3. BASIC ITEMS FOR SERVICE
3.1 CHECK POINTS AFTER SERVICING
Items to be checked after repair (PDP)
To ensure the quality of the product after repair, check the recommended items shown below:
Check if all the symptoms pointed out by the customer have been
Connect the peripheral equipment.
Check the video and audio.
Check the buttons and controls.
Check the cabinet.
See the table below for the items to be checked regarding video and audio:
Item to be checked regarding video
Disturbed image (video jumpiness)
The symptoms in question must not be reproduced.
Connect all external peripheral equipment as originally connected
and check if the connections are correct.
Tune in to the stations that the customer would normally receive
and check if video and audio are normal.
Use the buttons and controls on the remote control unit and main
unit and check if they operate properly.
Check for any scratches or dirt that have been made or attached
on the cabinet after receiving the product for repair.
Item to be checked regarding audio
Volume too low
Volume too high
Used to fan cleaning.
Refer to "9.3 BOTTOM SECTION."
Item to be checked