HIKVISION DS-7200HGHI-SH Series User Manual
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HIKVISION DS-7200HGHI-SH Series User Manual

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DS-7200HGHI-SH Series
DS-7300HQHI-SH Series
DS-9000HQHI-SH Series
DVR USER'S MANUAL
Version 3.1.7
August 2015

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  • Page 1 DS-7200HGHI-SH Series DS-7300HQHI-SH Series DS-9000HQHI-SH Series DVR USER’S MANUAL Version 3.1.7 August 2015...
  • Page 2 The content of this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Hikvision Digital Technology Co., Ltd. (Hikvision). Hikvision assumes no responsibility or liability for any errors or inaccuracies that may appear in the book.
  • Page 3 Regulatory information FCC information This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of compliance: the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 4 Preventive and Cautionary Tips Before connecting and operating your DVR, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only. • Keep all liquids away from the DVR. •...

  • Page 5: Table Of Contents

    CONTENTS C H A P T E R 1 Introduction ....................... 8 Overview ............................ 8 Product Features ........................9 Rear Panel ........................... 12 Product Application Diagram ....................17 Operating Your DVR ........................ 18 Using the Front Panel Controls ..................... 18 Using a USB Mouse ......................
  • Page 6 Playing Back Recorded Files ....................71 Playing Back Multiple Channels .................... 72 Smart Search ........................73 Playing Back Tags ........................73 C H A P T E R 7 Backup ......................76 Backing up Video Clips ......................76 Selecting Video Clips ......................76 Backing up Video Clips ......................
  • Page 7 Configuring E-Mail Settings ....................108 C H A P T E R 9 Camera Management ..................110 Configuring OSD Settings ...................... 110 Configuring Privacy Mask....................... 111 Configuring Tamper-proof ...................... 111 Configuring Video Loss ......................112 Configuring Video Quality Diagnosis ..................113 C H A P T E R 10 RAID Configuration ..................
  • Page 8 Exporting and Importing Configuration ................... 136 Managing System ........................138 Upgrading the System Firmware ..................138 Restoring Default Settings ....................139...

  • Page 9: Chapter 1 Introduction

    C H A P T E R 1 Introduction Overview Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact your dealer. This manual is applicable to the following models: DS-7204HGHI-SH, DS-7208HGHI-SH, DS-7216HGHI-SH; DS-7308HQHI-SH, DS-7316HQHI-SH; DS- 9008HQHI-SH, 9016HQHI-SH This manual may contain several technically incorrect places or printing errors, and the content is subject to change without notice.

  • Page 10: Product Features

     Connectable to HD-TVI and analog cameras;  Connectable to the Coaxitron camera/dome with long transmission distance;  Connectable to IP cameras from Hikvision for HDVR series;  Each channel supports dual-stream. Main stream supports up to 1080P resolution and sub- stream supports up to WD1 resolution;...
  • Page 11 Recording and Playback  Holiday recording schedule configuration;  Cycle and non-cycle recording modes;  Normal and event video encoding parameters;  Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm;  8 recording time periods with separated recording types; ...
  • Page 12  Manually triggering and clearing alarms;  Importing and exporting of configuration file of devices;  Getting cameras type information automatically. Network Functions  1 self-adaptive 10M/100M network interface for DS-7204HGHI-SH; 1 self-adaptive 10M/100M/1000M network interface for other 7200/7300 series models; 2 self-adaptive 10M/100M/1000M network interface for 9000 series models;...

  • Page 13: Rear Panel

    Rear Panel Figure 4 DS-7208HGHI-SH Item Description VIDEO IN BNC connectors for video input. AUDIO IN RCA connector for audio input. AUDIO OUT RCA connector for audio output. DB15 connector for VGA output. Display local video output and menu. HDMI HDMI video output connector.
  • Page 14 Figure 5 DS-7316HQHI-SH No. Item Description VIDEO IN BNC interface for TVI and analog video input. VIDEO OUT BNC connector for video output. AUDIO IN RCA connector USB Port Universal Serial Bus (USB) port for additional devices. HDMI HDMI video output connector. DB15 connector for VGA output.
  • Page 15 eSATA Connects external SATA HDD, CD/DVD-RW. RS-232 Interface Connector for RS-232 devices.
  • Page 16 Figure 6 DS-9016HQHI-SH No. Item Description VIDEO IN BNC interface for TVI and analog video input. VIDEO OUT BNC connector for video output. AUDIO IN RCA connector USB Port Universal Serial Bus (USB) port for additional devices. HDMI HDMI video output connector. DB15 connector for VGA output.
  • Page 17 LINE IN BNC connector for audio input. eSATA Connects external SATA HDD, CD/DVD-RW. RS-232 Interface Connector for RS-232 devices.

  • Page 18: Product Application Diagram

    Product Application Diagram Figure 7 Product Application Diagram...

