Web Interface Troubleshooting; Alarms And Notification; Factory Default Settings For Alarms - Microsemi SyncServer S200 User Manual

Using the Other Input References
If all else fails, restore the factory default configuration using the hardware jumper. See
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Restoring the Factory Default Configuration (on page 119).
See also: Changes to Passwords and User Names (see
Passwords" on page 20)

Web Interface Troubleshooting

You can't reach the web interface.
Check that LAN1 is physically connected to the network.
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Ping the IP Address of LAN1.
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Check that the LAN1 IP Address, Mask, and Gateway are valid using the
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to display
LAN1 STATUS
LAN1 may be disabled. If needed, turn it on using the Keypad/Display as follows:
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1. Press
MENU
2. Select
1) LAN1
3. Select
2) On/Off
4. Select
1) On
The Web Server may be turned off.
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Cycle the power off and on again. Depending on the configuration of the
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page, the web server may be available when the SyncServer finishes
- Startup
rebooting. See Halting the SyncServer.
Otherwise, log into the command line interface and turn the web server on using
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the HTTP on command. See Command Line Interface (on page 79).
After logging in to the web interface, select
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page.
Startup
The
SERVICES - HTTP
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URL in the browser so that it begins with "https" instead of "http".

Alarms and Notification

You're not receiving alarm notifications by email or snmp.
Check that the alarm notification settings are enabled, as shown in the Factory Default
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Settings for Alarms topic that follows.
To receive SNMP traps, verify that the NETWORK - SNMP and NETWORK - SNMP Traps
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pages are configured correctly.
To receive email notification, verify that the SERVICES - Email page is configured correctly.
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Verify that LAN1 is configured with a valid DNS server address.
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Factory Default Settings for Alarms

Name
NTP System Peer Change
Page 116..........................................................................997-01520-02 Rev. G2
.
.
.
.
.
page may be configured for Secure (Port 443) Only. If so, edit the
Auto Clear Severity Send Trap Write Log Send Email
"Properties of User Names and
for Web Server on the
Auto
Notify X
button
STATUS
SERVICES
SERVICES -