Indicator Lights For The Tg - Arris Xfinity TG1682 User Manual

Getting
Safety Started
A
B
C
D
E
F
G
H
I
J
Battery
Installation Installation

Indicator Lights for the TG1682

The Xfinity Telephony Gateway has several LED indicator lights to assist in trouble -
shooting.
Wiring Problems
If the Telephony Gateway begins flashing all its lights for more than 10 seconds, this
indicates a problem with the telephone wiring — the red and green wires may be
shorted (touching), or there may be undesired voltage on the lines. If this pattern
persists for more than 10 seconds, disconnect the telephone lines from the Tele-
phony Gateway, then call a wiring technician for assistance.
Patterns: Normal Operation (LAN and Telephone)
The following table shows light patterns for the Ethernet, MoCA and wireless LANs,
and the telephones, during normal operation.
Mode
AC
Power
No AC
Power
Firmware
Upgrade
Xfinity TG1682 Telephony Gateway User's Guide
Ethernet
Configuration Usage
Ethernet 2.4 GHz/
(rear panel) 5 GHz WiFi
Green LED On =
Computer with 1
Gbps port connected
On = WiFi
Amber LED On =
Enabled
Computer with 100
Mbps/10 Mbps port
Off = WiFi
connected
Disabled
Amber/Green LED
Flash =
Flash = Computer
Computer
activity
Activity
Both LEDs Off =
Computer not
connected
Off Off
(normal operation) (normal operation) (normal operation)
Troubleshooting Glossary
MoCA
Tel 1 / Tel 2
(rear panel)
On = MoCA
enabled
On = On-hook
Flash = MoCA
Flash = Off-hook network device
activity/traffic
Off = disabled
Off = MoCA
disabled
On = On-hook
Flash = Off-hook Off
Off = disabled
(normal operation)
30