  • Page 19: Operating Your Dvr

    Operating Your DVR There are numerous ways to navigate and operate your DVR. You may use the Front Panel Controls, the included IR (Infrared) Remote, a Mouse and the Soft Keyboard. Using the Front Panel Controls Your DVR comes with built-in front panel controls, as shown in the following figure: Figure 8 7200HGHI-SH Panel Controls The controls on the front panel include: Status Indicators:...
  • Page 20 3. Alphanumeric/Control Buttons: Alphanumeric/Control buttons used in various menus of the DVR. -some uses include: Alphanumeric • Switching to the corresponding channel in Preview or PTZ Control mode. • Inputting numbers and characters in Edit mode. • Switching between different channels in Playback mode. -some uses include: Control •...
  • Page 21 and previous day of or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame. • Enter Button: The Enter button is used to confirm selection in any of the menu modes.
  • Page 22 6. USB Ports: Connects USB mouse or USE flash memory devices. 7. Control Buttons : some uses include: • ESC Button: The ESC button is used to escape to the previous menu and to arm/disarm the DVR in Preview mode. •...
  • Page 23 play or pause the video. In Single Play mode, pressing the Enter button will advance the video by a single frame. 9. Jog Shuttle Control: The Jog Shuttle control can be used to move the active selection in a menu. In the playback mode, the outer ring is used to speed up/slow down the video. The inner ring can be used to jump 30 seconds forward/backward in a video.

  • Page 24: Using A Usb Mouse

    12. DIRECTION/ENTER Buttons: Same as DIRECTION/ENTER buttons on front panel. 13. PTZ: Same as PTZ/IRIS- button on front panel. 14. ESC: Same as ESC button on front panel. 15. RESERVED: Reserved. 16. F1: Same as F1/LIGHT button on front panel. 17.

  • Page 25: Using The Soft Keyboard

    • Single-Click: Shows pop-up menu in preview interface. Exit to return to the previous menu. Using the Soft Keyboard When a mouse is used to perform task on the DVR, clicking on a text input field will bring up the Soft Keyboard, shown in Figure 9.

  • Page 26: Chapter 2 Activating Your Dvr

    C H A P T E R 2 Activating Your DVR To ensure the highest level of protection, Hikvision has launched a login procedure that requires users to create a new password for the admin account upon the first login to all devices. The password must contain 8 to 16 characters, combining numbers, lowercase letters, uppercase letters, and special characters.
  • Page 27 The password strength will be displayed, accompanied by a color  indicator • Level 0–Risky (red indicator): Not acceptable • Level 1–Weak (red indicator): Acceptable • Level 2–Fair (orange indicator): Acceptable • Level 3–Strong (blue indicator): Acceptable Activation will not be allowed unless the password is of acceptable strength Figures 14, 15, and 16).
  • Page 28 Figure 14 Risky (Inadequate) Strength Password Figure 15 Invalid Password Message...
  • Page 29 NOTE: The password strength is shown with a color indicator Figure 16 Weak (Adequate) Password Strength Figure 17 Fair (Adequate) Password Strength...
  • Page 30 SADP Software Activation (v2.2.3.5 or higher) 1. Launch the new version of the SADP software (v2.2.3.5). The software will display all Hikvision devices on the network. A new field called “Security” will display whether the DVR/NVR is active or not (Figure 20).
  • Page 31 • Level 0–Risky (no indicator): Not acceptable • Level 1–Weak (pink indicator): Acceptable • Level 2–Medium (yellow indicator): Acceptable • Level 3–Strong (green indicator): Acceptable Bar length indicates strength level. Activation will not be allowed unless the password is of acceptable strength Figures 23, 24, and 25).
  • Page 32 Risky Password The “Strength Meter” does not light up Figure 21 Password Field with “Risky” Unacceptable Password A message indicates that the password has to meet minimum requirements Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special characters for your password with at least two kinds of them contained.
  • Page 33 NOTE: The password strength is shown with a color indicator. Figure 23 Password Field with Weak Strength Password Figure 24 Password Field with Medium Strength Password...
  • Page 34 Figure 25 Password Field with Strong Strength Bar Figure 26 Confirmation Window...
  • Page 35 2. Go to Control PanelDevice Management (Figure 27). On the bottom of the screen in the Online Devices section the screen will display all Hikvision devices on the network. A new field called “Security” will display whether the DVR/NVR is active or not (Figure 28).
  • Page 36 Figure 27 iVMS 4200 Control Panel NVR Status: Inactive Figure 28 Inactive DVR/NVR Status...
  • Page 37 Risky Password The “Strength Meter” does not light up Figure 29 Activation Window with Risky (Inadequate) Password Strength A message indicates that the password has to meet minimum requirements Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special characters for your password with at least two kinds of them contained.
  • Page 38 Figure 31 Weak (Adequate) Password Strength Figure 32 Medium (Adequate) Password Strengt...
  • Page 39 Figure 33 Strong (Adequate) Password Strength NVR Status: Active Figure 34 Active DVR/NVR Status...
  • Page 40 • Web Interface Activation (use if the SADP or iVMS-4200 software do not support the activation procedure). ’s/ NVR’s 1. In a Web browser (i.e., Internet Explorer, Chrome, Safari), type the DVR IP address and press Enter. The Activation Window will appear instead of the login page (Figure 35).
  • Page 41 Figure 35 Activation Window The “Strength Meter” does not light up Figure 36 Risky (Inadequate) Password Strength...
  • Page 42 A message indicates that the password has to meet minimum requirements Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special characters for your password with at least two kinds of them contained. Figure 37 Risky (Inadequate) Password Warning Window Figure 38 Weak (Acceptable) Strength Password...
  • Page 43 Figure 39 Medium (Acceptable) Strength Password Figure 40 Strong (Acceptable) Strength Password...
  • Page 44  Password Strength Levels STRENGTH LEVEL DESCRIPTION Password length is fewer than eight characters, Level 0 (Risky) contains only one type of character, is the same as the user name, and/or is the mirror writing of NVRs will not accept a Level 0 password the user name.

