Topcoat Appearance Problems - DataCard CD800 User Manual

Problem
The patch shows
opaque areas at the
leading edge of the
card.
The patch extends
beyond one of the
short edges of the
card.
The patch is missing
from the finished card.

Topcoat Appearance Problems

Problem
There are scratches in
the topcoat.
58
Probable Cause
The temperature for
applying the overlay is
too high.
There is slack in the
overlay material.
The overlay material is
wound incorrectly on
the take-up spool.
The card or overlay
registration settings are
not correct.
The supply spool is not
positioned correctly in
the cartridge.
The overlay was moved
on the spool and the
patch was used
previously.
The Card Printer Driver
Laminate card setting
was set to Do not
apply.
Probable Cause
The inside of the printer
is dirty.
The supplies have
debris on them.
Solution
Decrease the laminator temperature
setting. Refer to the Printer Manager
"Laminate Type" section of the printer's
Installation and Administrator's Guide.
If the problem continues to occur,
contact your service provider for
assistance.
Process another card to allow the overlay
material to reset itself.
Remove the laminator cartridge and turn
the take-up spool clockwise several turns.
Contact your service provider for
assistance.
Make sure that the overlay is loaded
correctly. Refer to "Load Laminator
Overlay Material" on
Advance the overlay past the used area.
If the problem continues to occur,
contact your service provider.
Change the Laminate card setting to
apply the overlay. Refer to the printer's
Driver Guide for information about
specifying lamination settings.
Solution
Clean the printer. Refer to
Cleaning Card" on page
Store and handle supplies carefully. Keep
supplies in the original packaging until
you are ready to use them.
page A-9.
"Run a
32.
Troubleshooting