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Sharp UX-A1000 Operation Manual

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Table of Contents
MODEL
UX-A1000
FACSIMILE
OPERATION MANUAL
1. Installation
2. Using the Answering System
3. Sending Faxes
4. Receiving Faxes
5. Making Copies
6. Special Functions
7. Printing Lists
8. Maintenance
9. Troubleshooting

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Table of Contents
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  • Page 1 MODEL UX-A1000 FACSIMILE OPERATION MANUAL 1. Installation 2. Using the Answering System 3. Sending Faxes 4. Receiving Faxes 5. Making Copies 6. Special Functions 7. Printing Lists 8. Maintenance 9. Troubleshooting...
  • Page 2 (3) Telephone number of either the sending machine, business, business entity or individual. In order to program this information into your facsimile machine, please refer to the appropriate instructions in the operation manual."  As an NERGY partner, SHARP has determined that this product meets the NERGY for energy efficiency.  guidelines...
  • Page 3 Halftone (grayscale) *Ink Save mode is initially turned off. To turn on Ink Save mode, see page 23. **Based on Sharp Standard Chart at standard resolution, excluding time for protocol signals (i.e., ITU-T phase C time only). Welcome, and thank you for...
  • Page 4 Paper tray capacity Compression scheme Compatibility Input document size Effective scanning width 8.3" (210 mm) max. Effective printing width Contrast control Reception modes Copy function Telephone function Applicable telephone line Public switched telephone network Display Power requirements Operating temperature Humidity Power consumption Dimensions (without attachments)
  • Page 5: Important Safety Information

    As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 6 Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch bare telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during an electrical storm.
  • Page 7: Table Of Contents

    Table of Contents A Look at the Operation Panel 1. Installation Unpacking Checklist ........9 Attachments .
  • Page 8 Table of Contents Using TEL Mode ........79 Optional Reception Settings .
  • Page 9: A Look At The Operation Panel

    A Look at the Operation Panel REC/MEMO PLAY PQRS WXYZ REPEAT SKIP DELETE Display This displays messages and prompts to help you operate the machine. REC/MEMO key Press this key to record an outgoing message, phone conversation, or memo (pages 33 and 37). PLAY key Press this key to play recorded messages (page 36).
  • Page 10 REPEAT key Press this key while listening to a message to play it again (page 36). SKIP key Press this key while listening to a message to skip to the next message (page 36). DELETE key Press this key to erase recorded messages (page 37). SPEED DIAL key Press this key to dial a fax or voice number using an abbreviated 2-digit Speed Dial number (pages 61 and 67).
  • Page 11: Installation

    1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. Paper tray Paper tray cover Handset Handset cord If any are missing, contact your dealer or retailer. Document tray Document exit support Telephone Operation line cord manual Print...
  • Page 12: Attachments

    Attachments Attachments Points to keep in mind when setting up Do not place the machine in direct sunlight. About condensation If the machine is moved from a cold to a warm place, it is possible that condensation may form on the scanning glass, preventing proper scanning of documents for transmission.
  • Page 13: Connecting The Handset

    Close the printer cover. Connecting the handset Connect the handset as shown and place it on the handset rest. ♦ The ends of the handset cord are identical, so they will go into either jack. Make sure the handset cord goes into the jack marked with a handset symbol on the side of the machine!
  • Page 14 Attachments Attaching the paper trays Attach the paper tray. Pull the paper plate toward you and attach the paper tray cover. Attach the document tray. Paper plate...
  • Page 15 Attachments Pull out the received document tray. Attach the document exit support.
  • Page 16: Loading Printing Paper

    Loading Printing Paper Loading Printing Paper You can load letter or legal size paper in the paper tray. Recommended paper weight is 20-lb. Copy Bond. The maximum number of sheets is as follows: Approx. Letter size: maximum stack height should not exceed line on tray) Legal size: Approx.
  • Page 17 Pull the paper plate toward you and replace the paper tray cover. Loading Printing Paper Place the LETTER cover using the LEGAL appropriate notch for the size of paper loaded...
  • Page 18: Connecting The Power Cord

    Connecting the Power Cord Connecting the Power Cord Plug the power cord into a 120 V, 60 Hz, grounded AC (3-prong) outlet. Caution! ♦ Do not plug the power cord into any other kind of outlet. This will damage the machine and is not covered under the warranty. ♦...
  • Page 19: Installing The Print Cartridge

