Iwatsu ENTERPRISE 5.0 Manuals

Manuals and User Guides for Iwatsu ENTERPRISE 5.0. We have 1 Iwatsu ENTERPRISE 5.0 manual available for free PDF download: Owner's Manual

Iwatsu ENTERPRISE 5.0 Owner's Manual (338 pages)

communications server

Brand: Iwatsu | Category: Server | Size: 2.34 MB

Table of Contents
5
Section 1 - Iwatsu Enterprise-Cs General Description

19
- Fcc Registration and Requirements
  
  21
  - Iwatsu Enterprise-Cs Components Overview
    25
    
    Iwatsu Enterprise-Cs with the IX-Pwse and IX-Pwses Power Supply Capacities
    29
    
    Iwatsu Enterprise-Cs with Iwatsu Enterprise-Cs Expansion Hardware Capacity
    31
    
    Iwatsu Enterprise-Cs with Adix Aps Expansion Hardware Capacity
    33
    
    Key Telephone Lamp Indications
    35
    
    Station Port Requirements
    35
    
    Time Parameters
    35
    
    Graphic User Interface
    35
- Iwatsu Enterprise-Cs Stations
  
  36
- Optional Station Equipment
  
  47
  - IX-58Btinf Blutooth Interface
    47
  - IX-58Extender Loop Limit Extender
    47
  - Nr-A-Audio and Nr-A-Ipaudio Adapter
    48
  - IX-Comlink-2 Computer Telephony Interface Adapter
    48
  - IX-Ktlcd-3 Display Unit (IX-12Ktd / S-3 Only)
    48
  - IX-12Elk-3 Expansion Line Key Unit
    48
  - IX-Lrau (IX-12Ktd / S-3 Only)
    48
  - IX-Lrsp
    48
  - IX-Bpcu (IX-12Ktd / S-3 Only)
    49
  - IX-Bpad
    49
  - IX-Snhd
    49
  - IX-Shhd
    49
  - IX-Shad (Standard Handset)
    49
  - IX-Sspu
    49
  - IX-Autd
    49
  - IX-Phsad
    49
  - IX-Stpd
    50
  - IX-Vtpd
    50
  - IX-Adpd
    50
  - IX-Srep
    50
  - IX-Srpws
    50
  - IX-Hshg
    50
- Power Supply Description
  
  50
  - IX-Pwse
    50
  - IX-Pwses
    51
  - IX-Expws
    51
  - IX-DCDCM
    51
  - IX-Pmmsg
    51
  - IX-Rngum
    51
  - IX-Bacbb
    51
  - Battery Back-Up
    51
- Common Control Cards
  
  52
- Station Interface Cards
  
  55
  - Eight-Port Ip Station Card
    55
    
    (IX-8Ipsub / IX-8Eipsub)
    55
  - Eight-Port Digital Station Card
    55
    
    (IX-8Psub-2)
    55
    
    (IX-8Psub-1)
    56
  - Sixteen-Port Digital Station Card
    56
    
    (IX-16Psub-2)
    56
    
    (IX-16Psub)
    57
  - Omegatrek Wireless System Interface Card
    57
    
    (IX-4Csub-3)
    57
  - Analog Station Card with Caller ID
    58
    
    (IX-8Subs-4)
    58
  - Eight-Port Digital Station/ Four-Port Caller ID Trunk Card40
    58
  - Four-Port Digital Station/ Four-Port Analog Station Card41
    59
  - Omega-Voice VMI Voice Mail System Card
    59
    
    (IX-4Evmc)
    59
    
    (IX-4Sevmc)
    60
  - Voicemail Adaptor Card
    60
    
    (IX-Vmac)
    60
- Trunk Interface Cards
  
  61
  - Universal Trunk Card
    61
    
    (IX-8Untk)
    61
  - Ground Start / Loop Start Trunk Interface Card
    61
    
    (IX-8Lgtk-2)
    61
  - Caller ID Trunk Interface Card
    62
    
    (IX-8Citk)
    62
  - Eight-Port Digital Station/ Four-Port Caller ID Trunk Card44
    62
  - Four-Port Digital Station/ Four-Port Analog Station Card44
    62
  - Four-Port Analog Caller ID Trunk Expansion Module
    62
  - Ip Networking Card
    63
    
