Innovative Technology NV9 User Manual
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Doc: NV9 Range User Manual
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Summary of Contents for Innovative Technology NV9

  • Page 1 Doc: NV9 Range User Manual Version: 1.0...
  • Page 2: Table Of Contents

    Re-programming ........................... 18 ............................19 EZEL OUNTING 4.2.1 Bezel Fitting ............................19 4.2.2 Bezel Removal ..........................19 ............................20 ASHBOX OUNTING 4.3.1 Cashbox Fitting ..........................20 4.3.2 Cashbox Removal ...........................21 Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 1 of 63...
  • Page 3 IF5 Interface ...........................40 ..............................41 ARALLEL 6.7.1 General Description ........................41 6.7.2 Pinout .............................41 6.7.3 Inhibit Control ..........................42 6.7.4 Escrow Control..........................42 6.7.5 Busy Control ...........................42 Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 2 of 63...
  • Page 4 RUSTED 11.7 ...........................60 SCROW ONTROL 11.7.1 Escrow Timing Diagram......................61 11.8 ......................61 OWER IMING IAGRAM 11.9 ......................62 ONFIGURATION UTTON UNCTIONS 11.10 ........................62 AMING ONVENTION Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 3 of 63...
  • Page 5 << Back to Contents 11.11 ....................63 ROGRAMMING VIA ONFIGURATION Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 4 of 63...
  • Page 6: Document Introduction

    Authorized Reseller, and extending for the length of time stipulated by Innovative Technology Ltd. A list of Innovative Technology Ltd offices can be found in every section of this manual set. If the product proves defective within the applicable warranty period, Innovative Technology Ltd will repair or replace the product.
  • Page 7: Product Safety Information

    In no event will Innovative Technology Ltd be liable for any damages, including loss of profits, cost of cover or other incidental, consequential or indirect damages arising out the installation, maintenance, use, performance, failure or interruption of an Innovative Technology Ltd product, however caused.
  • Page 8 Napájecí svorky a/nebo konektory: Nejsou sledované pro externí kabeláž • Sledovaný stupeň znečištění je: 2 • Následující krytí konečného produktu jsou požadované: Mechanické, Protipožární Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 7 of 63...
  • Page 9: Product Introduction

    2 PRODUCT INTRODUCTION 2.1 General Description The NV9 range are versatile banknote validators with cashbox and bezel options to suit all applications, boasting enhanced sensing technology and a high acceptance rate for multi- currency. The units can be mounted horizontally or vertically and exceptional field reliability make them a truly global product range.
  • Page 10 << Back to Contents NV11+ NV12+ Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 9 of 63...
  • Page 11: Bezel Options

    PA00985 NV9USB Facia Long nv11-spares/nv9-usb-facia-long-detail 2.6 Cashbox Options ITL Part Number Description Details http://www.innovative- PA00185 NV9 USB 300 Clip On Cashbox technology.com/shop/bezels/nv9-300-clip-on- cashbox-detail http://www.innovative- PA00186 NV9 USB 300 Lockable Cashbox technology.com/shop/bezels/nv9-300-lockable- cashbox-detail http://www.innovative- PA00192 NV9 USB 300 Slide Cashbox technology.com/shop/bezels/nv9-300-slide-...
  • Page 12: Technical Data

    << Back to Contents 3 TECHNICAL DATA 3.1 Dimensions Note: If required, IGES 3D models are available on request from ITL technical support; support@innovative-technology.com Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 11 of 63...
  • Page 13: Weight(S)

    NV9 300 slide with bezel – 1.86kg NV9 600 clip with bezel – 1.72kg NV9 600 slide with bezel – 2.14kg NV11 NV9 300 clip with bezel + note float – 2.22kg NV12 NV9 300 clip with bezel + NVR-280 printer – 2.2kg 3.3 Environmental Requirements...
  • Page 14: Power Supply Guidance