    Installing the Print Cartridge Follow these steps to install or replace the print cartridge. ♦ When replacing the print cartridge, be sure to use a SHARP UX-C70B cartridge. Print cartridge yield (at 4% coverage) Initial cartridge Ink Save mode ON: Ink Save mode OFF: Approx.
  • Page 20 Installing the Print Cartridge Open the print compartment cover. • Press as shown and pull the cover toward you. Remove only the tape from the the new cartridge. • Important: Make sure you remove all of the tape. • CAUTION! DO NOT touch the gold contact area of the cartridge.
  • Page 21 Insert the new print cartridge into the cartridge holder. Place your index finger on the tab as shown and close the cartridge holder cover with your thumb. Make sure the cover clicks into place. Close the print compartment cover. Close the operation panel, pressing down firmly on both front corners to make sure it clicks into place.
  • Page 22 Installing the Print Cartridge Press (NEW) if the cartridge you installed is new. Press (OLD) if the cartridge you installed is old. If you select the wrong number by mistake, press and repeat the selection. STOP START/ MEMORY Press If you selected “OLD” in the previous step, this completes the installation procedure.
  • Page 23 In the alignment page that the machine prints, locate the line that comes closest to forming a completely straight line. In this example, “15” comes closest to forming a straight line. Press the number keys to enter the number of the straightest line. Example: •...
  • Page 24: Setting The Paper Size

    Installing the Print Cartridge Note: If at any time the display shows the alternating messages at right, check the printing paper. If the tray is empty, add paper. If there is paper in the tray, take it out and then reinsert it. When you are finished, press Setting the paper size The fax has been set at the factory to scale received faxes to letter size paper.
  • Page 25: Ink Save Mode

    Ink save mode If you wish to use less ink or speed up ink drying time when printing faxes and copies, turn on ink save mode. If you prefer a higher quality image, turn off ink save mode. ♦ Ink save mode is initially turned off. Press once and FUNCTION...
  • Page 26: Connecting The Telephone Line Cord

    Connecting the Telephone Line Cord Connecting the Telephone Line Cord Insert one end of the line cord into the jack on the back of the machine marked TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Setting the dial mode The fax machine is set for tone dialing.
  • Page 27 Extension phone (optional) If desired, you can connect an extension phone to the TEL. SET jack on the fax machine. Remove the seal covering the TEL. SET jack. Connect the extension phone line to the TEL. SET jack. Connecting the Telephone Line Cord...
  • Page 28: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin sending faxes, you must enter your name and fax (telephone) number. You also need to set the date and time. Important! FCC regulations require that your name, telephone/fax number, and the date and time appear on each fax message you send.
  • Page 29 Press Enter your name by pressing number keys for each letter as shown in the chart below. Up to 24 characters can be entered. Example: SHARP = 7777 44 2 777 SPACE = ♦ To enter two letters in succession that require the same key, press entering the first letter.
  • Page 30: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time as shown below. Press once and FUNCTION Press once and...
  • Page 31: Daylight Saving Time

    Enter the year (four digits). Example: 2004 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 Press to select A.M. or START/ MEMORY Press to start the clock. Press to return to the date and time display.
  • Page 32: Setting The Reception Mode

    Setting the Reception Mode Setting the Reception Mode Your fax has three modes for receiving incoming faxes: FAX mode: Select this mode when you only want to receive faxes on your line. The fax machine will automatically answer all calls on four rings and receive incoming faxes.
  • Page 33: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker, handset, and ringer using the up and down arrow keys. Speaker Press SPEAKER Press DOWN • Press again to turn off the speaker. SPEAKER 16/POLL 17/G1 SPEAKER DOWN until the display shows the desired volume level. Volume Adjustment 18/G2...
  • Page 34 Volume Adjustment Handset When talking through the handset, press DOWN desired volume level. • Note: The volume reverts to MIDDLE each time you replace the handset. Ringer Press DOWN desired volume level. (Make sure SPEAKER pressed, the handset is not lifted, and a document is not loaded in the feeder.) •...
  • Page 35: Using The Answering System

