Connecting the phone
1
2
3
To detach the stand, slide it
Lift the stand out of the slots
Attach the receiver cord.
in from the edge of the base.
on the base.
Route the cord in the channel.
4
6
5
Desk Mount
Lower the stand into the
Attach the line cord.
A second jack (for a modem
or facsimile) is located here.
slots on the phone's base.
7
6
7
Desk Mount
†
Wall Mount
Wall Mount
Slide the stand back until it
Lower the stand into the
Slide the stand back until it
clicks into a locked position.
clicks into a locked position.
slots on the phone's base.
† For wall mounting, we recommend that you use a wall mounting plate, which your
telephone company can install. The excess line cord fits into the stand of the phone.
Using the 8009 features
Redialing a call
Pressing r dials the number of the last person you called.
To place a call using Redial:
1. Lift the receiver and wait for the dial tone.
2. Press r. The number will be redialed.*
Keeping a caller on the line
Use h when you want to interrupt your call without hanging up or when
you want to continue a conversation at another extension.
Your call will stay on hold until you resume your conversation. Note: If a call has been
on hold for 15 minutes, the phone automatically releases the call.
A note on privacy
Your phone uses a sensitive microphone for maximum voice clarity. Placing your
hand over the receiver may not stop your caller from hearing a private
conversation. For complete privacy, use
h
.
To place a customer on hold:
To resume your conversation:
1. Press
. (The light flashes.)
h
1. If the phone is offhook, press
h
2. Hang up the phone,
2. If the phone is onhook, pick up the
or
receiver at your 8009 or at an
leave the phone offhook.
extension phone. (The flashing stops.)
Using Call Waiting or Three-Way Calling
†
†
If your business uses these services,
l
connects other parties to your call.
When you hear a Call Waiting tone:
To connect a third party to your call:
1. Press
l
. Your new call will be
1. Press
l
. Wait for a dial tone,
connected while your old call stays on hold.
then call the second party.
2. Press
l
to return to the first
2. When the second call is connected,
call. Keep pressing
l
to
press
l
to reconnect the first
alternate between calls.
call. All three parties are now connected.
*If you experience problems when redialing a number on a PBX line, you may need to redial the number manually,
inserting a pause between the PBX access code and the number. The pause will let the PBX switch accommodate the
rapid dial output. An alternate solution is to program the PBX access number and a pause into a memory key. If you
press the memory key instead of pressing the PBX access code when you dial out, your redialed number will always
contain a programmed pause. For details on programming a pause, see "Saving a pause in memory," on the next page.
† Your local telephone company can supply details about these subscriber services.
Saving numbers and codes in memory
Saving frequently called numbers
Use the phone's six memory keys to save the numbers of your customers,
business associates, or anyone you call frequently. You can also save the feature
codes for telephone services on these keys.
To save a telephone number or feature code in memory:
1. Lift the receiver and wait for a dial tone. (The dial tone will continue while you save.)
2. Press
s
.
3. Press a memory key.
4. Use the dial pad to enter the telephone number or telephone feature code.
5. Press
s
.
Saving a pause in memory
PBX or Centrex users may want to program a pause — to receive a second dial
tone — into a saved number. When you save the number, press
the pause should occur, for example, 9
.
Erasing a number
You can clear the number from a memory key in two ways: you can erase the
number, or you can save a new number over the old one.
To erase a memory key:
1. Lift the receiver and wait for a dial tone. (The dial tone will continue while you erase.)
2. Press
s
.
3. Press the memory key that you wish to erase.
4. Press
s
.
5. Hang up the receiver.
Ending a call without hanging up
To end one call and start another without hanging up the receiver, press
When you hear a dial tone, you are ready to make the next call.
Using the Release key with a held call
If the receiver is offhook, pressing
If the receiver is onhook, pressing
h
where
h
800-555-1234.
G
.
will reconnect a held call.
G
will drop (hang up) the held call.
G
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