Dialling is not possible.
The power is on, but no
transmission takes place.
Nothing is printed at the
receiving end.
A distorted image is
received at the other end.
Reception and copying problems
Problem
The printing paper does
not feed correctly, or multi-
feeds occur.
• Make sure the power cord is properly plugged into a
power outlet.
• Make sure that the telephone line is properly
connected to both the TEL. LINE socket and the wall
socket (see page 9).
• Make sure that the receiving machine has paper.
• If the receiving machine is in manual mode with no
attendant, reception will not be possible.
• Check the display for error messages.
• Pick up the handset and check for a dial tone. Dial the
receiving machine manually and make sure that it is
responding (you should hear a fax tone).
• Make sure that the document for transmission is
placed face down in the feeder.
• Noise on the telephone line may cause distortion. Try
sending the document again.
• Make a copy of the document on your machine. If the
copy is also distorted, your machine may need
service.
• Fan the paper before inserting it in the paper tray, and
tap the edges against a flat surface to even the stack.
(When adding paper, if paper still remains in the tray,
take it out and combine it with the new paper.)
• Make sure the paper is inserted straight in the tray.
• Do not insert more than 10 sheets of paper in the tray.
Problems and Solutions
Solution
51