  • Page 45: Chapter 3 Getting Started

    C H A P T E R 3 Getting Started Starting and Shutting Down Your DVR Proper startup and shutdown procedures are crucial to expanding the life of your DVR. Startup Your DVR  Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the unit.

  • Page 46: Rebooting Your Dvr

    1. Shutdown your DVR by going to Menu > Maintenance, click in the lower left corner to pop-up the Shutdown menu, as shown in Figure 42. Figure 42 Shutdown Menu 2. Select the Shutdown button. 3. Click the Yes button. Note: Do not press the POWER button again when the system is shutting down.

  • Page 47: Setting Date And Time

    Setting Date and Time It is extremely important to setup the system date and time to accurately timestamp recordings and events. Set up date and time as follows: 1. Enter the System Configuration menu by going to Menu > System Configuration > General.

  • Page 48: Checking The Status Of Your Dvr

    Figure 44 DST Settings Menu 5. To acquire the time and date over an NTP (Network Time Protocol) Server, check the Enable NTP checkbox. You can set the interval and enter your own NTP server. 6. Click the Apply button to save the settings and click to exit out of the menu.
  • Page 49 Figure 45 System Information Menu 1. Select the Device Info tab to enter the Device Information menu to view the device name, model, serial No., firmware version and encode version, as shown in Figure 45. 2. Select the Camera tab to enter the Camera Information menu to view the status of each camera, as shown in Figure 46.
  • Page 50 Figure 46 Camera Information Menu 3. Select the Record tab to enter the Record Information menu to view the recording status and encoding parameters of each camera, as shown in Figure 47. Figure 47 Record Information Menu...
  • Page 51 4. Select the Alarm tab to enter the Alarm Information menu to view the alarm information, as shown in Figure 48. Figure 48 Alarm Information Menu 5. Select the Network tab to enter the Network Information menu to view the network information, as shown in Figure 49.
  • Page 52 6. Select the HDD tab to enter the HDD Information menu to view the HDD status, free space, capacity, etc., as shown in Figure 50. Figure 50 HDD Information Menu...

  • Page 53: Chapter 4 Live Feed

    C H A P T E R 4 Live Feed Watching a Live Feed The Live Feed mode is automatically started after the DVR boots up. It is also at the very top of the menu hierarchy, thus hitting the ESC button multiple times (depending on which menu you’re on) will bring you to the Live Feed mode.
  • Page 54 Figure 51 Live Feed Mode The settings you may adjust with each display include: Manual Record: Enable/disable manual record by clicking the icon for a selected display. Instant Playback: Click the Instant playback icon to show the record in last five minutes. If no record is found, it means there is no record during the last five minutes Audio: Enable/disable audio for a selected display.
  • Page 55 2. Click the PTZ Control icon. This will bring up additional PTZ control buttons, as shown in Figure 53. Figure 53 PTZ Control Mode 3. Control the PTZ by using PTZ control buttons. Pan and tilt PTZ by clicking on the directional buttons.
  • Page 56 Menu 5. Click the Close icon to return to the Live Feed mode. Note: PTZ parameters for the camera must be set correctly before the PTZ can be controlled. Digital Zoom Mode: Enable digital zoom on the selected channel. Once enabled, the regular feed will be shown in the lower right corner while the zoomed in view will be shown on the full screen.
  • Page 57 Figure 55 Analog Camera Image Settings Menu 3. For analog camera, there are four preset modes for selection: Standard, Indoor, Dim Light and Outdoor. You can select one according to the real situation. 4. You can also adjust the image parameters like Brightness , Contrast , Saturation , Hue...

  • Page 58: Using Display Menu

    Using Display Menu The Display Menu can be accessed by right-clicking the mouse on any of the display in Live Feed mode. The Display Menu, as shown in Figure 57, allows you to quickly change into different display modes and to start/stop auto-switching of the display modes. Figure 57 Live Feed Display Menu Menu: Click to go to DVR Main Menu.

