypad (optional) You want to call someone whose phone number is stored under a configurable key of the Office KBM expansion keypad. You can dial the person by pressing the corresponding key. To be able to store a phone number on a configurable key, you need to have connected an Office KBM expansion keypad.
Supplementary features Reset Reset callback: Press the Reset Foxkey. Callback is deactivated. Note: You can only have 1 callback activated at a time and only 1 callback can be expected from you. Your callback request will automatically be cancelled by the system after about half an hour.
Supplementary features Answering Call Waiting You are in a call and hear the call waiting tone. Someone is urgently trying to reach you. You can either answer, deflect or reject the call. Answer Answering the call: Press the Answer Foxkey. 1.
Supplementary features <Destination> Select destination (Subscriber or Group) and confirm with the Foxkey. <Phone number> Enter the phone number and confirm with the Foxkey. Subscriber is made aware of the announcement by an acoustic signal. The display reads Announcement: You can now talk. Note: You can also search in the phone book, last-number redial list or call list for the phone number of the person you are looking for.
Supplementary features Private call with PIN You want to make a private call on your phone or on a third-party phone. With the aid of your PIN you can use any phone to make an external call with your own personal settings, even if that phone is locked for external calls.
Supplementary features Exit To end the enquiry call: Press the Foxkey. You are now back through to your first call partner. Note: If your enquiry call party hangs up and you also go on-hook by mistake, you will hear a continuous ringing signal for 10 seconds to draw your attention to the person still on hold.
Supplementary features Transferring a Call Partner You want to put your call partner through to someone else. With the Enquiry call function you can connect your call partner with someone else. You can connect internal and external subscribers with one another. Enter the other party's phone number.
Supplementary features To phone with the handset: Pick up the handset. Notes: • With the Foxkey the display returns to the idle state. As long as your call partner does not hang up, he remains parked. You can retrieve your parked call party using Menu >...
Supplementary features Forwarding Calls (Call forwarding) You want to leave your desk. Calls for you are to be forwarded to a different destination (e.g. phone, Voice Mail, pager). With Call Forwarding you can forward incoming calls directly to a different destination. Menu Press the Menu...
Supplementary features Forwarding a Call on No Reply (CFNR) You want calls that you receive on your phone to be forwarded to another destination. Both your own phone and the other destination will then start ringing. The system configura- tion determines whether or not there is a ringing delay at the other destination. Whoever goes off-hook first, answers the call.
Supplementary features Forward to Voice Mail You cannot momentarily be reached on your phone. If you activate Voice Mail, a subscriber can nonetheless leave you a message. You can use the global greeting or your own greeting (see Chapter "Configuring Voice Mail", 62).
Supplementary features Forwarding to a message You cannot be reached on your phone. You want any internal subscriber who calls you to get a message. The subscriber hears the busy tone and obtains a message on his display. Requirement: The internal subscriber must have a phone capable of receiving messages. Sub- scribers whose phone cannot receive messages are put through to your phone or rerouted to a destination predefined within the system.
Supplementary features Locking Your Phone You need to leave your desk and want to ensure that no-one can alter your phone's settings, look at your private data, or make outside calls from your phone. You can lock your phone with a PIN consisting of two to ten digits. You can modify the PIN using the menu (see Chapter "Changing the PIN", 58) or the */# procedure *47 (see “User’s...
Supplementary features <Barring> Select the barring you want and press the Reset Foxkey. You are prompted to enter your PIN. <PIN> Enter the PIN and confirm with the Foxkey. Unlocked Scroll to Free and confirm with the Foxkey. The phone is unlocked. Organisation Within the Team This section explains the different options provided by your phone to communicate in a team.
Supplementary features Substituting for a Team Partner Your team partner is called. The Team key flashes. You know that your team partner is not at his desk at present and therefore decide to answer the call. You can answer the call using the Team key. As soon as you have answered the call, your team partner is free again.
Supplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations. Deflect a call during the ringing phase You do not want to answer a call yourself but deflect it to another subscriber. With the function Deflect you can deflect calls to an internal or external subscriber or to the...
Supplementary features Send text messages You want to send a written message to an internal subscriber. You can send a text message to an internal subscriber. The text message will appear on the per- son's display. Requirement: The internal subscriber must have a phone capable of receiving messages. You can use one of the text messages stored in the system directly, modify it or create a new message.
Supplementary features Read text messages Your display shows New message and the envelope symbol. The right-hand indicator LED is lit. Show Press the Show Foxkey. The display shows the sender and the date/time of the text message. Read Read Message: Select the message you want and press the Read Foxkey.
Supplementary features Using the DTMF Mode. Activating/deactivating DTMF You want to be able to use your phone to control other equipment or to access certain services, such as remote polling of an answering machine or telebanking. For these services you need the DTMF mode.