    (IX-8Ipnet / IX-8Eipnet)
    63
  - E & M Tie Line Networking Interface Card
    63
    
    (IX-4Emtk)
    63
  - T1 Trunk Interface Card
    63
    
    (IX-Dti-T)
    63
    
    (IX-T1Rcv)
    64
    
    (IX-8Ercv)
    64
  - Isdn Bri Interface Card
    64
    
    (IX-4Icotb)
    64
  - Isdn Bri Interface Expansion Card
    64
    
    (IX-4Eicotb)
    64
  - Isdn Pri Interface Card
    65
    
    (IX-Dti-P)
    65
  - T1 Campus Networking Interface Card
    65
    
    (IX-Dti-N with IX-Vcomp)
    65
- Shared Resource Cards
  
  65
  - Conference Bridge
    65
    
    (IX-Cnfbox-1)
    65
  - Message Card
    66
    
    (IX-Msgu)
    66
  - Message Card Channel Expansion Module
    66
    
    (IX-Emch)
    66
  - Custom Message Card
    66
    
    (IX-Cmsg-1)
    66
  - Digital Station Port Modem
    66
    
    (IX-Psubmdm-E)
    66
  - Serial Interface Card
    67
  - (IX-Scif)
    67
  - Advanced Serial Interface Card
    67
    
    (IX-Hcif)
    67
  - Miscellaneous Interface Card
    68
    
    (IX-Misc)
    68
  - Miscellaneous/Serial Interface Card
    68
    
    (IX-Edvif)
    68
  - Four Conference Circuit Card
    69
    
    (IX-4Etran)
    69
  - Voice Mail Backup Card
    69
    
    (IX-Vmbak)
    69
  - Lan-Linx Plus - Ethernet
    70
    
    (IX-Niclink)
    70
  - Lan-Linx Plus - Serial
    70
    
    (IX-Ctilink)
    70
Section 2 - Iwatsu Enterprise-Cs Features

71
- Iwatsu Enterprise-Cs Features
  
  73
- 911 Support
  73
- Automatic Answer
  73
- Automatic Night Answer
  73
- Ani Alphanumeric ID
  73
- Automatic Number Identification (Ani) Trunks
  74
- Automatic Outside Line Release
  74
- Background Music
  74
- Bluetooth
  74
- Call Forwarding
  74
- Call Recording
  75
- Caller ID Alphanumeric ID
  75
- Caller ID / Ani Number Storage
  76
- Caller ID Trunks
  76
- Delayed Ringing
  76
- Dynamic Host Configuration Protocol (Dhcp) Controller
  77
- Dnis Alphanumeric ID
  77
- Dialed Number Identification Service (Dnis) Trunks
  77
- DID Alphanumeric ID
  77
- DID Number External Call Forward
  77
- Direct Inward Dial (DID) Trunks
  77
- Direct Inward Line
  78
- Direct Inward Line - Hunt Group
  78
- Disa
  78
- E-Response Help Call
  78
- External Paging
  78
- Flexible Numbering
  79
- Flexible Ringing
  79
- Intercom (ICM)
  79
- Intercom Group Call
  79
- Internal Paging
  79
- Isdn Lines
  79
- Isdn Pri Features
  80
- Loud Bell Interface
  81
- Hunt Groups (Terminal, All Ring and Distributed)
  81
- Music on Hold
  81
- Networking - Ip Campus Networking
  81
- Networking - Ip Networking
  82
- Networking - T1 Campus Networking
  83
- Networking - T1 and E&M Tie Lines
  83
- Optimized Routing
  84
- Personal Ring Tones
  84
- Power Failure Backup Memory
  84
- Power Failure Backup System
  84
- Quick Forwarding Using the Hold/Quick Forward Key
  85
- Remote Programming/Diagnostics
  85
- Smdr
  85
- Self-Labeling Keys
  86
- Simple Network Management Protocol (Snmp)
  86
- Station Coaching
  86
- System Alarm
  86
- System Announcements
  86
- System Clock
  87
- System Speed Dial
  87
- Text Messaging
  87
- Ticker Field Display
  88
- Toll Restriction
  88
- Tone Pulse Dialing
  88
- Transfer Off-Premise
  88
- Transfer to Guest Mailbox
  88
- Trunk Interfaces
  89
- Uniform Call Distribution (Ucd)
  89
- Voice Mail/Automated Attendant Integration
  89
Section 3 - Ip Telephone User Guide

