Fortinet fortivoice Administrator's Manual page 114

The sound files can be used when configuring music on hold, conference calls, and auto
attendants. See
page 203.
To manage a sound file
1. Go to Phone System > Audio > Prompts.
2. Click New.
3. Enter a name for the file.
4. Select a profile type.
5. Optionally, enter a description for the file.
6. For Voice language, configure the following:
If you select Prompt sound file for the profile type, you can click Upload to get an existing
sound file, Record to make a sound file, Download to save a a sound file, and Play to listen
to an uploaded or recorded file (with speakers or earphones) for the language you select.
If you select Music on hold for the profile type, you can click Upload to get an existing sound
file, Record to make a sound file, Download to save a a sound file, and Play to listen to a
uploaded or recorded file (with speakers or earphones).
7. Click OK.
To configure music on hold
1. Go to Phone System > Audio > Music On Hold.
2. Click New.
3. Configure the following:
GUI field
Name
Mode
Fortinet Technologies Inc.
"To configure music on hold" on page 114
i. To record a sound file, click Record.
ii. On the Send Voice Recording Call dialog box, enter the extension that you will use to
record the file, and click Send to dial the extension. You can edit the extension or add
a new one. For details, see
iii. When the extension rings, record the sound file and hang up.
iv. On the FortiVoice web-based manager, click Yes on the Voice recording request sent
to specified extension dialog box.
Files
"Configuring IP extensions" on page
Description
Enter a name for the music on hold file.
If you select to use existing sound files, do the following:
• For Sound files, select the Available sound files and click
-> to move them into the Selected field. You can use the
Up and Down buttons to reorder the files.
• For Play mode, if you want to play the selected sound files
randomly, select Random. If you want to play the files
according to the order in the Selected field, select
Sequential.
Page 114 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
and "Configuring Call Features" on
130.