Attendant Console - Iwatsu ENTERPRISE 5.0 Owner's Manual

ATTENDANT CONSOLE

The Attendant Console has been designed to provide convenience and speed
for the processing of incoming calls. There are 24 Feature keys that may be
programmed for specific feature functionality or outside line termination.
Eight of these 24 keys have dual-color (red and green) lamps that are usually
reserved for outside line termination. These keys are frequently referred to
as Float (FLT) or Loop keys. In addition to these keys, there are 30 keys that
can be programmed as Direct Station Selection (DSS) keys. DSS keys
provide one-touch access to call the system extensions.
The Handset (Receiver) or Headset may be attached to either side of the
Attendant Console. If your organization has the requirement to train a new
attendant, a second Handset or Headset may be attached. Each side has the
option of either being in the talk or monitor mode by moving the
Talk/Monitor switch.
The Attendant Console also has two Lamp indicators. One is to inform you
if there is an alarm condition in the system. The other one is to inform you
of the number of calls waiting to be answered, up to 12 calls.
You will also notice that the Attendant Console has keys to adjust the
Handset, Ringer and Speaker volume.
The Attendant Console has a 4-line, 40 characters per line liquid crystal
display. The display provides call status information along with the date and
time. There is a Display Contrast switch on the right side of the Attendant
Console to compensate for different lighting conditions.
The display also provides a second function. It works in conjunction with six
Soft Function keys to enhance advanced feature operation. These Soft
Function keys have no fixed functionality. Their capabilities are interactive
with the prompts that appear on the display.
Pressing a Soft Function button that corresponds to a prompt on the display
will result in a change of the prompts on the display.
An optional Busy Lamp Field (BLF) may be added to the Attendant
Console. The Busy Lamp Field has 200 lamps to provide status indication
for the system extensions and outside lines.
The Attendant Console has all the capabilities described in the Digital
Telephone User's Guide. Many feature operations in the Digital Telephone
User's Guide require the pressing of the Speaker button (SPKR) to start and
end feature operation. The Attendant Console does not require the use of the
Speaker button (SPKR) to start feature operation, but does require pressing
of the Release button (RLS) to end feature operation.
GENERAL DESCRIPTION - 26