Supplementary features Making a call on a third-party phone You want to make a call on a third-party phone using your personal settings, for example on a colleague’s phone or in a meeting room. You can activate a third-party phone to make an internal or external call using your personal settings, even if the phone is locked for external calls.
Supplementary features Paging an Internal Subscriber You are unable to reach an internal subscriber and thus want to page them. If the system is equipped with a paging system (PS), the person can be paged. The paged per- son can answer from any phone. Menu Press the Menu...
Supplementary features Answering a General Bell Via the general bell, you hear either your personal ringing pattern or the general ringing signal. Calls with the general bell as the destination can be signalled visually or acoustically via an external piece of supplementary equipment. The call can be answered on any terminal. Ask your system administrator whether a general bell is set up.
Supplementary features Suppressing your call number from your called party's terminal display You do not want your call number to appear on the terminal display of a called party in the pub- lic network. You have two possibilities: • If you never want the phone number to be displayed, set CLIR permanently.
Supplementary features Line Keys This section explains the different options provided by your phone, if your system administrator has assigned you one or more configurable keys as Line keys. Line keys turn your phone into a key phone. To be able to set up line keys, you need to make sure an Office KBM expansion keypad is connected. Contact your system administrator for more information.
Supplementary features Phoning over a Line Key You want to make a call via a Line key. You can make a call via any free Line key. Each Line key has its own phone number; in other words when you make a phone call you transfer the phone number belonging to the active Line key.
Supplementary features Setting functions by remote control This section explains how you can alter your phone’s settings even if you are not directly at your phone. You are not at your desk and want to set various functions on your phone from a different phone.
Personalizing Your Phone Display This section explains how to set display properties. Setting the display You may find the display is too bright or too dark. You can set the display contrast, the backlight and the backlight intensity. Menu Press the Menu Foxkey.
Personalizing Your Phone Setting the Volume during a Call You want to adjust the volume while in a call. This automatically adjusts the volume of the handset and loudspeaker. The new volume will remain stored even after the call is ended. Quieter: Press the –-key.
Personalizing Your Phone Hands-free and headset settings This section explains other ways in which you can make calls with your phone. Automatic Hands-Free Mode You want to answer a call without picking up the handset or pressing a key. You can choose whether your phone should immediately and automatically activate hands-free operation after one ring, for internal calls or announcements.
Personalizing Your Phone To activate headset operation You have connected a headset and now want to activate the headset mode. A headset can be connected in parallel with the handset. You can switch the headset mode on and off. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset.
Personalizing Your Phone General settings This section explains other settings you can make on your phone. Selecting the Language The display text is not in the language you want. You can select a different language. The menu item under which you select your language is marked by an "*"...
Personalizing Your Phone Changing the PIN You want to change the PIN used to lock/unlock your phone (see Chapter "Locking Your Phone", 38 "Unlocking your phone", 38). The factory setting is digit combination "0000"; you can select any 2 to 10-digit combination for your new PIN.
Personalizing Your Phone Entering the Display Text for the Idle State You want to change the text displayed by your phone in the idle state. In addition to the date and/or time you can enter a personal text for the text displayed in the idle state.
Personalizing Your Phone Protection This section explains how you can protect yourself against certain types of call. Protect against Do not disturb/Call waiting/Intrusion/Announcement/Forward You want to protect yourself against certain types of calls. You can set your phone so that these functions are not permitted on it. Ask your system admin- istrator whether these functions are enabled on the system.
Personalizing Your Phone Phone Book Management This section explains how to create a new entry in the phone book and how to edit or delete an entry. Creating a New Phone Book Entry You want to store your own phone numbers. You can store your own phone numbers in the private phone book.
Personalizing Your Phone Modfying or deleting a phone book entry You want to modify a phone number stored on your private phone book. Note: You cannot modify entries in other phone books. Press the phone book key. Modifying contacts Scroll to Modify contact and press the Select...
Personalizing Your Phone <Greeting> Recording a greeting: Select the greeting you want and press the Record Foxkey. Now record your personal greeting text. Note: You can improve the quality by recording the text through the handset. <Greeting> Listening to the greeting: Select the greeting you want and press the Listen Foxkey.
Personalizing Your Phone Storing a Phone Number under a Key – Number Key You want to retrieve a frequently used phone number with a single keystroke rather than enter it digit by digit. You can store a phone number including the associated name under any configurable key and the Foxkey.
Personalizing Your Phone <Name> Press the Modify Foxkey, enter or modify the name, and confirm with the Foxkey. The second allocated function is now stored. Note: You can use the Correction key to delete any incorrect character. Storing a Function under a Key – Function Key You want to retrieve a frequently used function - for example "call forwarding on no reply"...
