IBM xSeries 345 Installation Manual
IBM xSeries 345 Installation Manual

IBM xSeries 345 Installation Manual

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xSeries 345
Type 8670

Installation Guide

Welcome. . .
Thank you for buying an
IBM xSeries server.
is based on the X-Architecture
technology, and it features
superior performance, availability,
and scalability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about your
server on the IBM Web site at:
http://www.ibm.com/pc/support
Your server
System is ready to use.
Go to the Server Support
and profile your server.
Install options:
• Drives
• Microprocessors
• Adapters
• Memory
Install the server in
the rack, if required
Cable the server
and options
Start the server
No
Did the server
start correctly?
Yes
Use ServerGuide™
to set up and
configure hardware
No
Did configuration
complete?
Yes
Use
No
ServerGuide to
install operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
flow chart to register
Go to the Server Support
flow chart
Go to the Web for instructions,
http://www.ibm.com/pc/support

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Summary of Contents for IBM xSeries 345

  • Page 1: Installation Guide

    Documentation CD. You can also find the most current information about your ServerGuide to Go to the Web for instructions, server on the IBM Web site at: install operating http://www.ibm.com/pc/support http://www.ibm.com/pc/support system? Install applications, such as IBM systems...
  • Page 2: Server Support

    Register and profile your server properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
  • Page 3 IBM xSeries 345 Type 8670 Installation Guide SC48-P971-40...
  • Page 4 37, and Appendix B, “Notices” on page 49. Second Edition (July 2002) © Copyright International Business Machines Corporation 2002. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5: Table Of Contents

    International Warranty Service ....39 Purchasing additional services ....39 © Copyright IBM Corp. 2002...
  • Page 6 IBM Statement of Limited Warranty Z125-4753-06 8/2000 ..40 Part 1 - General Terms ..... 40 Part 2 - Country-unique Terms .
  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2002...
  • Page 8 Antes de instalar este producto lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. IBM xSeries 345 Type 8670: Installation Guide...
  • Page 9 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 10 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. viii IBM xSeries 345 Type 8670: Installation Guide...
  • Page 11 Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed the branch circuit protection requirements. Refer to the information that is provided with your IBM device for electrical specifications. Statement 14 CAUTION: Hazardous voltage, current, and energy levels might be present.
  • Page 12 Some accessory or option board outputs exceed Class 2 or limited power source limits and must be installed with appropriate interconnecting cabling in accordance with the national electric code. Statement 17 CAUTION: The following label indicates moving parts nearby. IBM xSeries 345 Type 8670: Installation Guide...
  • Page 13: Chapter 1. Introduction

    1. X-Architecture technology takes full advantage of existing IBM technologies to build powerful, scalable, and reliable Intel processor-based servers. For more information about IBM X-Architecture, go to http://www.ibm.com/pc/us/eserver/xseries/xarchitecture/enterprise/index.html.
  • Page 14: Features And Specifications

    – Maximum: 0.62 kVA Hot-swap power supplies: Power available for drives: v +5 V dc 350 watts (115-230 V ac) v +12 V dc v Minimum: One v Maximum: Two - provide redundant power IBM xSeries 345 Type 8670: Installation Guide...
  • Page 15: Notices And Statements In This Book

    Notices and statements in this book The caution and danger statements used in this book also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD. Each caution and danger statement is numbered for easy reference to the corresponding statements in the safety book.
  • Page 16: Major Components Of Your Server

    Note: The illustrations in this document might differ slightly from your hardware. Microprocessor air baffle Heat sink PCI riser card assembly Microprocessor Memory module Air baffle System board Hot-swap Power supply power supply blank (some models) Shuttle Hot-swap fan Filler panel for drive bay IBM xSeries 345 Type 8670: Installation Guide...
  • Page 17: Chapter 2. Installing Options

    Back up all important data before you make changes to hard disk drives. v For a list of supported options for your server, go to http://www.ibm.com/pc/compat/ on the World Wide Web. v To maintain proper system cooling, do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each bay.
  • Page 18: Installing Adapters

    You can install only a half-length adapter in slot 5. v The optional IBM Remote Supervisor Adapter can be installed only in PCI slot 5. Use the ribbon cable that comes with the adapter to connect the adapter to the system management connector on the PCI riser card.
  • Page 19 v If the ServeRAID-5i controller is installed, it takes control of the integrated SCSI controller with RAID capabilities and operates at 66 MHz. This section contains the procedure for installing an adapter. For more detailed instructions, see the Option Installation Guide on the xSeries Documentation CD. The following illustrations show the location of the PCI and PCI-X adapter expansion slots on the system board and PCI riser card.
  • Page 20 4. If you are installing an adapter in PCI slot 3, 4, or 5, remove the PCI riser-card assembly. PCI riser-card assembly Retention latch 5. Slide the expansion-slot cover out of the server or PCI riser-card assembly. IBM xSeries 345 Type 8670: Installation Guide...
  • Page 21: Installing Memory Modules

