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Summary of Contents for Fortinet FortiFone-450i
- Page 1 FortiFone-450i and FortiFone-550i Telephone Start Guide...
- Page 2 FortiFone-450i and FortiFone-550i Telephone Start Guide Revision 1 4 October 2011 © Copyright 2011 Fortinet, Inc. All rights reserved. Contents and terms are subject to change by Fortinet without prior notice. Trademarks The names of actual companies and products mentioned herein may be...
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Page 3: Table Of Contents
Provisioning the FortiFone-450i/FortiFone-550i ........12... - Page 4 Using Your FortiFone-450i/FortiFone-550i Phone with FortiVoice ......23 Accessing an Outside Line............23 Accessing Features .
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Page 5: Introduction
INTRODUCTION Congratulations on your purchase of the FortiFone-450i or FortiFone-550i (FON-450i or FON-550i) phone! The FortiFone-450i/FortiFone-550i communicates over an IP network, allowing you to receive and place calls in the same manner as a regular business telephone. The FortiFone-450i/FortiFone--550i supports the SIP protocol. -
Page 6: About This Guide
About this Guide This guide describes how to physically set up your FortiFone-450i/FortiFone-550i phone for use with FortiVoice and a brief overview of features. For detailed instructions, please download the user guide from http://docs.fortinet.com. Figure 1: FortiFone-450i (above)/FortiFone-550i (below) Front... -
Page 7: Programmable/Flexible Key States
They can also be programmed as function and speed dial keys. Keys 1 and 2 are reserved for primary and secondary line appearance for the extension. Keys 3 – 12 or 24 (for the FortiFone-450i or FortiFone-550i, respectively) are programmable. -
Page 8: Lcd Layout
Park and others. LCD Layout The FortiFone-450i/FortiFone-550i phone has a 240x42 or 420x56 dot graphic LCD arranged to show 3 or 4 lines of text and is used to display information to the user. The bottom line shows choices associated with the three context-sensitive softkeys located just below the LCD. -
Page 9: Installing The Fortifone-450I/Fortifone-550I
The figure below shows the cable connections for your IP phone. The LAN and desktop PC connections employ standard Category 5 cables terminated with RJ-45 connectors. The FortiFone-450i/FortiFone-550i supports PoE (Power over Ethernet) in accordance with the IEEE-802.1af Class 2 standard. When connected to a PoE compliant LAN port, the IP Phone derives power from the port. -
Page 10: Attaching The Stand
Attaching the Stand The angle of the phone is set by the attachment of the provided stand in one of two positions (30° or 55°). To attach the stand, 1. Choose the desired angle for the phone. 2. Align the tabs on the stand with the notches in the base of the phone. 3. -
Page 11: Wall Mounting
Wall Mounting The FortiFone-450i/FortiFone-550i phone supports wall mounting via the base of the phone housing. Wall mount the FortiFone-450i/FortiFone-550i using the instructions below in Figure 4. • Mark and drill two 7 mm (5/16”) holes for plastic wall anchors (not included) with a vertical separation of 10 cm (4”). -
Page 12: Provisioning The Fortifone-450I/Fortifone-550I
If you are connecting to the phone via the web interface, the login is: admin and the password is 23646. Should you require configuration of the IP phone for use with other devices or information on the web interface, please refer to the FortiFone-450i and FortiFone- 550i Telephone User Guide. -
Page 13: Personalizing Your Phone
PERSONALIZING YOUR PHONE How to Navigate through Menus To access the configuration menu: • Press the button. To select an item: • Dial the digit associated with the menu item; or • Use the Down softkey to move the cursor to the next item or use the Up and Down navigation buttons, then press the Select softkey or Center navigation button to select an option. -
Page 14: Phone Settings
• Press the button, select 4. Call Preferences, then 8. Access Code Prefix. • Enter the hunt group you normally use to place outgoing calls (example: 9), then press the OK softkey. Phone Settings Under the Phone Settings menu, the following parameters can be altered. 1 —... - Page 15 Default Ring Type To change the Default Ring Type for the IP phone: • Press the button, then select 3. Phone Settings then 2. Ring Settings • Select 1. Default Ring Type. • Scroll through Ring Types using the Down softkey. Press the Play softkey to hear the selected tone.
