ASCOM i62 Configuration Manual page 12
Vowifi handset
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Also See for i62:
- Troubleshooting manual (80 pages) ,
- User manual (75 pages) ,
- Quick reference manual (23 pages)
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Table of Contents
Troubleshooting
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Do you have a question about the i62 and is the answer not in the manual?
Questions and answers
no access solving
To solve access issues with the Ascom i62, follow these steps:
1. Login to the Device:
- Enter the phone's IP address in the browser.
- Click the login link in the top right corner.
- Enter the username “admin” and password “changeme”.
- Click OK.
2. Check Logs and Errors:
- Navigate to the Troubleshoot tab.
- Review the Syslog for real-time handset actions.
- Check the Errorlog for stored errors and download it if needed.
3. Review WLAN and Voice Statistics:
- Open the Statistics tab to check call and WLAN connectivity details.
4. Wi-Fi Configuration Adjustments:
- Ensure consistent transmission power across all APs.
- Avoid large power variations set by ARM.
- Match AP channels with the i62 configuration.
- If connectivity is intermittent, test with one AP first, then expand.
5. SSID Profile Optimization:
- Use a clean SSID profile and apply optimizations step by step.
- Observe behavior after each change to identify potential issues.
If the issue persists, provide logs to Ascom support for further analysis.
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