ASCOM i62 VoWiFi User Manual
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ASCOM i62 VoWiFi User Manual

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TD 92599EN
User Manual
Ascom i62 VoWiFi Handset
1 September 2011/ Ver. B

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  • Page 1 TD 92599EN User Manual Ascom i62 VoWiFi Handset 1 September 2011/ Ver. B...

  • Page 2: Table Of Contents

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Contents 1 Introduction ........................5 1.1 Target Group ......................5 1.2 Prerequisite ......................5 1.3 How to Use This Document ..................5 1.3.1 System Administrators................... 5 1.3.2 End Users ......................6 1.4 Abbreviations and Glossary ..................6 1.5 Functions and Accessories ..................
  • Page 3 User Manual TD 92599EN Ascom i62 VoWiFi Handset 4.4 Lock/Unlock the Keypad ..................22 4.5 Lock/Unlock the Handset ..................22 5 Menu Tree........................23 5.1 Calls ........................23 5.2 Contacts ......................24 5.3 Profiles ......................... 25 5.4 Messaging ......................26 5.5 Services .........................
  • Page 4 User Manual TD 92599EN Ascom i62 VoWiFi Handset 6.6 Push-to-Talk Group Call..................37 6.6.1 Accept a PTT Invitation................. 37 6.6.2 Decline a PTT Invitation ................38 6.6.3 Re-join a PTT Group ..................38 6.6.4 Call a PTT Group .................... 38 7 Alarm Operation ......................
  • Page 5 User Manual TD 92599EN Ascom i62 VoWiFi Handset 9.7.3 Display Settings .................... 57 9.7.4 Time & Date Settings ..................57 9.7.5 Answering..................... 58 9.7.6 Change Text size for Messages ..............59 9.7.7 Change the Menu Language ................. 59 9.7.8 Change Owner ID ..................59 9.7.9 Alarm Settings ....................
  • Page 6 User Manual TD 92599EN Ascom i62 VoWiFi Handset 14.4 Attach Cover for No Clip ..................68 14.5 Replacement of Handsets ................... 68 15 Troubleshooting ......................69 16 Related Documents ....................70 17 Document History ...................... 70 Index ..........................71 1 September 2011/ Ver. B...

  • Page 7: Introduction

    Ascom i62 VoWiFi Handset Introduction This document describes features and settings available for the Ascom i62 VoWiFi Handset. The VoWiFi Handset is feature-rich with color display, telephony, and messaging. It is designed to be used in medium demanding environments such as hospital environments, but also office environments.

  • Page 8: End Users

    • 4 Basic Operation on page 21 See also Quick Reference Guide, Ascom i62 VoWiFi Handset, TD 92597EN. Because of its handy format, a print-out can be placed next to the VoWiFi Handset as a quick reference. Abbreviations and Glossary...

  • Page 9: Functions And Accessories

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Functions and Accessories Functions Dynamic output power according to 802.11h Upgradable to Messenger a, b Upgradable to Protector Personal alarm b, c Man-down and No-movement alarm Automatic call after alarm Acoustic Location Signal (ALS) Alarm on outgoing call (e.g.

  • Page 10: Safety And Regulatory Instructions

    Battery pack Safety and Regulatory Instructions Read this chapter before using the Ascom i62 VoWiFi Handset. For safe and efficient operation of the VoWiFi Handset, observe the guidelines given in this manual and all necessary safety precautions when using the VoWiFi Handset. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, the Quick Reference Guide and the User Manual.

  • Page 11: Precautions

    User Manual TD 92599EN Ascom i62 VoWiFi Handset The Charging Rack shall only be connected with the following power supply: • 100–240 VAC/0.7A 50/60 Hz. IMPORTANT: In Sweden, Norway and Finland a connection to protective earth (safety grounding) must be provided.

  • Page 12: Regulatory Compliance Statements (Eu/Efta Only)

    User Manual TD 92599EN Ascom i62 VoWiFi Handset EU (ETSI): b/g: 2400–2483.5 MHz (Ch 1–13) and a: 5150–5350 MHz (Ch 36, 40, 44, 48, 52, 56, 60, 64), 5470–5710 MHz (Ch 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140) b/g: 2400–2483.5 MHz (Ch 1–11) and...