    2. Using the Answering System The built-in answering system allows you to receive both voice messages and faxes while you are out. Recording an Outgoing Message The outgoing message (OGM) is the greeting that the machine plays after answering a call to inform callers that they can leave a message or send a fax. Follow the steps below to record a message.
  • Page 36: Operating The Answering System

    Operating the Answering System START/ MEMORY Press and speak into the handset to record a message. • The outgoing message can be up to 60 seconds long. While recording, the display will show the time left to record. When finished, replace the handset or press To listen to the outgoing message To listen to the outgoing message, follow Steps 1 and 2 of the above procedure and then press...
  • Page 37 Number of rings in TAD mode (Toll Saver function) The number of rings on which the machine answers incoming calls in TAD mode depends on whether the Toll Saver function is turned on, and if it is on, whether you have messages. ♦...
  • Page 38 Operating the Answering System Listening to received messages When you return, the display will show the number of messages recorded. Follow the steps below to listen to your messages. PLAY Press • If you only want to listen to new messages (messages not previously listened to), continue to hold The messages will play.
  • Page 39 Erasing received messages It is important to erase received messages after you listen to them to ensure that the memory does not become full. ♦ Erasing all messages: To erase all messages, press START/ MEMORY and then ♦ Erasing a single message: To erase a single message, press while the message is being played.
  • Page 40: Optional Answering System Settings

    Optional Answering System Settings Optional Answering System Settings Setting ICM time Incoming messages (ICMs) are the messages which callers leave for you on the built-in answering system. The answering system is set at the factory to allow each caller a maximum of 4 minutes to leave a message. If desired, you can change this setting to 15, 30, or 60 seconds.
  • Page 41 FAX mode on TAD failure If the memory for recording incoming messages becomes full while you are out, the answering system will no longer be able to record messages. The ON TAD FAILURE setting is used to select whether or not the reception mode will switch to FAX mode when this happens: ♦...
  • Page 42 Optional Answering System Settings OGM only mode If needed, you can turn off recording of incoming messages. In this case, your outgoing message will play, but callers will not be able to leave a message. (The machine will still receive faxes sent by automatic dialing.) Press once and FUNCTION...
  • Page 43 CPC Detection When a caller hangs up, the central telephone exchange issues a CPC (Calling Party Control) signal. When the answering system detects this signal, it stops recording so that periods of silence are not recorded. However, if you subscribe to special services such as Call Waiting or Call Forwarding, signals used by these services may be mistaken for a CPC signal, causing the answering system to hang up during a call.
  • Page 44: Transfer Function

    Transfer Function Transfer Function The Transfer function is used to have the machine automatically call you at a specified number every time it receives an incoming message. This lets you hear your messages immediately after they come in, even when you are at a remote location.
  • Page 45 Recording the transfer message The transfer message plays when you answer the telephone, and informs you that the call is a transfer call. It can be up to 15 seconds long. To record a transfer message, follow the steps below. The following is an example: “Hello.
  • Page 46 Transfer Function Checking or erasing the transfer message To check or erase the transfer message, follow Steps 1 and 2 of the above procedure, and then press the message. Turning the Transfer function on and off When you go out and wish to use the Transfer function, turn it on as follows: Press once and FUNCTION...
  • Page 47: Override Ringing

    Each time the machine receives an incoming message, it will call your programmed transfer number. When you answer, you will hear your recorded message telling you that the call is a transfer call. On the dial pad of your phone, enter .
  • Page 48 Override Ringing Press once and Press Press the number keys to enter a 3-digit override code. START/ MEMORY Press to store the override code, and then date and time display. Overriding the answering system Your callers should follow the steps below to override the answering system. The caller calls your machine from a touch-tone telephone.
  • Page 49: Remote Operations