    5.0 A 3.4.3 Power Supply Guidance The NV9 Range of products require a stable 12V DC power supply. Please check the power requirements of your host machine and other peripherals to dimension a suitable power environment for your machine setup.
  • Page 15: Media Requirements

    The NV9 range supports multiple currencies and denominations as per the specifications detailed in the table above. Furthermore polymer and windowed notes are in use in a number of countries and so are already fully supported on the NV9 range of validators.
  • Page 16: Barcode Requirements

    This space should be 10mm. Positioning The barcode itself should be centred along the width (D) on the ticket. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 15 of 63...
  • Page 17 Narrow Bar Width Maximum: 0.6mm W:N Ratio 90mm to 166mm Number of Characters Minimum: 6 Minimum 10mm Maximum: 24 Barcode must be centred Minimum 10mm Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 16 of 63...
  • Page 18: Mechanical Installation

    The NV11+ and NV12+ have the same space envelope so swapping the recycler for the printer will not require any mechanical adjustments. Innovative Technology Ltd. has a policy of continuous product improvement. Due to design changes, older model or product bezels (and cashboxes) may not be compatible with the current NV9USB+.
  • Page 19: Power Supply

    4.1.2 Software Compatibility 4.1.2.1 Interface Protocols When using the NV9 range of products as a fitting replacement for an older model or product some events such like credits may be given earlier. This is due to improved firmware routines and faster motors being used. This may cause missing events such like credits in those host machines where timeouts are defined for the older model or product.
  • Page 20: Bezel Mounting

    (2). 2. Lift Bezel Now bezel is free of locating lugs, lift bezel upwards (3). Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 19 of 63...
  • Page 21: Cashbox Mounting

    2. Clip-on Cashbox The clip-on cashbox attaches directly to the validator and is identical to the process above. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 20 of 63...
  • Page 22: Cashbox Removal

    Simply slide the cashbox back so that the locating tabs are no longer locked in position. You can then pull cashbox away from unit. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 21 of 63...
  • Page 23: Lock Mounting

    << Back to Contents 4.4 Lock Mounting The NV9 range has an option for a 300-lockable cashbox. This is designed for a 300- slide cashbox option. ITL Part Number: PA00186 Webshop link: https://innovative-technology.com/shop/nv9-a-nv11-spares/nv9-300- lockable-cashbox-detail Details on the locking position can be found below.
  • Page 24: Lock Specifications

    << Back to Contents 4.4.2 Lock Specifications Locks for the NV9 range cashbox are available from Innovative Technology Ltd. ITL Part Number: PA00650 Webshop Link: http://innovative-technology.com/shop/nv200-spares/lock-detail Please note: PA00650 is a universal lock across a number of our products therefore the website may stock it under a different product’s spare list.
  • Page 25: Machine Mounting

    4.5.2 Earth Bonding It is very important that the NV9USB+ is properly bonded to earth. Lack of proper bonding can cause communication issues and other failures. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 24 of 63...
  • Page 26: Software Installation And Configuration

    For detailed instructions please refer to the relevant manual package supplied with the software or contact support@innovative-technology.com. 5.2 Software Downloads All software from Innovative Technology Ltd is free of charge and can be downloaded from the website www.innovative-technology.com/support/secure- download once registered and logged in.
  • Page 27: Hardware Setup

    Connect the power supply to the DA2. Connect the USB cable to the DA2 and to your computer or laptop. Connect the Ribbon cable from the DA2 to the validator. Direct USB: Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0...
  • Page 28: Switching To Programming Mode (Ssp)

    << Back to Contents Please note: the connection methods are identical between NV9 and NV11 products. NV12: 5.4.1.4 Switching to Programming Mode (SSP) Before programming via Validator Manager, the device needs to be switched to its programming mode (SSP interface). Please refer to Appendix 11.5...
  • Page 29: Da3

    DA3. Once programmed the user can update or override existing software as well as test the functionality of the validator, away from the host machine. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0...
  • Page 30: System Requirements

