Viewing Trunk Status; Viewing Unassigned Phones - Fortinet fortivoice Administrator's Manual

including:
• Status: the status of the hot desking extension: logged in or logged out.
• User ID: the system-generated ID for the hot desking extension.
• Number: the hot desking extension number.
• Display Name: the name displayed on the hot desking extension.
• Host Device: the extension number or MAC address (for a unassigned phone) of the phone
that a hot desking user logs into.
• Last Login: the last login time at the host device.
• Expiry: the login expiry time.
Hot desking enables users to log into another phone. However, unlike using Follow Me or Call
Forwarding which simply redirect a user's calls to another user's phone, hot desking takes total
control of another phone by applying all of the user's own phone settings to that phone until the
user logs out. Each user can log into another phone by pressing *11 and enter his extension
number and user PIN following the prompts. To log out, a user can press *12.
For information on configuring hot desking, see

Viewing trunk status

Status > Phone System > Trunks displays all the trunks in realtime, including their names, IPs,
types, statuses, and registration/connection status with the VoIP or PSTN service provider.
The trunk statuses include:
• Not registered: The trunk is not registered with the VoIP or PSTN service provider and is not
in service.
• In service: The trunk is registered with the VoIP or PSTN service provider and is in service.
• Unavailable: The trunk is not reachable.
• Alarm detected: There is a problem with the trunk.
• Admin down: The trunk is disabled.
When you click the IP address of a SIP extension, you can interface with the extension and
configure it remotely.
Registration/Connection indicates if a trunk has been registered with or connected to the VoIP
or PSTN service provider.
You can stop a phone call by clicking the Hang up icon.
For more information, see

Viewing unassigned phones

Status > Phone System> Unassigned Phone lists the supported phones auto-discovered by the
FortiVoice unit but not assigned to any extensions yet.
Once an unassigned phone connects to the FortiVoice unit and is auto-discovered, the
FortiVoice unit assigns an IP address to the phone and sends the basic PBX setup information
to it.
After assigning an extension to the phone, the extension's full configuration file will be sent to
the phone if the auto-provisioning option is selected in the user privilege applied to the
extension. For details, see
privileges" on page
Fortinet Technologies Inc.
"Configuring Trunks" on page
"Setting up local extensions" on page 130
210.
Page 27
"Hot-desking" on page
167.
FortiVoice Enterprise Phone System 4.0.0 Administration Guide
214.
and "Configuring user