SMC Networks HRZD020-WS-WS Operation Manual page 129

Product Warranty
1. Conditions of warranty
When a nonconformance should take place to our thermo-cooler, we will repair the unit without charge in
accordance with our current terms and conditions.
This free repair covers the replacement of all nonconforming parts, their adjustment and checks. Please note
that the disassembled parts will be the property of SMC.
2. Period of warranty
The warranty period of the product is 1 year in service or 1.5 years after the product is delivered.
3. Items out of warranty
The following cases are not subject to warranty.
1. Nonconformance caused by implementing no check-up (daily check-up, regular check-up) specified by
SMC.
2. Nonconformance caused by the usage other than stipulated in the operating manual or outside the
specification designated by SMC.
3. Nonconformance caused by remodeling which is not permitted by SMC.
4. Nonconformance caused by the usage other than the specified circulating fluid or facility water.
5. Nonconformance caused by elapsing. (painted surface, plated surface discolored naturally)
6. Sensuous phenomenon which is not affected functionally (sound, noise, vibration, etc.)
7. Nonconformance caused by natural disasters such as earthquake, typhoon, water disaster, accidents, or fire
hazard.
8. Nonconformance caused by the installation environment stipulated in the operating manual.
9. Nonconformance caused by no observation to the following 5, "Items to be observed by customer."
4. Exemption from liability
1. Cost for daily check-up, regular check-up.
2. Cost for repair by a third party other than the designated distributors or agents.
3. Cost for moving this unit and installation or dislocation.
4. Cost for replacement or replenishment of the component parts or liquid other than specified.
5. Cost for inconvenience or loss caused by not being able to use the unit. (Telephone charge, warranty for
job suspension, commercial loss, etc.)
6. Cost or compensation, etc. stipulated other than the above 1. "Conditions of warranty."
5. Items to be observed by customer
In order to use this product safely, the correct usage and check-up by customer are necessary. Please be sure to
observe the following things. Please note that we may decline the repair request upon warranty in case that the
following things are not observed.
1) Use the unit in accordance to the proper handling as mentioned in the operating manual.
2) Conduct inspection and maintenance (daily check-up, regular check-up) as mentioned in the operating
manual.
3) Record the inspection and maintenance results as mentioned in the operating manual.
6. How to ask a repair upon warranty
When a warranty repair is requested, please contact the nearest sales distributor. With this, we will repair the
unit upon warranty.
We promise a repair for free on the basis of the above mentioned periods or terms. Therefore, nonconformance
occurred after the warranty period will be charged in principle.