ASCOM i62 Configuration Manual page 25

Vowifi handset
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Configuration Manual
Ascom i62 VoWiFi Handset
• License for i62 Protector
• Upgrading license i62 Messenger to Protector
• License Ekahau i62, see
• License Shared Phone i62, see
• License mandown/nomovement i62, see
page 49 for additional settings.
There are three alternatives for upgrading a handset:
• Automatic upgrade, see
• License upgrade using import/export, see
• Manual upgrade, see
NOTE: A handset can be re-licensed up to 99 times.
Automatic license upgrade
Use this option if the PDM has an Internet connection to the License Server.
1
Open the PDM.
2
Put the handset in the Desktop Programmer (DP1) cradle.
First time the handset logs on the PDM, the license key will automatically be
downloaded to the handset, go to step 4.
3
If the handset has been logged on to the PDM before, no automatic check for licenses
will be done. The PDM and License Server must be synchronized as follows;
• Select the "Licences" tab.
• Right-click the handset in the list.
• Select "Refresh".
The license key will now be downloaded to the handset.
4
The handset will be restarted. See also
License
If the handset has been updated to a new device type (to i62 Messenger or
i62 Protector), both the new device and the old device is displayed in PDM. The old
device has to be manually removed.
License upgrade using import/export
Use this option if the PDM has no Internet connection to the License Server. A product
information file (.XML) must first be exported from the PDM, and then imported to the
License Web.
1
Put the handset in the Desktop Programmer (DP1)cradle.
2
Open the PDM.
• Select the "Licences" tab.
• Right-click the handset(s) in the list.
• Select "Export".
• Save the file on a computer with Internet connection to access the License Web
later on.
20 June 2012 / Ver. E
5. Maintenance
6.15 Location
6.5.9 Shared Phone
Automatic license upgrade
Manual license
on page 18 for viewing the handset's license option(s).
on page 57 for additional settings.
on page 39 for additional settings.
6.8.5 Man-down and No-movement Alarm
.
License upgrade using
upgrade.
5.1.7 Upgrade Handset Functionality using
TD 92675EN
on
import/export.
19

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Do you have a question about the i62 and is the answer not in the manual?

Questions and answers

katrina mcconvey
February 19, 2025

no access solving

1 comments:
Mr. Anderson
February 19, 2025

To solve access issues with the Ascom i62, follow these steps:

1. Login to the Device:
- Enter the phone's IP address in the browser.
- Click the login link in the top right corner.
- Enter the username “admin” and password “changeme”.
- Click OK.

2. Check Logs and Errors:
- Navigate to the Troubleshoot tab.
- Review the Syslog for real-time handset actions.
- Check the Errorlog for stored errors and download it if needed.

3. Review WLAN and Voice Statistics:
- Open the Statistics tab to check call and WLAN connectivity details.

4. Wi-Fi Configuration Adjustments:
- Ensure consistent transmission power across all APs.
- Avoid large power variations set by ARM.
- Match AP channels with the i62 configuration.
- If connectivity is intermittent, test with one AP first, then expand.

5. SSID Profile Optimization:
- Use a clean SSID profile and apply optimizations step by step.
- Observe behavior after each change to identify potential issues.

If the issue persists, provide logs to Ascom support for further analysis.

This answer is automatically generated

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