    Once the download has begun, you will see the blue LED’s start to swirl and will continue to do so until download is complete. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0...
  • Page 31: Smart Update Da3

    5.4.3 Remote Updates 5.4.3.1 General Description The NV9 range of products all support remote update, which is the ability to send an update file via protocol commands. This means that you do not physically have to be stood at the machine, as the host initiates the download via the protocol.
  • Page 32: Configuration Card

    Full instructions on programming via the configuration card can be found in Appendix 11.11 Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 31 of 63...
  • Page 33: Protocols And Interfacing

    << Back to Contents 6 PROTOCOLS AND INTERFACING 6.1 Introduction The NV9 range supports standard industry protocols. Interfaces that are not listed may be available upon request. For any queries regarding interfaces that are not listed please contact support@innovative-technology.com. Caution!
  • Page 34: Setup Examples

    USB connections. 6.2.3 Setup Examples The drawings below highlights how to connect the NV9 range to an SSP or eSSP host machine using available cables and interfaces from Innovative Technology Ltd. For cable drawings please refer to Appendix 11.1.
  • Page 35 SMART Payout to NV200 Adapter technology.com/shop/cables/smart- payout-to-nv200-adaptor-detail http://www.innovative- Cable CN00214 USB Type A to B technology.com/shop/cables/usb-a-to-b- cable-assembly-detail http://www.innovative- Interface IF17 TTL to USB Converter technology.com/shop/accessories/if17- interface-converter-detail Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 34 of 63...
  • Page 36 NVr-280 Cable technology.com/shop/cables/nvr280- cable-detail http://www.innovative- Cable CN00214 USB Type A to B technology.com/shop/cables/usb-a-to-b- cable-assembly-detail http://www.innovative- Interface IF17 TTL to USB Converter technology.com/shop/accessories/if17- interface-converter-detail Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 35 of 63...
  • Page 37: Cctalk

    + Vin Power +12/24VDC Supply Power 0V Supply (GND) Caution! +12VDC and 0V (GND) must always be connected, also when using USB connections. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 36 of 63...
  • Page 38: Cctalk Des Encryption

    Trusted Mode maintaining security. The Trusted Mode can only be entered by a physical access to the validator. Please refer to Appendix 11.6 details. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 37 of 63...
  • Page 39: General Description

    + Vin Power +12/24VDC Supply Power 0V Supply (GND) Caution! +12VDC and 0V (GND) must always be connected, also when using USB connections. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 38 of 63...
  • Page 40: Sio And Si2

    USB Data - USB Vcc Power USB Vcc (+5VDC) Factory Use Only Do not connect + Vin Power +12/24VDC Supply Power 0V Supply (GND) Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 39 of 63...
  • Page 41: Mdb

    NV9USB+ of 12v +/- 10%. The IF5 drops this higher voltage down to the required level. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0...
  • Page 42: Parallel

    Data Not Used USB Vcc Power Not Used Factory Use Only Do not connect + Vin Power +12VDC Supply Power 0V Supply (GND) Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 41 of 63...
  • Page 43: Inhibit Control

    (GND) the Master Inhibit is set and the validator is disabled. 6.7.4 Escrow Control The NV9 validator has a single note escrow facility. This allows the unit to hold onto the note once validated, and then only stack the note into a cashbox when the host machine confirms that the Vend operation has been completed.
  • Page 44: Binary

    Inhibit 3 Input Inhibit Input Channel 3 Inhibit 4 Input Inhibit Input Channel 4 Busy Output Output Busy Signal Escrow Input Input Escrow Control Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 43 of 63...
  • Page 45: Inhibit Control

    (GND) the Master Inhibit is set and the validator is disabled. 6.8.4 Escrow Control The NV9 validator has a single note escrow facility. This allows the unit to hold onto the note once validated, and then only stack the note into a cashbox when the host machine confirms that the Vend operation has been completed.
  • Page 46: Pulse

