Iwatsu Enterprise-Cs Features; 911 Support; Automatic Answer; Automatic Night Answer - Iwatsu ENTERPRISE 5.0 Owner's Manual

Communications server
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IWATSU ENTERPRISE-CS FEATURES

This section explains some of the major system features in your Iwatsu
Enterprise-CS.

911 SUPPORT

At default, Iwatsu Enterprise-CS is programmed to automatically contact your
local Public Safety Answering Point (PSAP) when 911 is dialed. In addition,
Iwatsu Enterprise-CS is one of the only systems that support Enhanced 911
Service. Enhanced 911 Service ensures that when 911 is dialed from a system
extension, information that allows the PSAP to identify the caller's location in
a building is sent to the PSAP along with the call. Check with your system
installer or Authorized Iwatsu Distributor to make sure your system is
programmed for Enhanced 911 Service.

AUTOMATIC ANSWER

When the Iwatsu Enterprise-CS is placed in the Automatic Answer Mode the
system automatically answers incoming calls on lines assigned as Auto
Answer Lines in the database programming. The system sends either the
Mode 1 message (Automatic Answer-Time) or Mode 2 message (Automatic
Answer - Day) to the caller, and then disconnects the call. The IX-MSGU is
required for this feature. If a customized message is desired, the IX-CMSG-1
is also required.

AUTOMATIC NIGHT ANSWER

Allows an external caller to hear a recorded message when the system is in
the Night Mode. This feature requires the installation of an IX-MSGU card.
When the IX-MSGU card is equipped with an IX-CMSG-1 card, the
recorded message may be customized.

ANI ALPHANUMERIC ID

ANI (Automatic Number Identification) numbers may be assigned a 16-
character alphanumeric ID to identify the calling party, calling party's
telephone number, type of call, or purpose of call. (Note: ANI calls are often
transmitted by the telephone company with both a number and an
alphanumeric ID.) The ANI alphanumeric ID is displayed on the station
LCD when a call is received on an ANI trunk. A call can be routed to a
station, master hunt group, or voice mailbox according to the ANI
information received.
SYSTEM FEATURES - 55

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