Solutions To Common Problems; Entire Cooktop Does Not Operate; Cooktop Turns Off While Cooking; Cooking Zone Does Not Heat Food - Electrolux E36IC80QSS0 Use And Care Manual

Solutions to Common Problems

Before you call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem
Entire cooktop does not
operate
Cooktop turns off while
cooking
Cooking zone does not
heat food
Cooking zone heats
food too hot or not hot
enough

Poor cooking results

Questions or for service call:
Before you call
Solution
• Cooktop controls are locked. Set the cooktop controls to unlock the
Cooktop (See p. 9 for further instructions).
• Make sure household electrical circuit breaker is ON and that power
is properly supplied to the Cooktop.
• Service wiring not complete. Contact installation agent or dealer.
• Power outage. Check house lights to be sure. Call local electric
company.
• Cooktop internal heat sensor has detected high temperatures inside
the appliance. Be sure the appliance vent holes are not blocked.
(Refer to the Installation Instructions supplied with the cooktop
for more detailed cooktop installation information).
• Fluids spilled or object lying on controls area of cooktop. Clean spills
or remove object. Repower cooktop.
• Cooking zone had been used with dry pot at a high power level. Wait
for the cooking zone to cool down.
• No cookware was placed on the Cooking Zone or the cookware
material type is incorrect for Induction Cooking.
• Cookware bottom not large enough for Cooking Zone.
• Cookware is warped or in poor condition.
• Cookware is not centered on Cooking Zone.
• Cookware resting on cooktop trim or does not rest completely on
cooktop surface.
• No power to the appliance. Check steps under "Entire cooktop does
not operate" in this checklist.
• Incorrect Cooking Zone control setting. Make sure the correct control
is ON for the Cooking Zone being used. Make sure the cooktop is
not locked.
• Lightweight or warped pans were used. Be sure to use good quality
cookware.
• Use only flat bottom, evenly balanced medium or heavyweight
cookware. Heavy and medium weight pans heat evenly. Because
lightweight pans heat unevenly, foods may burn more easily (See
pages 7-8 for further information).
• Adjust Cooking Zone power level setting until the proper amount of
heat is obtained.
• Many factors affect cooking results. A djust the recipe's recommended
power levels or cooking times.
• Cookware is too lightweight or warped. Use heavier quality cookware
so foods being prepared may cook more evenly.
1-877-4ELECTROLUX (1-877-435-3287)
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