  • Page 59: Configuring Live Feed Displays

    Single Screen/Multi-Screen: Click to switch the display mode. Previous Screen/Next Screen: Click to view the previous/next set of display. In a 2x2 mode, this will show the next four display. In a 3x3 mode, this will show the next nine display. Start/Stop Auto-Switch: Click to start/ stop auto-switch.
  • Page 60 Figure 58 Display Menu The settings available to configure in this menu include:  Language: The default language used is English.  Resolution: Select the appropriate resolution of VGA/HDMI output.  Mouse Pointer Speed: Set the speed of mouse pointer and 4 levels are configurable.

  • Page 61: Setting Camera Order

    Figure 60 Live View Menu The settings available to configure for each video output include:  Video Output Interface: Designates the output including Main CVBS, HDMI, VGA.  Live View Mode: Designates the display mode for Live Preview.  Dwell Time: Set the time to dwell between switching of channels when Start Auto- switch is selected in Live Preview.
  • Page 62 1. Enter the Live View menu, shown in Figure 61 by going to Menu > System Configuration > Live View. 2. Select the View tab. 3. Select the Video Output Interface to configure camera order for. 4. Select the Screen Configuration you would like to use in Live Feed by clicking .

  • Page 63: Chapter 5 Record Settings

    C H A P T E R 5 Record Settings Configuring Settings for Recording There are multiple ways to setup your DVR for recording. They include setting up a recording schedule, triggering a recording by motion detection and/or a sensor alarm Configuring Recording Settings Before setting your DVR up for recording, certain settings should be configured first.
  • Page 64 4) Select the camera resolution in the Resolution dropdown list. The options for the camera resolution include 4CIF, 2CIF, CIF and QCIF. 5) Select the bit rate type in the Bitrate Type dropdown list. The options for the camera bit rate type include Variable and Constant 6) Select the recording Frame Rate to use for the designated camera.

  • Page 65: Configuring Record Schedule

    1) Select the pre-record time. The pre-record time is the time in seconds to record before a recording is triggered. Setting the pre-record time to MAX will allow the DVR to use up to the maximum available buffer space for recording. 2) Select the Post-record time.
  • Page 66 Figure 65 Record Schedule Configuration Menu 3. Select the camera to configure from the camera dropdown list. 4. Check the Enable Schedule checkbox to enable the record schedule. If the checkbox is unchecked, the record schedule will be disabled. 5. Edit the record schedule. There are three ways to set the record schedule: ...
  • Page 67 Figure 66 Record Schedule Configuration Example 5) If there are scheduling errors detected, error messages such as those shown in Figure 67 will appear. Figure 67 Schedule Configuration Error Messages 6) Repeat the above steps to set recoding schedule for other days in the week. ...
  • Page 68 2) Select a day from Monday to Sunday. 3) Setup time periods for schedule. If the All Day checkbox is checked, recording will occur over the entire day. To setup multiple time periods, uncheck All Day and enter the Start/ End Time for the selected day. You can select recording type for each period.
  • Page 69 Figure 70 Copy to 7. Check the corresponding checkbox of other channels to copy the record schedule to. 8. Click the OK button to save the setting and back to upper level menu or click the Cancel button to back without saving. 9.

  • Page 70: Configuring Holiday Settings

    Configuring Holiday Settings Follow the steps to configure the holiday settings. 1. Enter the Holiday menu, shown in Figure 71 by going to Menu > Recording Configuration > Holiday. Figure 71 Holiday Settings Menu 2. Choose a holiday on the List show on the right. Click to pop up an Edit menu, as shown in Figure 72.

  • Page 71: Chapter 6 Playback

    C H A P T E R 6 Playback Playing Back a Recording Previously recorded files can be played back using the Playback Interface. You must first search for recordings to play them back. Understanding the Playback Interface It’s important to understand how to use the Playback Interface to efficiently navigate through recorded files.

  • Page 72: Searching For Recorded Files

    Figure 74 shows some of the main features of the Playback Interface, which include:  Channel Selector: Select the channel to search for recordings on.  Calendar: Select the date to search for recordings on.  Timeline: Select the time to search for recordings on. ...

  • Page 73: Playing Back Multiple Channels

    To playback recorded files: 1. Search and select recording to play back in the Playback Interface. 2. Click the Play Forward button to begin playback of selected recording and the Pause button to pause playback. 3. You may slow down or speed up the playback speed by clicking the Speed Down/ Speed Up button.