91
- Ip Telephones
  
  93
- Iwatsu Enterprise Platinum Series Ip Softphone
  93
- Settings Tab
  94
- Iwatsu Enterprise 18I Platinum Series Ip Telephone
  95
- Iwatsu Enterprise 12I Platinum Series Ip Telephone
  96
- Platinum Series Ip Telephone Features
  98
- Platinum Series Menu Keys
  101
- Platinum Series Feature Operation
  102
- IX-12Ipktd-E Ip Telephone
  103
- IX-6Ipktd-E Ip Telephone
  104
- IX-12Ipktd-E2 Ip Telephones
  105
- Power over Ethernet (Poe)
  106
- IX-12Ipktd-E/E2 Ip Telephone Features
  107
- Display Menu
  109
- Absence Message
  110
- Set Return Time
  110
- Set Return Date
  111
- Set Meeting Time
  111
- Set Phone Number
  111
- Clear Message
  111
- Background Music
  112
- Call Forwarding
  112
  - Set Destination
    113
  - Set Active/Inact
    114
  - Mode Change
    114
  - Forward Cancel
    115
  - Follow Me
    115
- Call Pickup
  116
  - Direct Extension
    116
  - Internal Group
    116
  - External Group
    117
- Cancel Callback
  117
- Last Number Redial
  117
- Personalized Ringing
  118
- Remote Park Pickup
  118
- Save Number Redial
  118
- Speed Dial
  119
  - Outgoing: Direct out
    119
  - Outgoing: Scrolling
    119
  - Outgoing: Search by Name
    120
- Station Lock
  122
  - Lock
    122
  - Unlock
    122
- Text Message
  123
  - Message Send/Reply
    123
  - Message Scrolling
    123
  - Message Clear
    124
  - Message Registration
    124
- Time Reminder
  125
  - Reminder Set
    125
  - Reminder Clear
    125
- Una
  125
- Voicemail Access
  126
- List Menu
  126
Section 4 - Digital Telephone User Guide

127
- Digital Telephones
  
  129
- Basic Features
  
  164
  - Making a 911 Call
    164
  - Making an Outgoing Call
    164
  - Receiving an Incoming Call
    164
  - Making an Intercom Call
    165
  - Receiving an Intercom Call
    165
  - Making an Intercom Group Call
    165
  - Making an E-Response Help Call
    165
  - Transferring a Call to Another Extension
    166
  - Transferring a Call to Call Park
    166
  - Putting a Call on Hold
    166
  - Picking up a Call on Hold
    167
  - Putting a Call on Call Park
    167
  - Handling a Second Call
    168
- Advanced Features
  
  169
  - Absence Message Display
    169
  - Account Code
    170
  - All Attendants Call
    170
  - Alphanumeric Display
    171
  - Alphanumeric Speed Dial by Name
    172
  - Alternate Tone/Pulse Dialing
    172
  - Autodial Unit
    172
  - Automatic Outside Line Answer / Hold
    173
  - Automatic Repeat Dialing
    173
  - Background Music
    174
  - Barge-In
    174
  - Bluetooth
    175
  - Built-In Speakerphone
    177
  - Busy Bypass/Autodial Unit
    177
  - Busy Bypass Tone Calling
    178
  - Busy Bypass Voice Calling
    178
  - Busy Intercom Callback
    179
  - Busy Number Callback
    180
  - Busy Outside Line Queuing
    181
  - Busy Overriding
    182
  - Call Coverage
    183
  - Call Divert
    184
  - Call Forwarding - Flexible Call Forwarding
    184
    