  • Page 13: Regulatory Compliance Statements (Usa And Canada Only)

    The maximum measured SAR value in this configuration is 0.689 W/kg. This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of non-Ascom approved accessories may violate the FCC and IC guidelines for RF exposure and should be avoided. 2.3.3...

  • Page 14: Environmental Requirements

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Operation is subject to the following two conditions: this device may not cause harmful interference, and this device must accept any interference received, including interference that may cause undesired operation. Le présent appareil est conforme aux règles FCC partie 15 et aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.

  • Page 15: Description

    User Manual TD 92599EN Ascom i62 VoWiFi Handset • Do not leave a battery where it could be subjected to extremely high temperatures, such as inside a car on a hot day. • Use the Desktop Charger or the wall mounted Charging Rack for charging. Charge the battery for at least one hour the first time you use the battery.
  • Page 16 User Manual TD 92599EN Ascom i62 VoWiFi Handset Earpiece speaker Volume button (up) To increase the earpiece speaker, headset, and the loudspeaker volume. Volume button (down) To decrease the earpiece speaker, headset, and the loudspeaker volume. Mute and PTT button To turn on/off audible signals in standby mode, or silencing the ring signal at incoming call.
  • Page 17 The plastic cover parts are made of durable PC/ABS material. The VoWiFi Handset has the enclosure protection IP44 and it also fulfils IEC 60068-2-32, procedure 1, which makes it drop proof from 1 meter onto concrete. Ascom approves 12 drops from 1.5 metre.

  • Page 18: Alphanumeric Keys

    User Manual TD 92599EN Ascom i62 VoWiFi Handset 3.1.1 Alphanumeric Keys a b c à â æ ç 2 . , ? ! - ‘ ” 1 d e f é è ê ë 3 j k l 5 g h i î ï 4 m n o ñ...

  • Page 19: Icons And Text In The Display

    User Manual TD 92599EN Ascom i62 VoWiFi Handset 3.1.3 Icons and Text in the Display The icons and text in the display indicate functions and settings the user has access to. The display normally displays date and time, the Owner ID and VoWiFi Handset number. The Owner ID can manually be set by the user.
  • Page 20 User Manual TD 92599EN Ascom i62 VoWiFi Handset “Headset connected” icon indicates that a corded headset is connected to the VoWiFi Handset. “New message” icon or “Interactive message” icon indicates that a new text message (or messages) has arrived. The icon remains in the status bar until all new messages in the inbox are read.

  • Page 21: Accessories

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Menu Icons The “Contacts” menu contains all names/numbers in the local phonebook. In addition, a company phonebook with up to 1000 entries can be downloaded to the phone via the Device Manager. It is also possible to access a central phonebook from the “Contact”...

  • Page 22: Rack Charger

    User Manual TD 92599EN Ascom i62 VoWiFi Handset 3.2.2 Rack Charger The rack charger is used for charging up to six VoWiFi Handsets at the same time. Refer to the Installation and Operation Manual, CR3 Charging Rack, TD 92480EN. 3.2.3 Battery Pack Charger The battery pack charger (CR4) is used for charging up to six spare batteries.

  • Page 23: Basic Operation

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Basic Operation Note: For information on how to answering/ending a call, see 6.1 Incoming Call on page 32. Switch the Handset On/Off Switch the Handset On Press and hold the End key When pressing the End key, the display lights up.

  • Page 24: Turn The Audible Signal On/Off

    Press “OK”. Note: If configured in the Device Manager, it is possible to call an emergency call while the VoWiFi Handset is locked. Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. 1 September 2011/ Ver. B...

  • Page 25: Menu Tree

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Menu Tree Calls Call list > 1234 12:00 > Call 1235 14:00 More > Time of call etc. Edit number Save number > Work number Mobile number Other number Send message >...

  • Page 26: Contacts

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Contacts Call contact > Search From contact list Add contact > > Name > Work number > Mobile number > Other number > Ring signal > From call list > Edit contact >...

  • Page 27: Profiles

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Profiles Normal > Name Volume > Ring signals > Internal call > Play Back External call > (same as above) Callback > (same as above) Message alert > Play Back Vibrating alert >...

  • Page 28: Messaging

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Messaging Note: Applicable to Messenger and Protector only. Inbox > Message > View > Reply > Enter text > Send list More > Delete Forward Call sender Call no. in text > Call...