Personalizing Your Phone <Function> Select the function you want and press the Select Foxkey. The further prompting depends on the function (see Chapter "Supplemen- tary features", 20). Once you have made all the settings, the function is stored under the key. Note: Besides the predefined functions you can also define your own function.
Personalizing Your Phone <Setting value> Select the required setting and confirm with the Foxkey. The setting is stored. Note: • Setting possibilities for ringing: for no ringing tone, for instant ringing tone, and ringing tone 10s, Del 20s Del 30s and confirm with the Foxkey.
Personalizing Your Phone Configuring Line Keys This section explains how to adapt your Line key settings to suit your personal requirements. Your system administrator will determine whether your phone has Line keys. Setting the Response of a Line Key You want to set the response of a Line key in case you are called on that Line key. You can choose whether you also want a ringing signal in addition to the flashing Line key when you receive a call on a Line key.
Personalizing Your Phone Notes: • The Handset Hands-free settings only work when the ringing signal is activated. • If you select answer using Handset or Hands-free, you must also specify the Priority, with 1 being the highest priority, and 8 the lowest: Priority Setting the priority: Select the priority you want from 1 to 8 and confirm with the...
("*21") to phone number 201, disconnect ("X") Notes: • A list with all the */# procedures can be found at http://www.aastra.ch/doc- finder. • Functions that are not available via the menu can be activated using */# pro- cedures (see "User’s Guide */# Procedures as of I7.1").
Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. Malfunctions Your call partner cannot hear you or you cannot hear your call partner Make sure the handset cord is correctly plugged into both the handset and the phone (see Chapter "Installation and First-Time Operation", 74).
The licence texts for the GPL and LGPL and for the source code of the software sections listed below are available at http://www.aastra.ch/docfinder ("Public GNU source" document type). The licence texts for the GPL and LGPL are also stored on the terminal itself and can be viewed using the integrated web interface (URL: <IP address of your system terminal>.
Installation and First-Time Operation Equipment provided Telephone Handset Handset cord Stand rest; can also be used as a Quick User's mounting frame for wall Guide and safety mounting information Options Plug-in power adapter (if the power supply is Office KBM expansion keypad not supplied via the LAN).
Installation and First-Time Operation Setting up and mounting the phone With the aid of the supplied stand rest you can set up the phone as a desktop phone or mount it to the wall. Setting the phone up as a desktop phone You can set up the phone either at a 40°...
Installation and First-Time Operation Wall mounting You can also mount the phone on the wall. To do so, screw the stand rest onto the wall as a bracket and hook the phone onto the stand rest. Notes: • As there is only a limited amount of space between the sockets on the back of the phone and the wall on which it is mounted, you need to use a ribbon cable with a short connector for the cord.
Installation and First-Time Operation Dismantling Desktop phone: • Disconnect the phone cord and remove. • Carefully pull the stand rest away in the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Connecting the phone Connections Connecting to the IP network...
Installation and First-Time Operation Connecting your phone to the LAN This phone communicates via the same connection as your PC (IP network / LAN). This means you do not need a special phone connection. Ask your system administrator if you have any doubts about your phone’s connection.
Installation and First-Time Operation Office KBM expansion keypad (option) You can connect up to three Office KBM expansion keypads with 20 configurable keys each to your phone. Each key has an LED for visual signalling. Connecting the Office KBM expansion keypad Note: Always disconnect the phone from the mains first before you connect/disconnect an expansion keypad Office KBM.
Installation and First-Time Operation Labelling Configurable Keys Write-on labels for the configurable keys can be found as an electronic document on the internet. You can fill out the fields directly on your PC and then print out the labels. The internet address is listed on the last page of this document.
Index Deleting a phone book entry ........62 Desktop phone ...............76 Absence key ...............3 Dialling ................. 8 Accessing the menu ............. 17 Dialling by Name ............21 Activate / deactivate DTMF mode ......44 Dialling from external phone books .......23 Activating/Deactivating a Discreet Ring ....47 Dialling from the Call List of Answered Calls ..24 Alpha Keyboard ............2 Dialling from the Call List of Unanswered Calls ..24...
Index Phoning over a Line Key ..........50 Picking Up a Call .............43 Illumination ..............53 PoE ..................79 Installation ................ 74 Pressing a Key ..............14 Intended Purpose .............6 Private call with PIN ............30 Intrusion ................60 Protection .................60 IP settings ................. 70 Read Text Messages ............43 Key phone ................
Index User information ...............5 Volume/cursor keys ............3 Using a Headset ............. 12 Using the Display and Operating Elements ..13 Wall mounting ..............77 Using the Team Key ............39 Write-on labels ............3 Voice Mail ................. 36...