Solutions To Common Problems; Surface Burner Do Not Light; Burner Flame Only Lights Half Way Around Burner; Burner Flame Is Orange - Electrolux Gas cooktop Use And Care Manual

Solutions to common problems

Before you call for service, review the following list. It may save you time & expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.
Problem Solution
Surface burners
• Surface control knob has not been completely turned to
do not light.
Surface Control knob to
control knob to desired flame size.
• Be sure gas supply valve is open.
• Burner ports are clogged. Clean burner. See Cleaning the burner grates, burner
caps, burner heads in general care & Cleaning section. With the burner off,
clean ports with a small-gauge wire or needle.
• Power cord is disconnected from outlet (Electric ignition models only). Be sure
cord is securely plugged into the outlet.
• Electrical power outage (electric ignition models only). Burners can be lit
manually. See Setting Surface Controls in this Use and Care Guide.
Burner flame only • Burner ports are clogged. With the burner off, clean ports by using a small-
lights half way
gauge wire and needle.
around burner
• Moisture is present after cleaning. Lightly fan the flame and allow burner to operate
until flame is full. Dry the burners thoroughly following instructions in the General
Cleaning section.
Burner flame is • Dust particles in main line. Allow the burner to operate a few minutes until flame
orange turns blue.
• In coastal areas, a slightly orange flame is unavoidable due to salt air.
Questions or for service call:
Before you call
and push in and until burner ignites and then turn
1-877-4ELECTROLUX
position. Turn the
(1-877-435-3287)
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