  • Page 29: Services

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Services Note: Applicable to Messenger and Protector only. Note: This function is configured by the administrator. Add new > Enter name > Phone call > Phone number > Enter number > Save “Contacts access”...

  • Page 30: Short Cuts

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Short cuts Soft Keys > Left > Name Function > Not used Phone call > Enter number Call list Contact list Central Phonebook Message inbox Send message > Enter number Change profile >...

  • Page 31: Connections

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Connections Headset > Mic on boom Mic on cable Hearing protection Network > Select > Network A (example) In charger > No action Switch off Sound off Change profile > Edit Back Settings –...
  • Page 32 User Manual TD 92599EN Ascom i62 VoWiFi Handset Answering > Answering key > Hook-off (Call-key) Any key Answering behaviour > Automatically > Change Back Loudspeaking > (same as above) Quick answer > (same as above) Messages > Text size >...

  • Page 33: In Call

    The menu tree can be customized by hiding some of the functions that are available but for example not in use. Which functions that could be hidden are defined in the Device Manager. Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. 1 September 2011/ Ver. B...

  • Page 34: Calling

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Calling Incoming Call The flashing LED, accompanied by a ring signal and/or a vibrating VoWiFi Handset, gives a notice of a call. Ring signal and vibrator can be disabled, see 9.7.1 Sound and Alert Settings on page 54.

  • Page 35: Dial The Sender Of A Message

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Press “Menu”. Select “Calls” Select “Call list”. Select a number. Press or the soft key “Call” to dial. The number can be edited before the call is dialled. Press “More” and select “Edit number”. The 25 last received, dialled or missed calls are stored in a call list.

  • Page 36: In Call

    In Call Note: Some of these functions are system-dependent. The parameters are set up in the Device Manager, refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN, and Installation and Operation Manual, Portable Device Manager (PDM), TD 92325EN.

  • Page 37: Start A New Call During Conversation

    User Manual TD 92599EN Ascom i62 VoWiFi Handset 6.3.4 Start a New Call during Conversation Note: If configured in the Device Manager, it is possible to call an emergency call while the VoWiFi Handset/keypad is locked. During the ongoing emergency call, the soft key “More” is disabled.

  • Page 38: Conference Call

    User Manual TD 92599EN Ascom i62 VoWiFi Handset 6.3.9 Conference Call Prerequisite, a new call has been started during conversation, see 6.3.4 Start a New Call during Conversation on page 35. A call has to be invited to the conference call as follows: Step to the call on hold (indicated with ) with the five-way Navigation key.

  • Page 39: Push-To-Talk Group Call

    Note: PTT group(s) must be defined in the Device Manager, and Messaging Group(s) in the Configuration tool (IMS3 or Unite CM), to be able to use this function. Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN, Installation and Operation Manual, IMS3, TD 92762EN, and Installation and Operation Manual, Unite Connectivity Manager, TD 92735EN.

  • Page 40: Decline A Ptt Invitation

    Alarm Operation The alarm features are system dependent and applicable to Protector only. Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. Push-Button Alarm Send Personal Alarm Press the alarm push-button twice or more. Depending on set parameters, the text “Personal alarm”...

  • Page 41: Man-Down And No-Movement Alarm

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Man-down and No-movement Alarm Note: Applicable to Protector only. The handset version must be WH1-AAAA/2A or above (see label under battery cover). These functions require a license. The Man-down alarm will react if the VoWiFi Handset is tilted (default 45°) from the vertical for a predefined period of time (default 7 seconds).

  • Page 42: Acoustic Location Signal

    • Loudspeaking mode, or • Monitor mode, or • Normal mode Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN for more information. Alarm with Additional Information Information about the VoWiFi Handset’s approximate location is automatically sent along...

  • Page 43: Location

    APs measure the client signal strength for received data packets and forwards those measurements to the Cisco Mobility Services Engine. Your system administrator must configure the VoWiFi Handset for Cisco RTLS, refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN, for more information.
  • Page 44 User Manual TD 92599EN Ascom i62 VoWiFi Handset Select “Call list”. Step with to select number in the list. Press “Call” or to dial. Note: A short press on replaces steps 1–4. View the Time of a Call Enter the menu by pressing the “Menu” soft key.

  • Page 45: Missed Calls

    9.1.3 Call Diversion Note: This function is system-dependent. The parameters are set up in the Device Manager, refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. Divert All Calls Enter the menu by pressing the “Menu” soft key.

