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Standard Warranty
OpenEye warrants all new products to be free from defects in workmanship and material
under normal use for a period of two years after the date of purchase. Any defective
product that falls under this warranty will, at OpenEye's discretion, be repaired or replaced at
no additional charge. OpenEye may elect to replace defective products with new or factory
reconditioned products of equal or greater value. Repairs made necessary by reason of
misuse, alteration, normal wear, or accident are not covered under this warranty.
Exceptions to this are listed below:
•
Three Years on all Digital Recorders
•
Three years on all analog fixed cameras
All products shall be covered by a one year advance replacement warranty*.
OpenEye will warrant all otherwise out of warranty replacement parts and repairs for 90 days
from the date of OpenEye shipment.
The above warranty is the sole warranty made by OpenEye and is in lieu of all other
warranties by OpenEye express and implied, including without limitation the warranties of
merchantability and fitness for a particular purpose. Under no circumstances will OpenEye be
liable for any consequential, incidental, special or exemplary damages arising out of or
connected with the sale, delivery, use or performance of the product, even if OpenEye is
apprised of the likelihood of such damages occurring. In no event shall OpenEye liability
exceed the purchase price of the product.
This warranty gives you specific legal rights and you may also have other rights which vary
from state to state or country to country.
*Requires corresponding security deposit. Advanced Replacement limited to components
only outside of the USA and Canada.
For the most up to date information visit www.openeye.net.
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