  • Page 74: Smart Search

    3. In Full-Screen mode, you may select additional channels to playback by clicking the checkbox next to the desired camera in the Channel Selector panel. Playback will begin simultaneously on the selected channels. 4. You may stop playback on any of the channels by un-checking the checkbox next to the channel.
  • Page 75 Figure 76 Tag Playback Interface 2. Select channel on the Channel dropdown list. 3. Select tag type for Tag Keyword or All. 4. If tag type was Keyword, Keyword area was editable to allow user to set keywords for fast searching. 5.
  • Page 76 10. Click to enable or disable the audio. 11. Click to play back the pictures in Full Screen mode 12. Click to edit the tag name. 13. Click to delete the tag.

  • Page 77: Chapter 7 Backup

    C H A P T E R 7 Backup Backing up Video Clips Video clips can be backed up to various devices, such as USB flash drives, USB HDDs or a DVD writer. Selecting Video Clips Video clips can be selected for backup in the Playback Interface using the controls found in the Mark Clip For Export panel, shown in Figure 78.

  • Page 78: Backing Up Video Clips

    2. Search for the recorded files that you would like to select video clips from (See Searching for Recorded Files on Page 64). Video clips can only be selected in single playback mode. 3. Select the starting position of the video clip by clicking the desired location on the blue recordings bar.

  • Page 79: Backing Up Recorded Files

    Figure 81 Clips Export Interface 2. If video clips were successfully saved to the HDD using the Playback Interface, they will be listed in the Clips Export interface. The camera number as well as the time range and clip size would be listed. 3.
  • Page 80 3. You can also check the checkbox of Merge files to export. 4. Click the Export button; this will take you to the Export menu, as shown in Figure 82. Figure 82 Files Backup Menu 5. In the Export menu, connect a USB storage device and click the Refresh button. If the device is detected, a list of its file contents as well as the available free space will be shown.

  • Page 81: Chapter 8 System Configuration

    C H A P T E R 8 System Configuration Configuring Network Settings Network settings must be configured before you’re able to use your DVR over the network. Configuring General Settings To configure network general settings: Enter the Network Configuration menu, shown in Figure 84 by going to Menu > System Configuration >...

  • Page 82: Configuring Ddns

    4. If you have a DHCP server running and would like your DVR to automatically obtain an IP address and other network settings from that server, check the DHCP checkbox. 5. If you would like to configure your own settings, enter the settings for: ...

  • Page 83: Configuring Snmp

    2) Enter the domain obtained from the DynDNS website (www.no-ip.com) in the Domain Name textbox. 3) Enter the User Name and Password registered in the NO-IP website.  HiDDNS: 1) The Server Address defaults to www.hik-online.com. 2) Enter the Device Domain Name. The domain name can only contain the lower- case letter, numeric and ‘-’, and it must start with the lower-case letter and cannot end with ‘-’.

  • Page 84: Configuring More Settings

    Figure 88 UPnP Settings Menu 2. Check the Enable UPnP checkbox. 3. Select the Mapped Type. There are two types:  Auto: Automatic mapping port 8000, 80, 554.  Manual: Edit the port by click 4. Click the Apply button to save the settings. Configuring More Settings You can configure alarm host and port by selecting the more setting tab, as shown in Figure 89.

  • Page 85: Managing User Accounts

    2. Port:  Server Port: Enter the Server Port which designates the port to be used with the client software.  HTTP Port: Enter the HTTP Port which refers to the one to be used with the built-in Web Server. ...

  • Page 86: Adding A New Remote/Local User

    To change the password: 1. Click to pop up the Edit User menu, as shown in Figure 91. Figure 91 Edit User Menu 2. Enter the old password in the Old Password textbox. 3. Check the Change Password checkbox. 4. Enter the new password in the Password textbox. 5.

  • Page 87: Changing The Permission Of User

    2. Enter the information for new user, including User Name, Password, Level and User’s MAC and IP Address. Level: Set the user level to Guest or Operator. Different user levels have different default operating permission.  Guest: Guest has the default permission of local log search and remote log search. ...
  • Page 88 Figure 95 Remote Configuration Permission Settings Menu Figure 96 Camera Configuration Permission Settings Menu 3. Set the operation permission of Local Configuration, Remote Configuration and Camera Configuration for the user. Local Configuration:  Local Log Search: Searching and viewing logs and system information of DVR. ...

  • Page 89: Deleting A User

     Remote Serial Port Control: Configuring settings for RS-485 ports.  Remote Video Output Control: Sending remote button control signal.  Two-Way Audio: Realizing two-way radio between the remote client and the DVR.  Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output.

  • Page 90: Create A Password Key

    Create a Password Key To create a password key which can reset password for admin user: 1. Enter the User menu, shown in Figure 90 by going to Menu > System Configuration > User. 2. Click on to enter the password key export menu, as shown below. Figure 97 Password Key menu 3.

  • Page 91: Reset Admin User's Password With Password Key

    Reset admin user’s password with Password Key If user forgets its admin password, he can use the previous created password key to reset its password. To reset the password: 1. Click on the red box area to enter the password recovery menu. Figure 99 Main Menu Click on the Password Key button in the menu shown below.
  • Page 92 Figure 101 Main Menu...