  • Page 46: Contacts

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Select “Divert calls” Select “All calls”. Enter number (maximum 24 digits) to divert to. Select “Activ.” The check box “On” is marked. Press “Back” until the screen turns to idle mode. The VoWiFi Handset sends a diversion reason code to the system when establishing a call.

  • Page 47: Call Contact

    User Manual TD 92599EN Ascom i62 VoWiFi Handset entry” icon , which means that they are not editable. The contacts will only include work number. It is also possible to access a central phonebook , see 6.2.7 Dial a Name from the Central...

  • Page 48: Edit Contact

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Press “Add”. Enter name, see 3.1.1 Alphanumeric Keys on page 16. Press “OK”. Press “Save”. It is also possible to save a contact by opening the call list: Press “Menu” and select “Calls”...

  • Page 49: Profiles

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Search by Name Press “Menu”. Select “Contacts” in the menu. Select “Central phonebook”. Select “Search by name”. Enter First name and/or Last name. Press “Search”. The search result will be displayed. Search by Number Press “Menu”.

  • Page 50: Messaging

    Messaging The following features are applicable to Messenger and Protector only, refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. When a text message is received, the LED starts flashing and the message alert signal sounds. The “New message” icon , and the content of the received message are automatically displayed.
  • Page 51 User Manual TD 92599EN Ascom i62 VoWiFi Handset Press “View”. Press “Reply”. Enter text. See 3.1.1 Alphanumeric Keys on page 16. Press “Send”. Delete Message Press “Menu”. Select “Messaging” in the menu. Select “Inbox” to view the message list. Select a message by using on the Navigation key.

  • Page 52: Write New Messages

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Press “More”. Select “Call no. in text” Select number from the list. Press “Call” Save Number Press “Menu”. Select “Messaging” in the menu. Select “Inbox” to view the message list. Select a message by using on the Navigation key.

  • Page 53: Sent Messages

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Select “Unsent” Select message in the list. Select “More”. Select “Delete” or “Delete all”. Select “Yes” if the unsent message(s) shall be deleted. 9.4.4 Sent Messages Press “Menu”. Select “Messaging” to view the message list.

  • Page 54: Services

    Services The following features are applicable to Messenger and Protector only, refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. With this menu it is possible to customize your own menu with services/functions that are used often. A list of predefined services/functions are available: Phone call, Send data, Send message, PTT, and Edit alarm data.

  • Page 55: Define Hot Keys

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Select “Value” (only for some of the functions), and press “Select”. Enter a value, for example a number. Press “OK”. Select “Control question”, and press “Select”. It is off by default. Press “Back”.

  • Page 56: Settings

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Select “Function”. Press “Select” to select function. Select function from list. Press “Select” and then press “Back”. Select “Value” (only for some of the functions), and press “Select”. Enter a value for example a number.

  • Page 57: Phone Lock Settings

    Note: It is possible to answer/end an incoming call while the keypad is locked. If configured in the Device Manager, it is also possible to call an emergency call while the keypad is locked. Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. Press “Menu”.
  • Page 58 User Manual TD 92599EN Ascom i62 VoWiFi Handset Deactivate the Automatic Key Lock Press “Menu”. Select “Settings” in the menu. Select “Locks”. Select “Automatic key lock”. Select “Off” for deactivation of automatic key lock. Activate the Phone Lock The VoWiFi Handset can be protected for unauthorized use. If this function is activated, a PIN code has to be entered at power on, or when the VoWiFi Handset is placed in a charger—this behaviour will first be activated when the VoWiFi Handset is placed in the...

  • Page 59: Display Settings

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Press “OK”. Enter the new PIN code. Change field by using on the Navigation key and enter the new PIN code again. Press “Save”. 9.7.3 Display Settings Brightness Press “Menu”. Select “Settings”...

  • Page 60: Answering

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Select “Time & Date”. Press “Select”. Select “Date format”, press “Select”. Selectable date format: Date format Example Designation DD MMM YY 10 Jan 09 MMM DD YYYY Jan 10 2009 YYYY-MM-DD 2009-01-10...

