Attendant Override; Automatic Answer Mode; Abandoned/ All Call - Iwatsu ENTERPRISE 5.0 Owner's Manual

Communications server
Table of Contents

Advertisement

ATTENDANT OVERRIDE

Allows you to notify an extension user that is in Do Not Disturb that you
wish to speak with them. The extension user is notified by tones through the
speaker of a Digital Telephone and the ringing of a Single Line Telephone.
Operation
When calling an extension that is in Do Not Disturb:
Do not hang up
Press the Override button OVER
Wait for a reply

AUTOMATIC ANSWER MODE

Allows you to direct outside calls to be answered by a prerecorded message.
There are two answering modes for this feature. For example, this feature
can be used to inform outside callers that the office is closed for the day.
This feature requires the use of the Message Card. A programming option
may be enabled to allow the ECS to automatically switch to the Automatic
Answer Mode at a certain time. You must manually switch the system to the
normal mode.
Operation
To turn Automatic Answer Mode on:
Press the Automatic Answer Mode button AUTO and the lamp
for that button will be flashing red for Mode 1 (Day Mode)
Press the Automatic Answer Mode button AUTO a second
time and the lamp for that button will be solid red for Mode 2
(Night Mode)
To turn Automatic Answer Mode off:
Press the Automatic Answer Mode button AUTO until the
lamp for that button is off

ABANDONED/ ALL CALL

Allows you to delete all stored call records from system memory.
Operation
Press the Speaker button SPKR
Press the Call Storage Delete button UAD
Enter your station password
Wait for confirmation tone
Press the Speaker button SPKR
ATTENDANT POSITION USER GUIDE - 226

Advertisement

Table of Contents
loading

Table of Contents