  • Page 93: Reset Password

    Reset Password (New Hikvision Secure Activation Password Strategy) To reset passwords with the new Hikvision Secure Activation Password Strategy, you must use SADP Tools software (v2.2.3.5 Build 20150408) or later (Figure 102). It can be downloaded from our download portal at Helpdesk.usa@hikvision.com.
  • Page 94 Figure 103 New SADP Tool lets you determine if front-end device is using OLD firmware (V3.1.1build 150122 shown)… Figure 104…or NEW firmware (V3.3.0build 150328 shown) 1. In the SADP Tool, highlight your device, click [Browse] (…), and select the path where you saved the “Encrypt.xml”...
  • Page 95 10. After the password has been entered and confirmed, click [Import] (Figure 106) to import the “Encrypt.xml” file you received and saved from Hikvision Technical Support. Figure 106 Set up a password by clicking [New Password] and [Confirm Password], then click [Import] 11.

  • Page 96: Reference

    Reference Password Strength Requirements Hikvision’s new login procedure requires users to create a new password for the admin account upon the first login to all devices. The password must contain 8 to 16 characters, combining numbers, lowercase letters, uppercase letters, and special characters. At least two types of the above-mentioned characters are required.
  • Page 97 Risky Password The “Strength Meter” does not light up Figure 108 Password Field with “Risky” Unacceptable Password A message indicates that the password has to meet minimum requirements Valid password range [8-16]. You can use a combination of numbers, lowercase, uppercase and special characters for your password with at least two kinds of them contained.
  • Page 98 NOTE: The password strength is shown with a color indicator. Figure 110 Password Field with Acceptable “Weak” Strength Password Figure 111 Password Field with Acceptable “Medium” Strength Password...

  • Page 99: Configuring Ptz Cameras

    Configuring PTZ Cameras Configuring Basic PTZ Settings Settings for a PTZ camera must be configured before it can be used. Before proceeding, verify that the PTZ and RS-485 of the DVR are connected properly. To configure PTZ settings: 1. Enter the PTZ menu, shown in Figure 112 by going to Main Menu > Cameras Setup > PTZ.

  • Page 100: Customizing Ptz Presets, Patterns And Patrols

    Figure 113 More Settings of PTZ Configuration 3. Select the camera to test in the Camera dropdown list. 4. Using the Directional buttons and other PTZ control buttons (Zoom +/-, Focus +/-, Iris +/-, the speed of the PTZ movement), test the functionality of the PTZ camera. If PTZ camera and protocol supports it, you may also click the Auto-Scan button to test its function.
  • Page 101 5. To test the newly configured preset, first move the PTZ camera to a different position. Select Recall Preset and click on the preset number. The camera should move to the location that was set for the selected preset number. 6.

  • Page 102: Configuring Alarms And Exceptions

    Configuring Alarms and Exceptions Setting up Motion Detection Set up properly, using motion detected recording will increase the number of days your DVR is able to record. It will only record relevant events rather than everything, which will also make searching for events easier.
  • Page 103 7. Select the actions to take if motion is detected in the designated regions. Click the Set button to pop up the Handing menu. Figure 116 Trigger Channel Settings Menu 1) Select the Trigger Channel tab and check the checkbox of channels which you want the motion detection event to trigger recording.
  • Page 104 Figure 118 Handing Settings Menu To set other actions, including:  Full Screen Monitoring: DVR will display the video image in full screen when motion is detected.  Audible Warning: DVR will sound an audio warning if motion is detected in the designated regions of the camera.

  • Page 105: Configuring Alarm Inputs

    8. Select the Apply button to save the motion detection settings and select OK to return to the previous menu. Selecting the Cancel button without clicking Apply or OK will quit out of the menu without saving settings. Configuring Alarm Inputs Certain actions can also be performed if an alarm input is triggered.

  • Page 106: Configuring Alarm Outputs

    1) Select the Trigger Channel tab and check the checkbox of channels which you want the alarm to trigger recording. Click Apply to save the settings. 2) Select the Arming Schedule tab. Choose one day in a week and set an arming schedule.

  • Page 107: Configuring Exceptions

    Figure 123 Alarm Output Settings Menu 3. Select the Alarm Output No. in the dropdown list. 4. Edit the Alarm Name. 5. Select the Dwell Time. 6. Setup arming schedule for the alarm output by click Handing Set. Choose one day in a week and set an arming schedule.
  • Page 108 Figure 124 Exception Configuration Menu 2. Select the Exception Type to configure. The exception types include:  HDD Full: If selected, trigger action when HDD is full.  HDD Error: If selected, trigger action when errors on the HDD are detected. ...