    Set Forward Destination
    184
    
    Forward Cancel
    185
    
    Set Active/Inactive
    185
    
    Follow Me
    185
    
    To Set Forward Via Direct Inward System Access (Disa)
    186
    
    To Cancel Via Direct Inward System Access (Disa)
    186
  - Call Monitoring
    187
  - Call Park/Swap
    187
  - Call Pick-Up
    188
    
    Direct Call Pick-Up
    188
    
    Internal Group Call Pick-Up
    188
    
    External Group Call Pick-Up
    188
  - Call Recording
    189
  - Caller ID, Ani Information Storage
    190
  - Caller ID Display Change
    191
  - Camp-On
    191
  - Clear Call
    192
  - Conference
    192
    
    Add-On
    192
    
    Multiline
    193
    
    Trunk-To-Trunk
    193
  - Consultation Hold
    194
  - Delayed Ringing
    194
  - DID Number External Call Forward
    194
  - Direct Outside Line Appearance
    195
  - Direct Station Selection/Busy Lamp Field
    195
  - Distinctive Ringing - Outside Line Calls
    195
  - Distinctive Ringing - ICM/Outside Line
    195
  - Do Not Disturb (Dnd)
    195
  - Exclusive Hold
    196
  - Executive Override
    196
  - Extension Number Display
    196
  - Feature Button Display
    197
  - Flash
    197
  - Floating Outside Line Group Access
    198
  - Forced/Verified Account Code
    198
  - Full/Half-Duplex Speakerphone Mode Switching
    199
  - Group Monitoring
    199
  - Group Park
    199
  - Hands-Free Answerback on Intercom
    200
  - Headset Control Key
    200
  - Headset Button
    201
  - Headset Connection
    202
  - Hot Line
    202
  - Howler Tone
    202
  - Last Number Redial
    203
  - Master Hunt Groups
    203
  - Memo Dial
    204
  - Message Waiting
    205
  - Microphone Cut-Off
    206
  - Off-Hook Outgoing Call
    207
  - Off-Hook Outside Line Answering
    207
  - Off-Hook Outside Line Queuing
    207
  - On-Hook Dialing
    208
  - Outside Line Call Restriction
    208
  - Outside Line Pick-Up Restriction
    208
  - Paging
    208
    
    All Call
    208
    
    Group Call (Internal)
    209
    
    Zone (External)
    209
    
    Meet-Me Page Answer
    209
  - Personal Ringing Tone
    210
  - Preset Dial/Backspace Dialing
    210
  - Prime Line Access
    211
  - Privacy/Privacy Release
    211
  - Private Line
    211
  - Protected Station
    211
  - Quick Forwarding Using the Hold/Quick Forward Key
    212
  - Quick Mode Operation
    212
  - Remote Call Forwarding
    212
  - Remote Relay Control
    213
  - Ring Muting
    214
  - Save Number Redial
    214
  - Self-Labeling Keys
    215
  - Shift Call
    216
  - Speed Dial
    216
    
    System Speed Dial
    216
    
    Personal Speed Dial
    216
    
    Personal Speed Dial Registration
    216
    
    To Speed Dial a Number
    218
  - Station Coaching and Station Monitor
    220
  - Station External Ringer Connection
    220
  - Station Restriction Password
    221
  - System Announcement Message
    221
  - Text Messaging
    222
    
    System Text Messages
    222
    
    Station Text Messages
    222
    
    Station Text Message Registration
    222
    
    To Send a Text Message
    222
    
    Scrolling and Selecting Text Messages
    224
  - Ticker Field Display (Tfd)
    225
  - Time Reminder
    225
  - Tone/Voice Calling
    226
  - Transfer to Guest Mailbox
    227
  - Transfer Off-Premise
    227
  - Unanswered Incoming Outside Line Warning Tone
    227
  - Universal Night Answer
    228
  - Voice Mail Message
    228
  - Voice Mail Monitor (Answering Machine Emulation)
    231
  - Whisper Page
    232
  - Whisper Monitor
    232
Section 5 - Attendant Position User Guide