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Page 16: Disable Ringer
Disable Ringer The FortiFone-450i/FortiFone-550i can be programmed not to ring when an incoming call is received. It will still light up the LCD, light up the Incoming Call Indicator and show the Caller ID. -
Page 17: Flexible Key Setting
FortiVoice phone system and do not require manual configuration. Speed Dial Number The FortiFone-450i/FortiFone-550i phone includes a Directory Phone Book of Speed Dial numbers that supports up to 80 entries. Each phone book record includes a speed dial number consisting of two digits. Dialing the speed dial number (00–79) and pressing the Dial softkey places a call using the contact information from the associated phone book record. -
Page 18: Key Tone
FortiFone-550i Phone Book/Speed Dials The FortiFone-450i/FortiFone-550i includes a phone book that can store up to 80 contacts. The Phone Book menu is accessed through the LCD menu or programmable key when designated as ‘Phone Book’ in the software then configured on the phone. In the Phone Book menu, records may be added, edited, deleted, searched or dialed. -
Page 19: Adding A Phone Book Record
Each contact can optionally have a ring tone assigned for inbound calls when the number matches on Caller ID. Note: For easier management of Phone Book records, consider using the phone’s web interface. For more information, see the FortiFone-450i and FortiFone-550i Telephone User Guide. Adding a Phone Book Record To add a new contact: •... -
Page 20: Editing A Record
Editing a Record To edit a Phone Book record: • Press the button, then select 5. Directory, then 1. Phone Book • Using the Right navigation button, move to the next group of softkeys. Select a contact to edit using the Up or Down navigation buttons. •... -
Page 21: Deleting A Phone Book Record
Deleting a Phone Book Record To delete a Phone Book record: • Press the button, then select 5. Directory, then 1. Phone Book • Select a contact to delete using the Up or Down navigation buttons. • Use the Right navigation button to locate and then select the Delete softkey. -
Page 22: Placing A Call From The Phone Book
Placing a call from the Phone Book You can use the Speed Dial function by dialing the 2-digit speed dial number assigned to an entry + # or Dial softkey. Alternatively you can call a contact from the Phone Book: •... -
Page 23: Using Your Fortifone-450I/Fortifone-550I Phone With Fortivoice
USING YOUR FORTIFONE-450i/ FORTIFONE-550i PHONE WITH FORTIVOICE Accessing an Outside Line Dial hunt group 9 or 81–88 (Americas, UK), dial 0 or 81–88 (other countries). No hunt group is required if Direct Line Access is enabled. You can select a line directly if it has a programmed key. -
Page 24: Voicemail
Screened transfer Press the button + extension (or outside number) + #. To complete the transfer, press the Transfer softkey or hang up. To cancel transfer, press the EndCall softkey and then the Resume softkey to connect to the caller on hold. Blind transfer Press the button + extension (or outside number) + Dial softkey, then hang up. -
Page 25: Updating The Firmware
Press 8 to enter the Information menu. • Press the Up softkey. • Take note of the F/W version. • To check for the latest updates, go to the Fortinet Technical Support website at: http://www.fortinet.com/fortivoice Internet Update • Press the button. -
Page 26: Using The Ip Phone Update Utility
If your phones are on a closed network (no Internet access), or you are having problems with updating over the Internet, you can download the IP Phone Update Utility from the Fortinet Technical Support website for FortiVoice at: http://www.fortinet.com/fortivoice •... -
Page 27: Troubleshooting
1. Ensure the MAC address in the phone system configuration is correctly entered then save and reboot the phone. 2. Ensure the phone type (FortiFone-450i/FortiFone-550i) is the same as the model you have. 3. Ensure the TFTP IP address is correct. To verify, see the Firmware Update section. -
Page 28: Regulatory & Safety Notices
REGULATORY & SAFETY NOTICES Radio Frequency Emissions FCC Compliance Statement This device complies with Part 15 rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. -
Page 29: European Union Declarations Of Conformity
European Union Declarations of Conformity Fortinet declares that the equipment specified in this document, which bears the “CE” mark, conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (R&TTE 1999/5/EC) including, • Electromagnetic Compatibility Directive (89/336/EEC) and •... -
Page 30: Limited Warranty
LIMITED WARRANTY For detailed warranty information, please visit Fortinet Technical Support at: http://www.fortinet.com/fortivoice Warranty Repair Services Should the set fail during the warranty period: • In North America, please call 1-866-393-9960 for further information. • Outside North America, contact your sales representative for return instructions. - Page 31 www.fortinet.com...
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