Innovative Technology NV11 User Manual page 24

NV11 Manual Set – Section 1
Acceptor runs slowly
or intermittently
Bezel LEDs are
flashing
Motor continues to
run
If you are unsure about the cause or how to resolve the problem, please contact ITL's
technical support department. Support contact details can be found on the ITL
website (www.innovative-technology.co.uk), or on the last page of this section.
Copyright © Innovative Technology Ltd 2012
Foreign objects in
note path
Incorrect supply
voltage
Unit damage
Various reasons
Foreign object or
note in the note path
Check and clean the note path (see Section 2 of this
manual set).
Check drive belts are fitted correctly and that there is no
debris underneath the belts.
Check voltage and current supplied to the validator are
within the tolerances specified in the Technical
Specification (see subsection 1.8 or Section 6 of this
manual set).
If possible, replace damaged components (see Section 4
of this manual set).
IF YOU HAVE ANY DOUBTS, RETURN THE UNIT TO ITL
FOR REPAIR
Check the flash code tables for an understanding of the
issue (see subsection 1.9 of this manual).
Check and clean the note path (see Section 2 of this
manual set), then reset the validator.
In some cases you may also need to reset the host
machine.
15
GA963-2