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Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet's internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features or development, and circumstances may change such that any forward-looking statements herein are not accurate.
Contents Introduction....................... 1 Phone features........................1 Display layout........................2 Onscreen softkeys ........................ 3 Programmable keys ......................3 Ring or message indicator LED .................... 3 Installation......................4 Attaching the stand....................... 4 Connecting the phone ......................4 Setting up the Phone..................5 For use as an internal extension ...................
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Programmable key wallpaper ................. 11 Screensaver ......................11 Sound ........................... 11 Ring Tones ......................11 Key Tone ......................... 11 Change PIN ........................11 Phone lock........................11 Bluetooth ........................12 WiFi..........................12 Power saving ........................ 12 Advanced Settings ......................12 Accounts ........................12 Network ........................
Introduction This user guide includes information about configuring and using your FON-570 IP phone. Phone features • 7" color touchscreen • 29 programmable keys on screen • Full duplex speakerphone • 2 gigabit ports allow you to share the network connection with your computer •...
Button Function Mute — mutes the microphone Voicemail — accesses voicemail Hold — places a call on hold Redial — allows a call to be redialed Transfer — transfers a call Speaker — activates the speaker on the phone Display layout The phone has a 7"...
Onscreen softkeys Softkey Function Brings up the Call Logs Brings up the Directory Toggles Do Not Disturb on and off Brings up the Settings menu Programmable keys Programmable keys assigned for line, extension or queue appearances will monitor the status of those resources.
Installation Attaching the stand 1. Line the four posts on the top of the base up with the four holes on the back of the phone. 2. Slide sideways into place until secure. Connecting the phone 1. Connect the handset cord to the handset and the jack on the phone.
Setting up the Phone For use as an internal extension The phone supports plug and play installation and will automatically download its configuration from the FortiVoice system. The phone will display the extension number and name when it has registered. Once configured within the FortiVoice system, reboot the phone to download its configuration and register to the system.
Personalizing your Phone How to navigate through menus The FortiFone FON-570 allows you to navigate through menus using the touchscreen. To enter the menu, tap Entering values with the dial pad and softkeys Use the dial pad to input numbers, letters, special characters, and a period. The dial pad mode...
Configuration Overview The phone supports the access and configuration of many parameters directly from the Telephone User Interface. To access the Configuration menu, tap while the phone is not in use. The Configuration menu consists of several sub-menus as listed below: •...
Outgoing access code Outgoing access code inserts a prefix to all calls dialed from the phonebook or call log. To enable outgoing access code: 1. Set Outgoing Access Code to Enable. 2. Enter an outgoing access code in the Code field. Diagnostics The Diagnostics section allows you to run a Ping or Traceroute through the phone for network troubleshooting purposes.
Deleting a contact To delete a contact: 1. Tap the Info icon beside the contact name. 2. Tap Delete. 3. Tap OK. Searching a contact To search for a contact: 1. Tap Search. 2. Enter part of a number or name to search for. 3.
Adding to contacts To add an entry to your contacts: 1. Tap the Info icon beside the entry. 2. Tap Add. 3. Edit the info as needed. 4. Tap Save. Deleting (single or all entries) To delete a single entry: 1.
3. Set if and when the backlight will be disabled: • Always On • 15s • 30s • 1 min • 2 min • 5 min • 10 min • 30 min Wallpaper This section allows you to change the background image on the main screen. Programmable key wallpaper This section allows you to change the background image displayed when viewing all programmable keys on the screen by tapping the More icon.
To unlock your phone: 1. Tap the icon at the top of the screen. 2. Enter the PIN to unlock the phone. 3. The Admin password may also be used to unlock the phone. Bluetooth Bluetooth can be enabled or disabled. This requires the use of a supported Bluetooth adapter. WiFi WiFi can be enabled or disabled.
• Outbound Proxy 1: set the IP address or FQDN of the outbound proxy. • Outbound Proxy 2: set the IP address or FQDN of the secondary outbound proxy. • Proxy Fallback Interval: set the amount of seconds to wait before using the secondary Outbound Proxy.
Auto provision The phone supports plug and play installation and will automatically download its configuration from the FortiVoice system. This section will allow you to specify an address of a configuration server. By default, the phone will populate the URL field if it discovers a FortiVoice system on the LAN.
Using your Phone Receiving a call When you receive a call, the phone will display the call details and the ring indicator will flash. The phone will also ring unless the ringer is off. To answer the call: • To answer the call with the handset, lift the handset. •...
Ending a call To end a call: 1. Tap End Call. 2. If you are using the handset, place it in the cradle. 3. If you are on speakerphone, press 4. If you are using a headset, press Redial Redial allows you to redial the last number dialed. 1.
3-party conference The phone supports conferencing with two other parties. To create a 3-party conference: 1. Place the first call. 2. Tap Conference, the first call will be placed on hold. 3. Call the second party for the conference. 4. When the second party answers, tap Conference again. To end a conference call: •...
Pressing OK on the phone provides the means to quickly view the network parameters (IP address, default gateway address, and subnet-mask), registration status of phone, MAC address and firmware version. This information may be useful if calling Fortinet Support. Troubleshooting guide...
Warranty This phone is covered by a one-year hardware warranty against manufacturing defects as set forth in the EULA. www.fortivoice.com/support For warranty service: • In North America, please call 1-866-648-4638 for further information. • Outside North America, contact your sales representative for return instructions. You will be responsible for shipping charges, if any.