    Remote Operations When you are out, you can call the machine from any touch-tone telephone and play back your messages using the remote commands. You can also use these commands to change the reception mode and other settings. Remote code number To access the machine to perform remote operations, you must first enter your remote code number.
  • Page 50 Remote Operations Toll Saver When you call the machine to listen to your messages, it will answer after two rings if it has received at least one message, or after four rings if it has not received any messages. This allows you to save money on telephone charges, particularly if you are calling long distance.
  • Page 51 Retrieving your messages Call the machine from a touch-tone telephone. When your outgoing message begins, press • You will hear a short beep, and the outgoing message will stop. Enter your remote code number and then press • You will hear a series of beeps equal to the number of messages recorded, or one long beep if four or more messages have been received.
  • Page 52 Remote Operations • Erase a message: To erase the message you are currently listening to, press When you have finished listening to your messages, you can do any of the following: • Erase all messages: Press • Repeat playback: Press •...
  • Page 53 Comments: ♦ When a remote command is accepted by the machine, you will hear one beep. If an incorrect command is entered, you will hear four beeps. In the latter case, re-enter the correct command. ♦ When entering a command, do not pause longer than 10 seconds between each digit.
  • Page 54 Remote Operations Recording a new outgoing message Press When you hear a short beep, speak into the telephone to record the new message. • The message can be up to 15 seconds long. After 15 seconds (or earlier if the machine detects silence after you finish speaking), you will hear a beep, and the new message will be played back.
  • Page 55 Recording a new transfer message Press , and When you hear a short beep, speak into the telephone to record the new message. • The time for the transfer message is fixed at 15 seconds. After 15 seconds (or earlier if the machine detects silence after you finish speaking), you will hear a beep, and the new message will be played back automatically.
  • Page 56: Sending Faxes

    3. Sending Faxes Transmittable Documents Size and weight Minimum document size: Minimum size 5.8" (148 mm) 5.5" (140 mm) Maximum document size: The maximum size and weight of documents that you can load in the document feeder depend on how many pages you load. 20 pages at once: Max.
  • Page 57: Loading The Document

    Other restrictions ♦ The scanner cannot recognize yellow, greenish yellow, or light blue ink. ♦ Ink, glue, and correcting fluid on documents must be dry before they pass through the document feeder. ♦ All clips, staples, and pins must be removed from documents before loading in the feeder.
  • Page 58: Removing A Document From The Feeder

    Loading the Document Adjust the resolution and/or contrast settings as explained on page 57, then dial the receiving machine as explained on page 60. Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel.
  • Page 59: Adjusting The Resolution And Contrast

    Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution setting is STANDARD and the default contrast setting is AUTO. Note: The resolution and contrast settings are only effective for sending a document.
  • Page 60 Adjusting the Resolution and Contrast Load the document(s). • The document must be loaded before the resolution and contrast can be adjusted. Press RESOLUTION/ RECEPTION MODE until the desired resolution and contrast settings appear in the display. • The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting.
  • Page 61: Changing The Default Resolution

    Changing the default resolution If desired, you can change the default resolution for faxing documents to FINE. Follow the steps below. Press FUNCTION once and Press once. Press once. Press to set the default resolution to FINE, or to set it to STANDARD. Press to return to the date and time display.
  • Page 62: Sending A Fax By Normal Dialing

    Sending a Fax by Normal Dialing Sending a Fax by Normal Dialing With Normal Dialing, you pick up the handset (or press pressing the number keys. ♦ If a person answers, you can talk with them through the handset before sending the fax.
  • Page 63: Sending A Fax By Automatic Dialing

    When you hear the fax tone, press • If the transmission is completed successfully, the machine will beep once. • If an error occurs, the machine will beep three times and print a Transaction Report to inform you of the problem (see page 102). Sending a Fax by Automatic Dialing You can dial a fax or phone number by simply pressing a Rapid Key, or by pressing...
  • Page 64 Sending a Fax by Automatic Dialing SPEED DIAL Storing fax and phone numbers for automatic dialing Press once and FUNCTION If you know the Speed Dial number that you want to use, enter that number (for example, press for Speed Dial 01). Otherwise, press machine will suggest an available Speed Dial number at the end of the...
  • Page 65 Enter a name by pressing number keys for each letter as shown in the chart below. Up to 20 characters can be entered. (If you do not wish to enter a name, go directly to Step 6.) Example: SHARP = 7777 44 2 777 SPACE = ♦...
  • Page 66 Sending a Fax by Automatic Dialing Return to Step 2 to store another number, or press date and time display. Editing and clearing auto-dial numbers If you need to make changes to a previously stored auto-dial number, or clear a number, follow these steps: Press FUNCTION once and...
  • Page 67 START/ MEMORY Press Make the desired changes to the name. • Press to move the cursor to the letter or letters you wish to change, and then press the appropriate number key repeatedly until the desired letter appears (see Step 5 on page 63). The new letter will replace the old letter.
  • Page 68: Rapid Key Dialing

