Solutions to Common Problems
IMPORT T T T T ANT
Before calling for service, review the following problems first. It may save you both time and
expense. This list includes common experiences that are not the result of defective
workmanship or material in your cooktop.
ENTIRE COOKTOP DOES NOT OPERATE
• Cooktop controls are locked. Set the cooktop controls to unlock the Cooktop (see page
23 for further instructions).
• House fuse has blown or circuit breaker has tripped. Check/reset breaker or replace
fuse. If the problem is a circuit overload, have this situation corrected by a qualified
Service wiring not complete. Contact installation agent or dealer.
Power outage. Check house lights to be sure. Call local electric company.
COOKTOP TURNS OFF WHILE COOKING
The automatic shut-off feature will turn all of the Cooking Zones and the entire
Cooktop OFF after any Cooking Zone has been in continuous use for 12 hours.
Cooktop internal heat sensor has detected high temperatures inside the appliance. Be
sure the appliance vent holes are not blocked. (Refer to the Installation Instructions
supplied with the cooktop for more detailed cooktop installation information).
Fluids spilled or object lying on controls area of cooktop. Clean spills or remove object.
SURFACE ELEMENT DOES NOT HEAT
No power to appliance. Check/reset breaker or replace fuse. If the problem is a circuit
overload, or improper connection of the armored cable supplied with the appliance, have
this situation corrected by a qualified electrician.
Too low heat setting. Turn control to a slightly higher setting until element comes on.
Incorrect control is ON. Be sure to use correct control for the element needed.