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Problem
Gate takes a few
seconds before it opens
to pedestrian
Gate opens to
pedestrian and
stays open
Gate opens from the
intercom, but not
via remote control
Procedure A - Low battery voltage condition
Status light flashes three times – LCD indicates "Battery Low"
If the battery voltage is less than 13.5V, the motor would not operate at all. For any other
voltage, the battery could still be the cause of the problem. Is the battery being properly
charged?
Check the "mains present" icon on the main diagnostic screen or switch to the battery
charger diagnostic screen and check the charger voltage – right hand value. This should
indicate xV
Check that the mains power is turned on (measure 220V AC on the mains connector)
Check that the red LED on the side of the charger is lit
Check the charger's supply fuse (D5-Evo charger – 3A)
Check that the white battery charger connector is making proper contact
Check the condition of the battery leads, terminals and connectors. Look for and correct
all loose connections and signs of corrosion
The battery might be discharged. Measure the battery voltage with the charger
connected, if the voltage is below 13.5V then the battery is discharged. The number of
opening cycles per hour may be excessive, thus discharging the battery. Refer to the Trip
Counter diagnostic screen for assistance. Charge the battery if required
By default the motor would delay opening to pedestrian for
two seconds. This time can be changed by altering the value
of the Pedestrian pre-open delay feature - refer to Section 21,
Menu 7.3
There is a continuous Ped signal, the Ped light will be on
continuously. (The Ped light and signal must turn on
momentarily for the gate to close after a pedestrian signal)
The Pedestrian feature operated via the onboard receiver
could have been inadvertently set to be latching. Refer to the
remotes diagnostic screen for assistance
If an external receiver is operating the Pedstrian input, check
for an accidental latching contact , or a faulty
keyswitch/keypad
If the problem is still not solved, the main controller might be
faulty
The fault is with the receiver
Internal receiver could be locked
Check remotes are correctly learned to the receiver. Refer to
remotes diagnostic screen for verification
The onboard receiver could be faulty
If an external receiver is used, check:
the wiring between the receiver and control card
that the receiver has power
that the receiver is not faulty
that the remotes are learned correctly to receiver
page 61
Possible faults
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