233
- Attendant Position
  
  235
  - Iwatsu Enterprise Dss
    235
  - IX-Dss-3
    236
- Basic Features
  
  237
  - Making a 911 Support Call
    237
  - Receiving an Incoming Call
    237
  - Transferring a Call to Another Extension
    238
  - Informing a Busy Extension User that the Attendant Has Asecond Call Waiting for Them
    238
  - Disconnecting or Releasing a Call
    239
  - Making an Intercom Group Call
    239
  - Making an E-Response Help Call
    239
  - Receiving an Intercom Call
    239
  - Putting a Call on Hold
    240
  - Picking up a Call on Hold
    240
  - Putting a Call on Call Park
    240
  - Answering a Call that Returns to the Attendant Position223
    241
  - Making an Outgoing Call
    241
  - Making an Intercom Call
    241
  - Making a Page Announcement
    242
- Advanced Features
  
  243
  - 911 Call Indication
    243
  - Alarm Clear
    243
  - Attendant Automatic Hold
    243
  - Attendant Override
    244
  - Automatic Answer Mode
    244
  - Abandoned/ All Call
    244
  - Call Intercept
    245
  - Call Swap
    245
  - Clock Set/Adjustment
    246
  - Direct Station Selection
    246
  - Dss Screen Control
    247
  - Flexible Night Answer
    247
  - Incoming Call Termination
    247
  - Message Waiting Control
    248
  - Night Mode
    249
  - Operator Priority
    249
  - Overflow Transfer
    250
  - Ring Muting
    250
  - Serial Call
    251
  - Station Call Forward/Do Not Disturb Release
    251
  - Station Class Restriction Change
    252
  - Station Forced Release
    253
  - Station Lock
    254
  - System Announcement Recording
    255
  - System Speed Dial Registration
    256
  - System Text Message Registration
    256
  - Through Dialing
    257
  - Trunk Access Control
    257
  - Trunk Forced Release
    258
Section 6 - Attendant Console User Guide

259
- Attendant Console
  
  261
- Basic Features
  
  263
- Advanced Features
  
  268
  - Alarm Clear
    268
  - Attendant Automatic Hold
    268
  - Attendant Override
    268
  - Automatic Answer Mode
    269
  - Call Intercept
    269
  - Call Swap
    270
  - Clock Set/Adjustment
    271
  - Direct Station Selection
    271
  - Flexible Night Answer
    272
  - Group Night
    274
  - Incoming Call Termination
    274
  - Message Waiting Control
    274
  - Night Mode
    275
  - Operator Priority
    275
  - Overflow Transfer
    276
  - Ring Muting
    276
  - Serial Call
    277
  - Station Call Forward/Do Not Disturb Release
    277
  - Station Class Restriction Change
    279
  - Station Forced Release
    281
  - Station Lock
    283
  - System Announcement Recording
    284
  - System Speed Dial Registration
    286
  - System Text Message Registration
    289
  - Through Dialing
    289
  - Transfer Off-Premise
    290
  - Trunk Access Control
    290
  - Trunk Forced Release
    292
Section 7 - Sip & Single Line Telephone User Guide

295
- Sip and Single Line Telephones
  
  297
  - Single Line Telephones (Slt)
    297
  - Session Initiation Protocol (Sip) Telephones
    297
- Basic Features
  
  298
  - Making a 911 Call
    298
  - Making an Outgoing Call
    298
  - Receiving an Incoming Call
    298
  - Making an Intercom Call
    298
  - Receiving an Intercom Call
    298
  - Making an Intercom Group Call
    298
  - Making an E-Response Help Call
    299
  - Transferring a Call to Another Extension
    299
  - Putting a Call on Hold
    299
  - Picking up a Call on Hold
    300
  - Putting a Call on Call Park
    300
  - Handling a Second Call
    301
- Advanced Features
  