  • Page 109: Configuring E-Mail Settings

    Configuring E-Mail Settings If you would like to have the DVR send out e-mails when certain events are detected or exceptions have been triggered, you must first setup the e-mail settings. To setup e-mail settings: 1. Enter the Email Configuration menu by going to Menu > System Configuration > Network.
  • Page 110  Enable Email Interval: Set email sending interval time. 4. You may now test the e-mail settings by clicking the Test button. 5. Select the Apply button to save the e-mail settings and select to return to the previous menu. Selecting without clicking Save will quit out of the menu without saving settings.

  • Page 111: Chapter 9 Camera Management

    C H A P T E R 9 Camera Management Configuring OSD Settings On Screen Display (OSD) settings can be configured in the OSD menu. The OSD is shown in each display in Live Feed and Playback mode. To configure OSD settings: 1.

  • Page 112: Configuring Privacy Mask

    Configuring Privacy Mask Privacy Mask can be setup to mask off sensitive or private areas in the field of view of a camera. To configure privacy zones: 1. Enter the Privacy Mask menu, shown in Figure 127 by going to Menu > Cameras Setup > Privacy Mask.

  • Page 113: Configuring Video Loss

    Figure 128 Video Tamper-proof Detection Menu 2. Select the camera to setup video tampering detection in using the camera dropdown list. 3. Check the Enable Tamper-proof checkbox. 4. Adjust the Sensitivity for video tampering detection. 5. Using the mouse, select the region on the preview screen for where you would like to enable tamper-proof on.

  • Page 114: Configuring Video Quality Diagnosis

    Figure 129 Video Loss Detection Menu 2. Select the camera to setup video loss detection in using the camera dropdown list. 3. Click Enable Video Loss Detection. 4. Press the Handing Set button to set up handing method. 1) Select the Arming Schedule tab to set the arming schedule. Up to 8 periods can be configured.
  • Page 115 Figure 130 Video Quality Diagnosis Menu Select the camera to setup video quality diagnosis in using the camera dropdown list. Click Enable Video Quality Diagnosis. Check the Diagnosis Mode that needs to be used in certain channel, and set threshold. Press the Handing Set button to set up handing method.

  • Page 116: Chapter 10 Raid Configuration

    C H A P T E R 10 RAID Configuration Configuring Array and Virtual Disk RAID (redundant array of independent disks) is a storage technology that combines multiple disk drive components into a logical unit. A RAID setup stores data over multiple hard disk drives to provide enough redundancy so that data can be recovered if one disk fails.

  • Page 117: Manually Creating Array And Virtual Disk

    2. Click the One-touch Config button to pop-up a One-touch Array Configuration box as shown below. Figure 132 One-touch Array Configuration 3. Edit the array name in the Array Name text box and click OK to start configuration the array. 4.
  • Page 118 Figure 133 Create Array Interface 3. Edit the Array Name. 4. Select the RAID Level from RAID 0, RAID 1, RAID 5 and RAID 10. 5. Check the checkbox of corresponding disk to select the Physical Disk that you want to configure array.
  • Page 119  Fast: The fast initialization usually takes short time and only initializes part of the RAID, and cannot detect the bad sector. 12. Click the Apply button to save the settings and click OK to return to the Array interface. 13.

  • Page 120: Rebuilding Array

    18. Set the Hot Spare Type of the selected HDD to Global Hot Spare or the specified hot spare for the existing array. 19. Global Hot Spare: It can be used as the hot spare for any array created in the system. 20.

  • Page 121: Manually Rebuilding Array

    Figure 138 Firmware Interface 2. Check the Auto-rebuild box to enable auto-rebuild. Since the hot spare disk is configured and Auto-rebuild function is enabled. The hot spare disk will be automatically used for array rebuilding when the status of the array is Disk Loss. You can check the rebuild status by going to Menu >...

  • Page 122: Repairing Virtual Disk

    Figure 141 Rebuild Array Interface 3. Select the available physical disk and click OK to confirm to rebuild the array. 4. There will pop up an attention box with these words: Do not unplug the physical disk when it is under rebuilding. Click OK to start rebuilding. 5.

  • Page 123: Deleting Array / Vitual Disk

    2. Click to repair the virtual disk. 3. After successfully repairing, the following attention box will pop up. Click OK to finish the settings. Figure 143 Repair Attention Message 4. You can see the disk again in the HDD Information interface. Deleting Array / Vitual Disk You can delete the array and virtual disk.
  • Page 124 When the remaining storage space is lower than the actual needs, you can take array migration and online expansion to enlarge the capacity of the virtual disk. At least one available physical disk should exist for the array migration. To migrating and expanding: 1.
  • Page 125 8. Enter the HDD Information interface after rebooting by going to Menu > System Configuration > HDD > HDD Information. 9. Select an expandable virtual disk and click the Expand button to expand the capacity of the virtual disk. Figure 148 HDD Information Interface 10.

  • Page 126: Upgrading Firmware

    Upgrading Firmware You can view the information of the firmware and upgrade the firmware by local backup device or remote FTP server. 1. Enter the Firmware interface to check the information of the firmware, including the version, maximum physical disk quantity, maximum array quantity, auto-rebuild status, etc.