    Sending a Fax by Automatic Dialing Rapid Key Dialing If the number you want to dial has been stored as a Speed Dial number from 01 to 18, you can dial it by pressing the corresponding Rapid Key. Load the document(s). •...
  • Page 69: Speed Dialing

    Speed Dialing Speed Dialing can be used to dial any number that has been stored as a Speed Dial number. Load the document(s). • If desired, press the resolution and/or contrast. Press and then enter the 2-digit Speed Dial number. SPEED DIAL •...
  • Page 70: Searching For An Auto-Dial Number

    Sending a Fax by Automatic Dialing Searching for an auto-dial number If you don’t remember the Rapid Key or Speed Dial number in which you have stored a full fax or phone number, follow these steps to search for the number. If you are sending a fax, load the document(s).
  • Page 71 Sending a fax by Direct Keypad Dialing You can also enter a full number with the number keys and then press the START/ MEMORY key to begin dialing. You can use this method to dial a full number when you don't need to speak to the other party before faxing. Load the document(s).
  • Page 72: Automatic Redialing

    Sending a Fax by Automatic Dialing Redial You can automatically redial the last number dialed on the fax machine. This procedure can be used to send a fax or make a phone call. If you are sending a fax, load the document(s).
  • Page 73: Error Correction Mode

    Error Correction Mode The fax machine is set to automatically correct any distortions in a transmission due to noise on the telephone line before printing at the receiving end. This function is called Error Correction Mode (ECM). ECM is effective for both transmissions and receptions, and is only effective when the other fax machine has ECM as well.
  • Page 74: Batch Page Numbering

    Batch Page Numbering Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.
  • Page 75: Sending A Fax From Memory

    Sending a Fax From Memory You can scan a document into the fax’s memory and send the document from memory. This increases transmission speed and allows you to send a fax to multiple destinations in a single operation. After transmission, the document is automatically cleared from memory.
  • Page 76: Broadcasting Using A Group Key

    Sending a Fax From Memory Press to store the destination. Repeat Steps 3 and 4 for each of the other destinations to which you wish to send the fax (maximum of 20). When you are ready to begin transmission, press •...
  • Page 77: Storing Numbers In Group Keys

    Storing numbers in Group Keys Group Keys allow you to send a fax to a group of fax machines by simply pressing the appropriate Group Key once. To store a group of numbers in a Group Key, follow the steps below. ♦...
  • Page 78 Sending a Fax From Memory Select a destination using one of the following methods: Press a Rapid Key. Press and enter a 2-digit Speed Dial number. SPEED DIAL Press display (if no name was stored, the number will appear). Press to store the destination.
  • Page 79: Memory Transmission

    Memory transmission You can also send a fax through memory when sending to a single destination. This is convenient when sending to destinations where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations.
  • Page 80: Receiving Faxes

    4. Receiving Faxes Using FAX Mode To select FAX mode, press RESOLUTION/ RECEPTION MODE in the feeder) until the arrow in the display points to FAX. RESOLUTION/ RECEPTION MODE When the reception mode is set to FAX, the fax machine will automatically answer all calls on four rings and receive incoming faxes.
  • Page 81: Using Tel Mode

    Press once and Press once. Enter the desired number of rings (any number from 2 to 5). Example: 3 rings Press to return to the date and time display. STOP Note: If you are using Distinctive Ring, the fax machine will answer calls after two rings regardless of the above setting.
  • Page 82 Using TEL Mode Answering with the fax’s handset When the fax machine rings, pick up the handset. If you hear a fax tone, wait until the display shows RECEIVING and then replace the handset. If the other party first speaks with you and then wants to send a fax, press START/ MEMORY...
  • Page 83: Optional Reception Settings

    If the fax doesn't respond, or if the other party first talks to you and then wants to send a fax, press phone (only on a tone dial phone). This signals the fax to begin reception. Hang up. • The above step is necessary if you have set the Fax Signal Receive setting to NO.
  • Page 84 Optional Reception Settings Press once. Press to turn on the function, or to turn it off. Press to return to the date and time display. STOP Changing the number for remote fax activation If desired, you can use a number other than 5 to activate fax reception from an extension telephone.
  • Page 85: Reception Ratio

