Troubleshooting - Vello FWIRC-N User Manual

TROUBLESHOOTING

The Commander is stuck
in the camera hot shoe.
• Make sure that the mounting foot
lock is released.
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The Commander is not flashing.
• Make sure that fresh batteries
are installed and in the proper
orientation.
• Make sure the Commander is
securely attached to the camera.
• Make sure that the electrical contacts
on the foot of the Commander are
not dirty. Clean them and try again.
• Make sure the Commander is fully
installed in your camera's hot shoe.
The slave units are not firing.
• Make sure the hot-shoe light's locking
switch is set to the lock position.
• Make sure the slave units are turned
on and at the correct settings.
• Remove the batteries from the slave
units and the Commander, wait a
moment, and then replace.
• Make sure that the slave units are
set to IR slave and i-TTL modes,
even when using the Commander to
trigger in manual mode, and that their
channel and group match up with
those of the Commander.