    6. Install the adapter. The following illustration shows how to install an adapter in the PCI riser-card assembly. PCI adapter Adapter retainer 7. If you removed the PCI riser-card assembly to install the adapter, press the PCI riser-card assembly firmly into the connector so that the retention latch is engaged.
  • Page 22 Disabled in the Configuration/Setup Utility program Memory Settings menu. In this case, re-enable the memory row in the Configuration/Setup Utility program or reload the default memory settings. See the User’s Guide on the IBM xSeries Documentation CD for more information.
  • Page 23: Installing A Hot-Swap Drive

    5. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 17. Installing a hot-swap drive Your server supports six 1-inch (26 mm) slim 3.5-inch low-voltage differential (LVD) hard disk drives. The following illustration shows how to install a hot-swap hard disk drive.
  • Page 24: Installing An Additional Microprocessor

    Microprocessor internal and external clock frequencies must be identical. Notes: 1. To order additional microprocessor options, contact your IBM reseller or IBM marketing representative. 2. When you install the microprocessor in socket J6, you must also install the voltage regulator module (VRM) that comes with the microprocessor in VRM connector J5.
  • Page 25 The following illustration shows how to install the second microprocessor on the system board. Note: Do not remove the first microprocessor from the system board to install the second microprocessor. Captive screws Heat sink Microprocessor Microprocessor release lever Complete the following steps to install an additional microprocessor: 1.
  • Page 26 5. Install a VRM in the VRM connector (J5) and install the metal clip over the VRM. 6. Locate the second microprocessor socket (connector J6) on the system board. IBM xSeries 345 Type 8670: Installation Guide...
  • Page 27 7. Install the microprocessor: Attention: v Do not use excessive force when pressing the microprocessor into the socket. v Make sure that the microprocessor is oriented and aligned correctly with pin number 1 in the socket before you try to close the lever. The following illustration shows the alignment marks for microprocessor 2 and microprocessor socket 2.
  • Page 28: Installing A Hot-Swap Power-Supply Option

    The following illustration shows how to install a hot-swap power supply. Power supply Handle (open position) AC power LED (green) DC power Power supply blank LED (green) (some models) IBM xSeries 345 Type 8670: Installation Guide...
  • Page 29: Completing The Installation

    Complete the following steps to install a power supply: 1. Review the information in “Safety” on page v and “Installation guidelines” on page 5. 2. (Some models) Remove the power-supply blank from the empty power-supply bay by pinching the side clip and pulling the power-supply blank from the bay. Save the power-supply blank in case you remove the power supply at a later time.
  • Page 30 Use these identifiers to connect the cables to the correct connectors. Rear view Mouse Universal Serial Bus (USB) 1 and 2 Serial Video Keyboard RS 485-A Ethernet 1 SCSI (ISMP) RS 485-B Ethernet 2 (ISMP) Front view USB 3 IBM xSeries 345 Type 8670: Installation Guide...
  • Page 31: Chapter 3. Server Power, Controls, And Indicators

    CD-eject button: Press this button to release a CD from the drive. Diskette drive activity LED: When this LED is lit, it indicates that the diskette drive is in use. Diskette-eject button: Press this button to release a diskette from the drive. © Copyright IBM Corp. 2002...
  • Page 32: Rear View

    During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD. DC power LED: This green LED provides status information about the power supply.
  • Page 33: Server Power Features

    Ethernet 1 link status LED: This green LED is lit when there is an active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface for Ethernet port 1. Ethernet 1 activity LED: This green LED is lit when the server is transmitting to or receiving signals from the Ethernet LAN that is connected to Ethernet port 1.
  • Page 34: Turning Off The Server

    Note: Each operating system is different. Read all the documentation about shutting down the operating system before continuing. 2. Press the power-control button on the front of the server. You can put the server into Standby mode remotely by using the service processor. IBM xSeries 345 Type 8670: Installation Guide...
  • Page 35: Chapter 4. Configuring Your Server

    The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of your server to configure basic hardware features and to simplify your operating system installation. (See “Using the ServerGuide Setup and Installation CD”...
  • Page 36: Using The Configuration/Setup Utility Program

    2. When the message Press F1 for Configuration/Setup appears, press F1. 3. Follow the instructions that appear on the screen. Using ServeRAID Manager You can use the ServeRAID Manager program, provided on the IBM ServeRAID Support CD, to: v Configure a redundant array of independent disks (RAID)
  • Page 37: Using The Lsi Logic Configuration Utility Program

    2. If your server has a ServeRAID-5i controller installed, you can use ServeRAID Manager to configure the integrated SCSI controller with RAID capabilities for other supported RAID levels. Using the LSI Logic Configuration Utility program The LSI Logic Configuration program is a built-in, menu-driven configuration utility program.
  • Page 38 IBM xSeries 345 Type 8670: Installation Guide...
  • Page 39: Chapter 5. Solving Problems