    Reception Ratio The fax has been set at the factory to automatically reduce the size of received documents to fit the size of the printing paper. This ensures that data on the edges of the document are not cut off. If desired, you can turn this function off and have received documents printed at full size.
  • Page 86: Substitute Reception To Memory

    Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the print cartridge needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with ADD PAPER &...
  • Page 87: Making Copies

    5. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down. (Maximum of 20 letter pages or 5 legal pages.) •...
  • Page 88 Making Copies When you are ready to begin copying, press If MEMORY IS FULL appears... If you place a large number of originals in the feeder, the memory may become full before all pages can be scanned (the display will show MEMORY IS FULL).
  • Page 89: Special Functions

    6. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can have the fax machine display the name and number of the caller when you receive a call. Important: To use this function, you must subscribe to a caller identification service from your telephone company.
  • Page 90: Display Messages

    Caller ID (Requires Subscription to Service) Enter the three digits of your area code. START/ MEMORY Press to store your area code. Press to return to the date and time display. STOP How Caller ID operates When you receive a call, the name and phone number of the caller will appear in the display, beginning just before the second ring.
  • Page 91 Viewing the Caller ID list If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 30 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.
  • Page 92: Priority Call

    Caller ID (Requires Subscription to Service) To delete calls from the Caller ID list If you want to delete a single call from the caller list, press appears in the display. If you want to delete all calls from the list, hold down for at least 3 seconds while you are viewing any number in the list.
  • Page 93 Caller ID (Requires Subscription to Service) Blocking voice calls If you have turned on Caller ID, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice calls as well as faxes from your specified Anti Junk Number. In this case, when a voice call or a fax transmission comes in from the number you have specified as a "Junk Number", your fax will break the connection as soon as it receives the calling phone number from the caller ID service (before...
  • Page 94: Distinctive Ring (Requires Subscription To Service)

    Distinctive Ring (Requires Subscription to Service) Distinctive Ring (Requires Subscription to Service) Important: ♦ To use distinctive ring, you must subscribe to a distinctive ring service from your local phone company. ♦ Note that your fax machine may not be compatible with some distinctive ring services.
  • Page 95 Distinctive Ring (Requires Subscription to Service) Press a number from 1 to 3 to select the ring pattern below that matches your second number’s ring pattern. Press 4 to have your fax automatically answer your normal telephone number. Press 5 to turn off the distinctive ring function.
  • Page 96: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, follow the steps below to enter the fax number from which you do not wish to receive faxes.
  • Page 97: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without assistance from the operator of the other machine. Hint: Polling is useful when you want the receiving fax machine, not the transmitting fax machine, to bear the cost of the call.
  • Page 98 Polling (Requesting a Fax Transmission) Requesting transmission Dial the fax machine you want to poll using one of the following methods: • Pick up the handset (or press the fax answerback tone. • Pick up the handset (or press fax answerback tone. •...
  • Page 99: Polling Security

    Polling security Polling Security allows you to prevent unauthorized polling of your machine. When this function is turned on, polling will only take place when the fax number of the polling fax machine has been entered in your machine's list of permitted fax numbers (called "passcode numbers").
  • Page 100 Polling (Requesting a Fax Transmission) Storing fax numbers for polling permission You can store up to 10 fax numbers in your machine's list of permitted numbers. Press once and FUNCTION Press once and Press Press Enter the fax number (maximum of 20 digits). START/ MEMORY Press...
  • Page 101 Editing and clearing polling permission numbers If you need to make changes to a previously stored polling permission number, or clear a number, follow these steps: Press FUNCTION once and Press once and Press Press in the display. Press Press for EDIT or •...
  • Page 102: Printing Lists

    7. Printing Lists You can print lists showing settings and information entered in the fax machine, and a report showing recent fax transactions. The lists and report are described below. To print a list or report, follow these steps. Press FUNCTION once and Press...
  • Page 103: Group List

    Group List This list shows the fax numbers that have been stored in each Group Key. Setup List This list shows your current selections for the FUNCTION key settings. The list also shows your name and fax/telephone number as entered in the machine, and a sample of the header printed at the top of every page you transmit (HEADER PRINT).
  • Page 104: Transaction Report

