Configuring System Time, System Options, Snmp, Email Setting, And Gui Appearance - Fortinet fortivoice Administrator's Manual

9. P1 sends an alert email similar to the following, indicating that P1 has stopped operating in
HA mode.
This is the HA machine at 172.16.5.10.
The following event has occurred
'SLAVE asks us to switch roles (user requested takeover)'
The state changed from 'MASTER' to 'FAILED'
10.P1 records the log messages (among others) indicating that P1 is switching to Failed mode.
Recovering from a network connection failure
Because the network connection failure was not caused by failure of either FortiVoice unit, you
may want to return both FortiVoice units to operating in their configured modes when rejoining
the failed primary unit to the HA group.
To return to normal operation after the heartbeat link fails
1. Reconnect power to the switch.
Because the effective HA operating mode of P1 is failed, P1 is using remote service
monitoring to attempt to connect to S2 through the switch.
2. When the switch resumes operating, P1 successfully connects to S2.
P1 has determined the S2 can connect to the network and process calls.
3. The effective HA operating mode of P1 switches to slave.
4. P1 logs the event.
5. P1 sends an alert email similar to the following, indicating that P1 is switching its effective
HA operating mode to slave.
This is the HA machine at 172.16.5.10.
The following event has occurred
'SLAVE asks us to switch roles (user requested takeover)'
The state changed from 'FAILED' to 'SLAVE'
6. Connect to the web-based manager of P1 and go to System > High Availability > Status.
7. Check for synchronization messages.
Do not proceed to the next step until P1 has synchronized with S2.
8. Connect to the web-based manager of S2, go to System > High Availability > Status and
select click HERE to restore configured operating mode.
9. Connect to the web-based manager of P1, go to System > High Availability > Status and
select click HERE to restore configured operating mode.
P1 should return to operating as the primary unit and S2 should return to operating as the
secondary unit.
P1 and S2 synchronize again. P1 can now process phone calls normally.
Configuring system time, system options, SNMP, email setting, and GUI
appearance
The System > Configuration submenu lets you configure the system time, system options,
SNMP, email setting, and GUI appearance.
Fortinet Technologies Inc. Page 73 FortiVoice Enterprise Phone System 4.0.0 Administration Guide