Machine Trouble - Fuji Xerox ApeosPort-V C5575 Administrator's Manual

Machine Trouble

Before you conclude that the machine is defective, check the machine status again.
Symptom
The machine is
not powered on.
The <Error>
indicator is
blinking.
The <Error>
indicator is lit.
The touch screen
is too dark.
Unable to print, or
unable to copy.
Cause
Is the main power and power
switched on?
Is the power cord plugged
into the power outlet?
Is the power cord
disconnected from the
machine?
Does the AC outlet supply
power properly?
The system of the machine or
the components installed
may have a trouble.
Is paper or a document
jammed?
Is the front cover or top cover
open?
Is a message displayed on the
touch screen prompting you
to replace the consumables?
Is a message displayed in the
upper part of the touch
screen?
Is the <Power Saver> button
lit?
Is the screen brightness too
low?
Is a message displayed on the
touch screen?
If the machine and a
computer are connected with
a parallel interface cable, the
computer does not support bi-
directional communication.
Remedy
Switch the main power and power on.
Refer to "2 Product Overview" in the User Guide.
Switch the main power and power off, and
then firmly plug the power cord into the
connector of the machine and power outlet.
Then switch the main power and power on.
Refer to "2 Product Overview" in the User Guide.
Connect another appliance to the outlet to
verify the power supply.
Refer to "1 Before Using the Machine" in the User Guide.
Switch the main power and power off and
then on. If the error still is not resolved,
contact our Customer Support Center.
Remove the jammed paper or document.
If paper is jammed, refer to "Paper Jams" (P.594), and a
document is jammed, refer to "Document Jams"
(P.615).
Solve the problem by following the message
displayed.
Replace the consumables indicated in the
message.
Refer to "Replacing Consumables" (P.78).
Check the message and solve the problem.
If an error code such as "016-450" is
displayed, check the error code list and solve
the problem.
Refer to "Error Code" (P.494).
The machine is in the Power Saver mode.
Press the <Power Saver> button on the
control panel to exit the Power Saver mode.
Refer to "2 Product Overview" in the User Guide.
Adjust the screen brightness on the [Screen
Brightness] screen.
Refer to "Adjusting Screen Brightness" (P.39).
Follow the instructions displayed to resolve
the problem.
The setting of bi-directional communication
is enabled by the factory default. If you
connect the machine to a computer which
does not support bi-directional
communication, you cannot print. In this
case, disable bi-directional communication
on the control panel, and then print again.
Refer to "Bi-directional Communication" (P.216).

Machine Trouble

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