    Data Not Used USB Vcc Power Not Used Factory Use Only Do not connect + Vin Power +12VDC Supply Power 0V Supply (GND) Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 45 of 63...
  • Page 47: Inhibit Control

    (GND) the Master Inhibit is set and the validator is disabled. 6.9.4 Escrow Control The NV9 validator has a single note escrow facility. This allows the unit to hold onto the note once validated, and then only stack the note into a cashbox when the host machine confirms that the Vend operation has been completed.
  • Page 48: Routine Maintenance

    7 ROUTINE MAINTENANCE 7.1 Introduction The NV9 range of products have been designed to minimise any performance variation over time. Much of this is achieved by careful hardware and software design. However, depending upon the environment the validator and/or its modules may at some time require cleaning, belt changing or note path clearing.
  • Page 49: First Level Support

    Cash Box Jam Not applicable Not applicable Firmware Interface Checksum EEPROM Dataset Note Float Checksum Checksum Checksum Incompatable PSU too Low PSU too High Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 48 of 63...
  • Page 50: Status Led Flash Codes

    8.3 Configuration Button The NV9USB+ and NV11+ both have a configuration button that has several functions available to the user. These are detailed below: Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 49 of 63...
  • Page 51: Dil Switches

    When ON, the button can be held to print a test ticket. Safe Mode: Enables SSP with default settings When ON, upon powering the unit the printer head will start in SSP. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 50 of 63...
  • Page 52: Second Level Support

    9.2 Fault Finding Chart You can use the below chart as an aid, in order to help resolve a number of common issues you might experience. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 51 of 63...
  • Page 53: Clearing A Jam

    2. Open the Note Path Slide the red catch to the left (1) Lift up the top half of the unit (2) Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 52 of 63...
  • Page 54: Cleaning The Product(S)

    2. Open the Note Path Slide the red catch to the left (1) Lift up the top half of the unit (2) Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 53 of 63...
  • Page 55: Printer Head

    Use ethyl or isopropyl alcohol to clean the thermal printer. TIP: use the compressed air before using the alcohol or after it has dried. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 54 of 63...
  • Page 56: Changing The Drive Belts

    TIP: Pushing the drive wheels down into your desk, helps. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 55 of 63...
  • Page 57: Clearing A Checksum Error

    Please refer to our GA02037 - Software calibrate the validator, using the Guide for full instructions on how to use appropriate calibration paper ITL Diagnostics. (LB00149) Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 56 of 63...
  • Page 58: Compliances And Approvals

    10 COMPLIANCES AND APPROVALS 10.1 EC Declaration of Conformity • RoHS • EN Directives • UL • REACH • WEEE • Central Bank Approvals Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 57 of 63...
  • Page 59: Appendix

    • If SSP is needed, Press and hold red button until bezel light illuminates • As soon as the bezel illuminates, release button. • Unit will flicker, reset and start up again in SSP Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0...
  • Page 60: Cctalk Des Encryption - Trusted Mode

    • If successful, the LED described above will be blinking. • The unit will remain in trusted mode for 30 seconds or until DES key has been exchanged. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 59 of 63...
  • Page 61: Escrow Control

    Hold Pin 10 High Note Rejects Check Credit Line/s No Response Pulse Received? in 30s Note Forcibly Credit Removed By Customer Hold Pin 10 Low Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 60 of 63...
  • Page 62: Escrow Timing Diagram

    << Back to Contents Caution! Only book the credit on the second Vend pulse! 11.7.1 Escrow Timing Diagram 11.8 Low Power Mode Timing Diagram Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 61 of 63...
  • Page 63: Configuration Button Functions

    << Back to Contents 11.9 Configuration Button Functions 11.10 File Naming Convention Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 62 of 63...
  • Page 64 LEDs will flash at a fast rate while programming takes place. After completion of programming the validator will reset. Copyright © Innovative Technology Ltd 2018 Doc: NV9 Range User Manual Version: 1.0 Page 63 of 63...

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