Fortinet fortivoice Administrator's Manual page 138

Figure 41: Fixing numbers
2. To fix a duplicate number:
• Click the Duplicate Number sub-menu.
• Click the duplicate number's user ID (duplicate object) you want to remove. The duplicate
• Remove the duplicate number in the Number field and click OK. For information on
3. To fix a missing number:
• Click the Missing Number submenu.
• Double-click a missing number. The missing number's configuration page displays.
• Enter an extension number in the Number field and click OK. For information on
4. To fix a conflicting number:
• Click the Conflict Number submenu.
• Double-click a conflicting number. The conflicting number's configuration page displays.
• Enter an extension number in the Number field and click OK. For information on
5. Close the Fix Numbers Issues in FortiVoice System page.
Importing a list of extensions
The import feature provides a simple way to add a list of new extensions in one operation. You
can create a CSV file in any spreadsheet and import the data as long as the columns match the
FortiVoice format.
Your CSV file must have a headline containing the column names such as User ID, Extension,
Display name, Phone type, Mac address, and Phone profile. Otherwise, the import will fail.
To import extension records
1. On the IP Extensions tab, click Import.
The Import SIP extension from CSV file page opens.
2. Select Update existing extensions if you want to overwrite the existing extensions with the
matching imported records.
If you do not select this option, the uploaded extensions will be skipped if they already exist
on the FortiVoice unit.
3. Select The import CSV file contains 'User ID' field if you want to import extension records
with the User ID column.
4. Click Browse to locate the CSV file to import and click Open.
5. Optionally, click Download sample to see if the columns of your CSV file match those of the
FortiVoice format.
Fortinet Technologies Inc.
number's configuration page displays.
configuring extensions, see
configuring extensions, see
configuring extensions, see
"Setting up local extensions" on page
"Setting up local extensions" on page
"Setting up local extensions" on page
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