    If you cannot locate and correct the problem using the information in this section, see the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information.
  • Page 40: Post Error Messages

    The following table provides an abbreviated list of the error messages that might appear during POST. Note: See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information about the POST error messages. Table 4. Abbreviated list of POST error messages...
  • Page 41: Serverguide Problems

    Table 4. Abbreviated list of POST error messages (continued) POST message Failing device or problem Suggested action found 1162 Serial port configuration Start the Configuration/Setup Utility program and ensure that the conflict IRQ and I/O port assignments needed by the serial port are available.
  • Page 42: Troubleshooting Chart

    Troubleshooting chart Notes: 1. See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more detailed troubleshooting charts. 2. If you cannot find the problem in the troubleshooting charts, run the diagnostic programs. If you have run the diagnostic test programs, or if running the tests does not reveal the problem, call for service.
  • Page 43 Verify that the startup microprocessor is seated properly. If it is, call for service. tone during POST. Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing instructions.
  • Page 44 1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.). 2. Non-IBM monitor cables might cause unpredictable problems. 3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors.
  • Page 45 The device is compatible with the server. For more information about the v The serial port is enabled and is assigned a unique address. serial port, see the Option Installation Guide on the IBM If the problem remains, call for service. xSeries Documentation CD. Software problem To determine if problems are caused by the software, verify that: v Your server has the minimum memory needed to use the software.
  • Page 46 IBM xSeries 345 Type 8670: Installation Guide...
  • Page 47: Chapter 6. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional...
  • Page 48: Software Service And Support

    Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country, go to http://www.ibm.com/services/sl/products/.
  • Page 49: Appendix A. Warranty Information

    Prior to on-site warranty service, you are required to go through problem determination with an IBM service specialist call center technician. A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for: 1.
  • Page 50: Warranty Service And Support

    IBM hardware repair - If the problem is determined to be caused by IBM hardware under warranty, trained service personnel are available to provide the applicable level of service, either on-site or at an IBM service center as determined by IBM.
  • Page 51: International Warranty Service

    International Warranty Service If you travel with your xSeries or IntelliStation system or relocate it to a country where your system is sold and serviced by IBM or IBM resellers authorized to perform warranty service, International Warranty Service (IWS) is available during the warranty period.
  • Page 52: Ibm Statement Of Limited Warranty Z125-4753-06 8/2000

    Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
  • Page 53 IBM or your reseller of changes in a Machine’s location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
  • Page 54: Part 2 - Country-Unique Terms

    “Machine” includes Machine Code and Licensed Internal Code. This limit also applies to IBM’s suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible. UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE);...
  • Page 55 Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation. Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM’s liability is limited to the repair or replacement of the goods...
  • Page 56 2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, IBM’s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.
  • Page 57 Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM. If you purchase an IBM Machine in a Middle Eastern or African country, you may obtain warranty service for that Machine from the IBM entity within the country of...
  • Page 58 IBM with fraud or gross negligence and for express warranty. The following sentence is added to the end of item 2: IBM’s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.
  • Page 59 Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM’s entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.
  • Page 60 IBM xSeries 345 Type 8670: Installation Guide...
  • Page 61: Appendix B. Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
  • Page 62: Trademarks

    OS/2 WARP Predictive Failure Analysis Lotus and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, Pentium III Xeon, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
  • Page 63: Electronic Emission Notices

    Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 64: Industry Canada Class A Emission Compliance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
  • Page 65: Japanese Voluntary Control Council For Interference (Vcci) Statement

    Japanese Voluntary Control Council for Interference (VCCI) statement Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 66 Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Korea (South), Liberia, Mexico, Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Suriname, Taiwan, Trinidad (West Indies), United States of America, Venezuela IBM xSeries 345 Type 8670: Installation Guide...
  • Page 67: Index

    6 ServerGuide Setup and Installation CD 23 hard disk drive LED Configuration/Setup Utility program 23 activity 20 configuring your server 23 hard disk drive status LED 20 connectors heat output 2 adapter 6 © Copyright IBM Corp. 2002...
  • Page 68 2 power-control button 19 power-control button shield 21 major components 4 power-on LED 19 memory problems problems 31 CD-ROM drive 30 specifications 2 diskette drive 30 Web site 9 expansion enclosure 30 IBM xSeries 345 Type 8670: Installation Guide...
  • Page 69 problems (continued) software intermittent 31 problems 33 keyboard 31 solving problems 27 memory 31 specifications 2 microprocessor 31 starting the server 21 monitor 31 static electricity 6 mouse 31 status LEDs 20 option 32 stopping the server 22 pointing device 31 system error LED 19 power 33 system identification LED 20...
  • Page 71 Part Number: 48P9726 Printed in the United States of America 48P9714...

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