  302
  - Account Code
    302
  - All Attendants Call
    302
  - Busy Intercom Callback
    302
  - Busy Number Callback
    303
  - Busy Outside Line Queuing
    304
  - Call Park / Swap
    304
  - Call Pick-Up
    305
    
    Direct Call Pick-Up
    305
    
    Internal Group Call Pick-Up
    305
    
    External Group Call Pick-Up
    305
  - Camp-On
    306
  - Clear Call
    306
  - Conference
    307
    
    Add-On
    307
    
    Multi-Line
    307
    
    Trunk-To-Trunk
    308
  - Consultation Hold
    308
  - Do Not Disturb
    308
  - Flash
    309
  - Call Forwarding
    309
    
    Set Forward Destination
    309
    
    Forward Cancel
    310
    
    Follow Me
    310
  - Floating Outside Line Group Access
    310
  - Forced/Verified Account Code
    311
  - Group Park
    311
  - Hot Line
    311
  - Howler Tone
    311
  - Last Number Redial
    312
  - Master Hunt Groups
    312
  - Message Waiting
    313
  - Off-Hook Outgoing Call
    314
  - Off-Hook Outside Line Queuing
    314
  - Paging
    314
    
    All Call
    314
    
    Group Call (Internal)
    314
    
    Zone Page (External)
    315
    
    Meet-Me Page Answer
    315
  - Pre-Ringing
    315
  - Private Line
    316
  - Protected Extension
    316
  - Shift Call
    316
  - Speed Dial
    317
    
    Personal Speed Dial Registration
    317
    
    To Speed Dial a Number
    318
  - Station Restriction Password
    319
  - Single Line Message Waiting Stutter Dial Tone
    319
  - System Announcement Message
    319
  - Tone/Voice Calling
    320
  - Transfer to Park
    320
  - Unanswered Incoming Outside Line Warning Tone
    320
  - Universal Night Answer
    320
  - Voice Mail Message
    320
Section 8 - Digital Doorphone User Guide

321
- Digital Doorphones
  
  323
Section 9 - Direct Inward System Access (Disa) User Guide

325
- Direct Inward System Access (Disa)
  
  327
Section 10 - Hospitality Features User Guide

331
Hospitality Features

333
- 911 Support
  333
- Intercom Call Restriction
  333
- Message Waiting Control
  334
- Room Status
  335
  - From to be Cleaned to Cleaned
    336
  - From to be Cleaned or Cleaned to Ready
    336
- Wake-Up Call
  337
- Wake-Up Call Report
  338

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Iwatsu ENTERPRISE 5.0 Manuals

Iwatsu ENTERPRISE 5.0 Owner's Manual (338 pages)

Table of Contents

Section 1 - Iwatsu Enterprise-Cs General Description

Fcc Registration and Requirements

Iwatsu Enterprise-Cs Stations

Optional Station Equipment

Power Supply Description

Common Control Cards

Station Interface Cards

Trunk Interface Cards

Shared Resource Cards

Section 2 - Iwatsu Enterprise-Cs Features

Iwatsu Enterprise-Cs Features

Section 3 - Ip Telephone User Guide

Ip Telephones

Section 4 - Digital Telephone User Guide

Digital Telephones

Basic Features

Advanced Features

Section 5 - Attendant Position User Guide

Attendant Position

Basic Features

Advanced Features

Section 6 - Attendant Console User Guide

Attendant Console

Basic Features

Advanced Features

Section 7 - Sip & Single Line Telephone User Guide

Sip and Single Line Telephones

Basic Features

Advanced Features

Section 8 - Digital Doorphone User Guide

Digital Doorphones

Section 9 - Direct Inward System Access (Disa) User Guide

Direct Inward System Access (Disa)

Section 10 - Hospitality Features User Guide

Hospitality Features

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