    Printing Lists Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. ♦...
  • Page 105 Transaction Report print condition You can change the condition under which a Transaction Report is printed out. Follow the steps below. Press once and FUNCTION Press once and Press once. Press a number from ALWAYS PRINT ERROR/MEMORY SEND ONLY ERROR ONLY NEVER PRINT Press to return to the date and time display.
  • Page 106 Printing Lists Auto print-out of Activity Report You can set the Activity Report to print automatically whenever information on 30 fax transactions has accumulated. (A report can still be printed on demand at any time.) Follow these steps: Press once and FUNCTION Press once and...
  • Page 107: Maintenance

    8. Maintenance Cleaning the Machine Cleaning the scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies. Open the operation panel. Flip up the green levers on each side of the white roller.
  • Page 108 Maintenance If the scanning glass is difficult to clean If you find it difficult to remove dirt from the scanning glass, you can try moistening the swab with isopropyl alcohol or denatured alcohol. Take care that no alcohol gets on the rollers. Flip down the green levers on each side of the white roller.
  • Page 109: Cleaning The Housing

    Rotating the white roller After cleaning the scanning glass and rollers as explained in the preceding procedure, follow the steps below to make the machine rotate the white roller by half a turn, and then repeat the cleaning procedure. This will enable you to clean the side of the roller that was initially facing down.
  • Page 110: Improving Print Quality

    Maintenance Improving Print Quality Aligning the print cartridge If print quality is not satisfactory, first try aligning the print cartridge. Note: Make sure that paper is loaded before beginning this procedure. Press FUNCTION once and Press once and Press once. Press to print an alignment page.
  • Page 111: Cleaning The Print Cartridge Nozzles

    Press the number keys to enter the number of the straightest line. Example: • If you make a mistake, press START/ MEMORY Press Press to return to the date and time display. STOP Cleaning the print cartridge nozzles If print quality is still not satisfactory after aligning the print cartridge, follow these steps to clean the print cartridge nozzles.
  • Page 112 Maintenance Compare the diagonal line above the printed bars to the diagonal line below the printed bars. • Look for a break in the diagonal line above the bars. A break indicates clogged nozzles. If the bottom diagonal line still has breaks, repeat Steps 1 and 2 to run the nozzle test again.
  • Page 113: Wiping The Print Nozzles And Contacts

    Wiping the print nozzles and contacts If you have cleaned the print nozzles as explained in the previous section at least three times and print quality is still not satisfactory, try wiping the print nozzles and contacts. Open the operation panel and then the print compartment cover, and remove the print cartridge (see page 17).
  • Page 114 Maintenance Cleaning the cartridge holder A dirty print cartridge holder may cause smudges on your printed pages. To clean the print cartridge holder, open the operation panel and then the print compartment cover, and remove the print cartridge (see page 17). Wipe the holder with a damp cloth.
  • Page 115: Troubleshooting

    9. Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-877-794-8675. Line error Problem LINE ERROR appears in the display.
  • Page 116: Dialing And Transmission Problems

    Problems and Solutions Dialing and transmission problems Problem No dial tone when you pick up the handset or press the SPEAKER key. Dialing is not possible. The power is on, but no transmission takes place. Nothing is printed at the receiving end.
  • Page 117: Reception And Copying Problems

    A distorted image is received at the other end. Reception and copying problems Problem The fax machine doesn't receive documents automatically. The printing paper comes out blank when you try to receive a document. Print quality is poor. The received document is faint.
  • Page 118: General Problems

    Problems and Solutions Received images are distorted. The quality of copies is poor and/or dark vertical lines appear. The power is on, but no reception takes place. General problems Problem Nothing appears in the display. The machine does not respond when you press any of its keys.
  • Page 119: Messages And Signals

    Messages and Signals Display messages Note: If you have turned on the Caller ID function, see page 88 for display messages related to Caller ID. ADD PAPER & / PRESS START KEY (alternating messages) CHANGE CARTRIDGE CHECK CARTRIDGE COVER OPEN DOCUMENT JAMMED FAX RX IN MEMORY FUNCTION MODE...
  • Page 120 Messages and Signals LINE ERROR LOW INK MEMORY IS FULL MEMORY PRINTING NO # STORED OFF HOOK ON HOOK DIAL OUT OF INK PAPER JAMMED PRINTER ERROR PRINTER ERROR/ CHECK PAPER Transmission or reception was not successful. Press the STOP key to clear the message and then try again.
  • Page 121: Audible Signals

