Call Services; Call Diversion - ASCOM d62 Configuration Manual

Configuration Manual
Ascom d62 DECT Handset
5.6

Call Services

Call services is a configurable menu in the handset. The purpose of the Call services menu is
to provide a user friendly access to system dependent functionality such as absence
handling and call diversion.
The menu is described in User Manual, Ascom d62 DECT Handset, TD 92477GB.
Besides the default Call services functions, it is possible to define 10 extra system specific
call services by codes. The codes can be programmed with digits 0-9, #, *, P – pause, H –
hook (auto disconnection), U – the handset prompts for user input with the possibility to
enter numerical characters (procedure call).
The programming of the menu is done with PDM. see Installation and Operation Manual,
Portable Device Manager (PDM), Windows Version, TD 92325EN.
Using the PDM and the "Edit template" feature, the parameter can be found at
Systems > Common > Call Services > General Service X
Tip: Your supplier may have a template example that will configure the call services menu
for the PBX.
5.6.1 Activate/Deactivate Call Services when Changing Profile
It is possible to activate/deactivate a Call service when changing profile in the handset. This
feature can for example be used to send feature access codes (for example *21*) to the
system when the handset changing profile.
1 If needed, configure the Call services to be used for the profiles, respectively. See
Call
2 Select User Profiles > User Profile X (where X represents 1 - 4).
3 Select Presence and diversion > Call services.
4 In the When activated and When deactivated drop lists, select the Call services to be
used when the profile is activated and deactivated.
TIP: It is possible to activate a profile when placing a handset in a charger, see
Charger Action when not in Call
5.7

Call Diversion

It is possible to configure user friendly call diversion menus in the handset using PDM/IMS3.
These menus can then be selected in the handset by selecting Calls > Call services > Divert
calls.
Tip: Beside the default call diversion menus, it is possible to define 10 extra system specific
services codes, see
1 Select Systems > System X (where X represents A - H).
2 Select PBX Settings > Diversion.
3 Select "Internal", "External", "On No Reply", "On Busy", and/or "All Calls"; enter the
following:
• Prefix - the system specific prefix code to be used (if required by the PBX used)
• Suffix - the system specific code required to activate the diversion (for example
"*21*")
• Cancel - the system specific code required to deactivate the diversion (for
example "#23#").
25 November 2011 / Ver. E
Services.
on page 27.
5.6 Call Services.
TD 92639EN
5.6
5.15.1 In
21