  • Page 61: Change Text Size For Messages

    User Manual TD 92599EN Ascom i62 VoWiFi Handset 9.7.6 Change Text size for Messages Press “Menu”. Enter “Settings” in the menu. Select “Messages”. Select “Text size”. The default text size is “Normal”. Select “Normal” or “Large” size. Press “Back”. 9.7.7 Change the Menu Language Note: The language menu is easy to find by the *-icon in the “*Language”...

  • Page 62: Connections

    This is done in the Device Manager, refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. If an own profile is configured in the Device Manager, it will be selectable in the VoWiFi Handset menu.

  • Page 63: Network

    User Manual TD 92599EN Ascom i62 VoWiFi Handset 9.8.2 Network Enter the menu by pressing the “Menu” soft key. Select “Connections” in the menu. Select “Network”. Select network in the list. The VoWiFi Handset restarts if the network is changed.

  • Page 64: Advanced Functions

    “Voice mail number not defined” is displayed. Some systems require that the mailbox extension number is downloaded to the VoWiFi Handset, refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. 1 September 2011/ Ver. B...

  • Page 65: Receive A Message With Request For Answer

    They are shown as unread in the message list and will not be shown as read until you have closed them. Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN for information on how to configure the message queue.

  • Page 66: Interactive Messaging

    User Manual TD 92599EN Ascom i62 VoWiFi Handset 11.5 Interactive Messaging Interactive Messaging (IM) is a function that extends basic messaging. It makes it possible for a user of a VoWiFi Handset to access information from a client application in the system.

  • Page 67: Send Mobile Data With A Prefix

    • A TFTP server over the air, see Installation and Operation Manual, IMS3, TD 92762EN, or Installation and Operation Manual, Unite Connectivity Manager, TD 92735EN. Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. 1 September 2011/ Ver. B...

  • Page 68: Maintenance

    User Manual TD 92599EN Ascom i62 VoWiFi Handset To view the VoWiFi Handset’s software version, enter *#34# in idle mode. See also 10.1 Device Information on page 62. Maintenance 14.1 Maintenance of Batteries 14.1.1 Battery Warnings The “Low battery” icon is displayed when the battery has 10% or lower of its capacity left.

  • Page 69: Attach The Hinge-Type Clip

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Figure Figure 9. Easy replaceable battery, unlock the lid and remove the battery. 14.2 Attach the Hinge-type Clip Attach the hinge-type belt clip as described in the illustration below. Figure Figure 10. Screw the hinge-type clip into position.

  • Page 70: Attach The Swivel-Type Clip

    Figure 12. Screw the cover into position. 14.5 Replacement of Handsets A VoWiFi Handset can be replaced with a new one if it is broken. Refer to Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. 1 September 2011/ Ver. B...

  • Page 71: Troubleshooting

    24 hours after a change in the system or by turning the VoWiFi Handset off and on again. Error or Warning Messages Refer to the Configuration Manual, Ascom i62 VoWiFi Handset, TD 92675EN. 1 September 2011/ Ver. B...

  • Page 72: Related Documents

    TD 92599EN Ascom i62 VoWiFi Handset Related Documents Data Sheet, Ascom i62 VoWiFi Handset TD 92587EN Quick Reference Guide, Ascom i62 VoWiFi Handset TD 92597EN Configuration Manual, Ascom i62 VoWiFi Handset TD 92675EN Data Sheet, Portable Device Manager (PDM) TD 92324EN Installation and Operation Manual, Portable Device Manager (PDM) TD 92325EN Data Sheet, Integrated Wireless Messaging &...

  • Page 73: Index

    User Manual TD 92599EN Ascom i62 VoWiFi Handset Index Central phonebook........33, 45–46 Charge battery ............66 charging behaviour ........... 61 charging rack ............20 Accessories ............8, 19 Cisco RTLS..............41 Acoustic Location Signal ........40 Clip................. 15, 20 Administration menu..........
  • Page 74 User Manual TD 92599EN Ascom i62 VoWiFi Handset receive..............48 reply ..............48 Icons ................17 sent................ 51 display ..............17 text size..............59 menu icons ............19 unsent..............50 In call menu ............... 31 write ..............50 Inbox................48 Message list ...............
  • Page 75 User Manual TD 92599EN Ascom i62 VoWiFi Handset Safety precautions............9 Screen saver .............. 57 Second call ..............35 Security cord ............. 20 Services............... 52 menu..............27 Settings ............... 54–59 menu..............29 Shared phone............21 Short cuts............52–54 menu..............28 Signal strength ............

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