Registration Page Of Kx-Vc Series Nat Traversal Service - Panasonic KX-VC1600SX User Manual

Message
Failed to obtain the WAN IP
Address.
Administrative rights are
required for this operation.
Invalid Operation.
Invalid Operation.

Registration Page of KX-VC Series NAT Traversal Service

Basic Operation
Problem
The language displayed on
the screen is a foreign
language.
I cannot log in to the device
application screen.
If These Messages Appear
Message
Invalid Activation Key
entered.
Activation Key already
registered.
Document Version 2015-03
•
There was an error in receiving the WAN address from the external
server.
→
Contact your dealer.
•
The operation has been restricted in the administrator menu.
→
Contact your network administrator.
•
A menu option that cannot be executed is selected.
→
During a one-to-one connection video conference, operations for a
multiple-party video conference call cannot be performed.
•
A menu option that cannot be executed is selected.
→
When contents are being shared using single-stream communication
during a multiple-party video conference call using a built-in MCU, at
the Main Site the communication menu items "Make a call" and "Main
Position set." cannot be selected.
•
The language setting is incorrect.
→
In the upper right of the login screen, select your preferred language
from the drop-down list (Page 134).
•
The characters displayed in the image were not entered correctly.
→
Check that the capitalization of characters is correct, and then try
entering them again.
→
Check that you have not entered any unused characters, and then try
entering them again. The following characters are not used.
–
Uppercase letters: I O
–
Lowercase letters: c i j l o s u v w x z
•
The Activation Key No. or the Registration ID you entered is incorrect.
→
Check the information written on the activation key to ensure it is
entered correctly.
•
The Activation Key No. and Registration ID you entered is already in
use by another HD Visual Communication Unit.
•
You entered an Activation Key No. and Registration ID that have been
used for registration in the past.
→
Enter the information written on an activation key that has not been
used yet. If the message still appears, contact your dealer.
Cause and Solution
Cause and Solution
Cause and Solution
Additional Information
User Manual 167