  • Page 127: Chapter 11 Disk Management

    C H A P T E R 11 Disk Management Managing Disks Checking Disk Status The status of all installed hard disk drives (HDD) and Network hard drives can be checked under the HDD menu. To check the status of installed disks: 1.

  • Page 128: Formatting Disk

    Figure 154 Add NetHDD Menu 3. Select the number and the type of network hard drive. Then enter in the IP address and the directory of network hard drives. 4. If you do not know the directory of network hard drives, you can click Search after you enter the IP address.

  • Page 129: Enabling Hdd Overwrite

    Figure 156 Disk Format Progress Bar Enabling HDD Overwrite Enabling HDD overwrite will allow the DVR to overwrite the installed disks once the disks are full. To enable HDD overwrite: 1. Enter the HDD menu by going to Menu > System Configuration > HDD. 2.

  • Page 130: Managing Esata

    Managing eSATA When there is an external eSATA device connected to DVR, you can configure eSATA for the ues of Record/Capture or Export. To manage eSATA: 1. Enter the HDD menu by going to Menu > System Configuration > HDD. 2.

  • Page 131: Managing Hdd Group

    Managing HDD Group Multiple HDDs can be managed in groups. Video from specified channels can be recorded onto a particular HDD group through HDD settings. To managing HDD Group: 1. Enter the HDD menu by going to Menu > System Configuration > HDD. 2.

  • Page 132: Managing Files

    2) Select the HDD Property from R/W, Read-only and Redundancy. Read-only mode can prevent important recorded files from being overwritten when the HDD becomes full in overwrite recording mode. Redundancy mode can ensure high security and reliability by recording the video onto the redundancy HDD and R/W HDD simultaneously.

  • Page 133: Searching For Event Files

    4. Select the File Type. File type includes Locked, Unlocked and All files. 5. Select the start time and the end time. 6. Click the Search button. A search result box will pop-up, as shown in Figure 164. 7. A list of results with your search criteria will be shown at the bottom of the menu. Figure 164 Search Result Interface 8.

  • Page 134: Locking And Unlocking Recorded Files

    2. Select the Event Type you want to search. File type includes Alarm Input and Motion files.  If you select type Motion: 1) First you need to choose the cameras that you would like to include in the search. Analog cameras are listed on the first row, preceded with the letter A.

  • Page 135: Chapter 1 2 Dvr Management

    C H A P T E R 1 2 DVR Management Viewing System Logs Many events of your DVR are logged into the system logs. To access the system logs and search for these events: 1. Enter the System Logs menu, shown in Figure 166 by going to Menu > Maintenance > System Logs.
  • Page 136 Figure 167 Log Search Results 2. Click under the Detail item to view the detail information, as shown in Figure 105. Figure 168 Log Information 3. Click Previous/Next to view the previous/next log information. 4. Click OK to back to the previous menu. 5.

  • Page 137: Exporting And Importing Configuration

    6. Log files can also be exported onto a USB storage device. To export a log file, connect a USB storage device to the DVR, select the log files to export and click the Export button. 7. Click to exit out of menu Exporting and Importing Configuration Configuration information from your DVR can be exported to a USB storage device and imported into another DVR.
  • Page 138 4. Select the configuration file. The configuration file is named devCfg.bin. 5. Click the Import button. 6. In the pop-up window click Yes to confirm the import and the system will automatically reboot to make it effective 7. Click to exit out of the Import/Export menu.

  • Page 139: Managing System

    Managing System Upgrading the System Firmware The system firmware for your DVR can be updated from a USB storage device or FTP. To update the system firmware from a USB storage device: 1. Enter the Upgrade menu by going to Menu > Maintenance > Upgrade. 2.

  • Page 140: Restoring Default Settings

    Figure 171 FTP Upgrade Menu 3. Enter the FTP Server Address. 4. Click the Upgrade button to upgrade the DVR. The DVR will automatically reboot after the upgrade is completed. Restoring Default Settings To restore factory default settings to your DVR: 1.
  • Page 141 2. Select the OK button to restore factory defaults or select to return to the previous menu. Note: Network information such as IP address, subnet mask and gateway will not be restored. Network Detection You can view the network traffic to obtain real-time information and connecting status of your DVR.
  • Page 142 Figure 174 Network Detection 3. Enter the destination address in the text field of Destination Address. 4. Click the Test button to start testing network average delay and packet loss rate. The testing result will pop up on the window. 5.
  • Page 143 1. Enter the Network Stat. menu by going to Menu > Maintenance > Network Detection. 2. Select the Network Stat. tab to enter the Network Stat. menu, as shown in Figure 176. Figure 176 Network Stat. Interface 3. Check the bandwidth of IP Camera, Remote Live View, Remote Playback, Net Receive Idle and Net Send Idle.

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