Arris Xfinity TG1682 User Manual page 38

Getting
Safety Started
Battery
Installation Installation
Xfinity TG1682 Telephony Gateway User's Guide
Ethernet
Configuration Usage
5 Is the Telephony Gateway plugged into a wall outlet?
• If so, unplug the RJ-11 connector at the back of the Telephony
Gateway and plug in a known working phone. If you now have
dial tone, the problem is with the house wiring. Contact your
cable company or a qualified wiring technician to correct the
house wiring. If you still do not have dial tone, contact your serv-
ice provider.
Troubleshooting Glossary
38