Transferring A Call To Another Extension; Informing A Busy Extension User That The Attendant Has Asecond Call Waiting For Them - Iwatsu ENTERPRISE 5.0 Owner's Manual

Communications server
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TRANSFERRING A CALL TO ANOTHER EXTENSION

There are two ways you may transfer calls; either using the Transfer button
or using the Direct Station Selection Unit.
Operation
Using the Transfer button:
Press the Transfer button TRAN and the lamp will flash red
Wait for the dial tone
Dial the desired extension number
Announce the call
Hang up
Or
Press the Connect button CNCT
Using the Direct Station Selection Unit:
Press the button on the Direct Station Selection Unit
representing the desired extension
Announce the call
Hang up
Or
Press the Connect button CNCT
INFORMING A BUSY EXTENSION USER THAT THE
ATTENDANT HAS A SECOND CALL WAITING FOR
THEM
Operation
When transferring a call to a busy extension:
Hang up
Or
Press the Connect button CNCT
The extension user will hear a beep (camp-on) tone to inform them
of the second call. If the extension user does not respond to the
beep tone the call will return to the Attendant Position.
ATTENDANT POSITION USER GUIDE - 220

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