    READY TO SEND RECALLING T.A.D. TRANSFER TOTAL MSGS:XX TOTAL PAGE(S) 01 Audible signals Continuous tone 3 seconds Intermittent tone 5 seconds (3 beeps) (1 second on, 1 second off) Rapid intermittent 35 seconds tone (0.7 seconds on, 0.3 seconds off) A document has been loaded and the fax machine is waiting for you to begin faxing or copying.
  • Page 122: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the document doesn't feed out, remove it as explained below. Important: Do not try to remove a jammed document without releasing it as explained below.
  • Page 123: Clearing Jammed Printing Paper

    Flip down the green levers on each side of the white roller. Close the operation panel, pressing down on both sides to make sure it clicks into place. Clearing jammed printing paper Open the operation panel. Clearing Paper Jams...
  • Page 124 Clearing Paper Jams Open the print compartment cover. • Press as shown and pull the cover toward you. Gently pull the jammed paper out of the machine, making sure no torn pieces of paper remain in the print compartment or rollers. Close the print compartment cover.
  • Page 125: Ordering Parts

    1015 NW 52nd Street Ft. Lauderdale, FL 33309 Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 TINSE4404XHTZ TCADH3657XHZZ QCNWG209BXGY QCNWG370BXHZZ...
  • Page 126: Fcc Regulatory Information

    If trouble is experienced with this equipment, or for repair or warranty information, please contact Sharp’s Customer Assistance Center. The number is 1-877-794-8675. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 127 S H A R P (Name and Telephone Number) Sharp Electronics Corporation Telephone number for information: 1-800-237-4277 Emergency telephone number : Sharp Electronics of Canada Ltd. Telephone number for information : Emergency telephone number : Cas No. Proportion (% by Weight) 1333-86-4 0.1-2...
  • Page 128 MATERIAL SAFETY DATA SHEET (2/3) Section 5. First Aid Measures Inhalation: Remove to fresh air. Seek medical attention if breathing becomes difficult. Ingestion: Immediately rinse mouth out with plenty of water. If within 30 minutes after ingestion, give victim a small glass of water or milk (NEVER give anything by mouth to an unconscious person).
  • Page 129 Restrictions: This information relates only to the specific material designated as supplied by the manufacturer. This information is supplied to us by the manufacturer and Sharp offers no warranties as to its accuracy and accepts no responsibilities for any typographical errors which may appear on these sheets. It is the responsibility of the user to determine the suitability of this product for each particular use.
  • Page 130: Quick Reference Guide

    Quick Reference Guide Sending Faxes Place your document (up to 20 pages) face down in the document feeder. Normal Dialing 1. Lift the handset or press 2. Dial the fax number. 3. Wait for the reception tone (if a person answers, ask them to press their Start key).
  • Page 131: Guía De Referencia Rápida

    Guía de referencia rápida Transmisión de documentos Coloque el documento (hasta 20 páginas) mirando hacia abajo en el alimentador. Marcación normal 1. Levante el auricular o pulse 2. Marque el número de telefax. 3. Espere a escuchar el tono de recepción (si alguien contesta el teléfono, pídale que pulse su tecla Inicio).
  • Page 132: Index

    Index Activity Report, 100 Activity Report, Auto Print Out, 104 Anti Junk Fax, 94 Audible signals, 119 Auto-dial numbers Searching for, 68 Storing, 62 Batch page numbering, 72 Broadcasting, 73-74 Caller ID, 87-91 Caller ID List, 101 Contrast, 57 Copies, 85 Copy cut-off setting, 86 CPC Detection, 41 Date, setting, 28-29...
  • Page 133 Message List, 101 Messages Erasing, 37 Listening to, 36 Listening to remotely, 49 Setting allowed time, 38 Normal dialing, 60 Number of rings in FAX reception mode, Number of rings in TAD mode, 35 OGM only mode, 40 Ordering parts, 123 Outgoing message, 33 Override Ringing, 45 Page numbering, batch, 72...
  • Page 135: Limited Warranty

    In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer.
  • Page 136: Sharp Corporation

    SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-1163 SHARP CORPORATION FOR YOUR RECORDS Please record the model number and serial number below, for easy reference, in case of loss or theft. These numbers are located on the rear side of the unit.Space is also provided for other relevant information.

This manual is also suitable for:

A1000 - b/w inkjet - faxUx-a100